Council Service Centre Opens at Weekend
8th January 2010
The Highland Council is responding to the high number of enquiries received from the public about the bad weather to open its Customers Service Centre this weekend.
The Centre will be operational between 9 am - 5 pm on both Saturday and Sunday.
The number is 01349 886606.
The Service Centre, which is based in Alness, has dealt with an average of more than 1,700 calls each day since Monday 4 January. This is a rise of 15%.
The public is asked to use this number if they have queries about school openings and roads and housing issues.
Councillor Carolyn Wilson, Chairman of the Resources Committee said: "At an extremely busy time staff at our service centre have been efficiently and very professionally dealing with a huge amount of calls from members of the public on a wide range of issues including transport, heating, and travel problems due to the severe weather conditions. The levels of calls have never been so high and it is a credit to all the staff that they have managed to cope so well. I would like to thank them for their hard work and assure anyone contacting the council that our priority is to deal with all calls as promptly and as effectively as possible."
The Council operates an emergency out of hours service. This number should be used out with the opening hours of the Service Centre.
The Council's out of hours emergency numbers are: - Social Work and TEC Services - 0845 769 7284; Housing - 0845 700 2005.
Last week, The Highland Council issued rent suspension orders (RSO) in relation to a number of properties being operated as unlicensed houses in multiple occupation (HMO). The orders, which have been served on the owners and tenants, mean that the tenants are no longer under any obligation to pay rent to their landlord.
The Leader of The Highland Council Councillor Margaret Davidson welcomed the First Minister's announcement of a Rural Tourism Infrastructure Fund to deliver much needed improvements to tourist infrastructure to support the rising numbers of visitors to the Highlands. This comes the week after figures were published for August which showed Highland visitor attractions were performing 17% higher compared to August last year, a result that is backed by accounts from residents and businesses that the area has been hugely popular with visitors this season.
The Highland Council is ready for winter and prepared to grit council roads as the council's winter maintenance programme starts on 14 October. Trunk roads in Highland are the responsibility of Transport Scotland and their operators Bear Scotland.
Trading Standards are looking for young people to take part in test purchasing exercises. We want to find out which shops are breaking the law by selling age restricted products to young people under 18.
Caithness Civic leader Cllr Willie Mackay (centre) cuts the tape at the opening of the newly refurbished half mile Killimster Moss stretch of the B876 Wick to Thurso road. Looking on are some of the Highland council workers praised for the project which was done on time and within budget.
Caithness Civic Leader Cllr Willie Mackay has welcomed the reopening of the B876 Killimster Moss Road. A stretch of the Caithness Wick to Thurso road at Killimster Moss was refurbished over a four week programme of improvement and reopened on Friday 29 September.
A chance to have your say. Voters are being invited to have their say on a review of polling places throughout the Highland Council area The Council has today (Monday 2 October 2017) launched a consultation over its review of election polling districts and polling places.
The Scottish Government is allocating £1 million to improve school libraries over the next three years. Launched today by the Deputy First Minister, the School Library Improvement Fund will be open for education authorities to apply for funding on behalf of school libraries in their area.
The Scrutiny Lead for The Highland Council, Cllr Matthew Reiss responded to the decisions made today by the Scottish Police Authority (SPA) at their meeting in Inverness. He said: "We are naturally deeply disappointed by the decisions today to close the Inverness Control Room and to spread the National Database Enquiry Unit between Inverness and Govan.
The by-election for a councillor to represent the Tain and Easter Ross Ward on The Highland Council has been won by Alasdair Rhind (Independent) who was one of six candidates who contested the vacancy. The bi-election was brought about by the resignation of Jamie Stone following his success in the Westminster elections He joins Councillors Fiona Robertson (Independent) and Derek Louden (SNP) in representing Ward 7 on The Highland Council.
[Printer Friendly Version]