Highland Libraries Award For Quality Service Provision
25th January 2011
The Highland Council's Library Service has received acknowledgement for their commitment to providing high quality services at the inaugural Scottish Library Excellence Awards.
With public libraries in Scotland attracting over 30 million visitors per year and academic libraries attracting 12.8 million, the Scottish Library and Information Council (SLIC) acknowledged the achievements of Highland libraries.
The Highland Library Service was among libraries from across Scotland that received awards at the ceremony presented by Chair of the SLIC board, Christine May which took place at the Scottish Parliament.
The awards were made following the publication of the latest round of Public Library Quality Improvement Matrix (PLQIM) reports, a peer-reviewed self-evaluation tool where services are rated on a six-point scale to identify key strengths and weaknesses. Report results are used to inform the development of an improvement action plan, to ensure that public libraries provide the services that local people require.
Highland Libraries piloted the PLQIM programme and have carried out the self evaluation process since, performing highly in the provision of reading and the ethos and values category. Assessors return next month to look at leadership.
Commenting on the awards, Minister for Culture and External Affairs Fiona Hyslop said: "Scotland's public libraries are a valuable community resource, providing access to knowledge, learning and culture. They can be enjoyed by everyone and provide a diverse range of services - from reading for pleasure to education courses to wi-fi access - which can have a positive impact on the cultural health of the community.
"These awards recognise excellence in Scotland's libraries and acknowledge the hard work of those involved in reaching such a high standard. I would like to offer my congratulations to all of the award winners."
Elaine Fulton, Director of the Scottish Library and Information Council added: "The provision of library services is crucial to ensure that people have the support they need to develop their skills, realise their aspirations and contribute to the economic growth and wellbeing of the country.
"At a time when services are under scrutiny because of the pressures on public finances, it is important that we celebrate the value they add to communities and individuals.
"These awards demonstrate the commitment of library staff to delivering new, high quality, innovative services to ensure that communities have access to the information and advice that they need."
Libraries remain one of the free universal services for communities where the population can visit as individuals or groups to pursue reading for pleasure, learning or hobbies. They also support the business community, individual and community information needs and are inclusive of all age and social groups, nationalities, genders and religious beliefs.
In addition to the visitors who use general library services, libraries also have over 300,000 registered learners following formal courses and an increasing number, now over 10% of the population, use learning centres in libraries.
The event at the Scottish parliament buildings was hosted by Peter Peacock MSP who specially mentioned the ground breaking work with Social Networking and the use of the Internet that Highland Libraries have developed to provide library and information services for outlying communities to enjoy in the comfort of their own home.
To find out what Highland Libraries have to offer go to -
The Highland Council has agreed to invest £2.36 million in repairing the regional road network. The non-earmarked balance of reserves from 2014-15 is £5.928 million.
Councillor Helen Carmichael who represents Aird and Loch Ness Ward was elected as the new Provost and Leader of Inverness and Area today (Thursday 25 June 2015). Nominated by Councillor Margaret Davidson, and seconded by Councillor Jim Crawford, Councillor Carmichael was duly elected at a special meeting of the City of Inverness Area Committee held at Council Headquarters in Inverness.
Eight businesses are the first in Highland to successfully apply for free Broadband Connection Vouchers which will now enable them to boost their broadband to make sure they benefit from new IT opportunities and better productivity. The scheme, which provide grants of up to £3,000 to help small businesses and charities is funded by the UK Government's SuperConnected Cities Initiative and is administered locally by The Highland Council in conjunction with City of Edinburgh Council.
At its meeting on 16 June 2015, the Highland Licensing Board approved the final terms of its Supplementary Licensing Policy Statement on Extended Hours for Special Events of Local or National Significance. This supplements the Board's main Licensing Policy Statement 2013-2016 and will have effect as Board Policy until November 2016, when the main Statement is next due for review.
On Friday 26 June, the Caithness District Partnership will meet in full as part of the arrangements under the Planning for Integration (P4i) partnership between the NHS and The Highland Council. Issues to be discussed will include updates on the NHS redesign of Caithness General Hospital and local NHS staffing.
On Wednesday 10th June 2015 The Highland Council held a facebook chat giving lots of information and advice on what people can do to ensure they are receiving the correct benefits and tax credits, as well as giving handy tips on how to manage budgets and avoid getting into debt. Staff from the Council's Income Maximisation and Money Advice teams spent two hours on facebook answering questions on benefits, welfare, money advice and personal budgeting.
A special meeting of the Council was held this morning to form a new Administration and elect a Leader and senior officer bearers. It was agreed that a Minority Administration of the Independent Group would lead the Council with Cllr Margaret Davidson as elected Leader.
High Life Highland has today announced that the contract to provide new improved facilities at Thurso Swimming Pool has been awarded to local contractor O'Brien Construction Ltd. The project jointly funded by The Highland Council and sportscotland will see a total investment of £2.7M in the facility providing a new gym/fitness suite, a new dance studio, steam room , sauna, new changing village and replacement of the roof.
Following a submission to apply for European Regional Development Fund (ERDF) to support "Scotland's 8th City - the Smart City" Strategic Intervention, members have approved in principle, for the council to continued engagement with the Scottish Cities Alliance and Highland partners to progress a number of projects while the application is being considered. £1.8million of the £10m applied for has been ring-fenced for Inverness and the Highlands for projects that use data and technology to enhance the delivery of services, promote economic growth, increase sustainability, provide open data and engage more actively with people and communities.
On Wednesday 3 June 2015 Planning, Development and Infrastructure Committee members agreed the final allocation of capital funds for road improvements, bridges and flood prevention schemes for the next three years. The additional funding is over and above that currently allocated for named major projects including the Westlink, Inshes Junction, Stromeferry and the Kinnairdie Link Road in Dingwall.
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