Caithness Map :: Links to Site Map Paying too much for broadband? Move to PlusNet broadband and save£££s. Free setup now available - terms apply. PlusNet broadband.  

 

Highland Libraries Award For Quality Service Provision

25th January 2011

The Highland Council's Library Service has received acknowledgement for their commitment to providing high quality services at the inaugural Scottish Library Excellence Awards.

With public libraries in Scotland attracting over 30 million visitors per year and academic libraries attracting 12.8 million, the Scottish Library and Information Council (SLIC) acknowledged the achievements of Highland libraries.

The Highland Library Service was among libraries from across Scotland that received awards at the ceremony presented by Chair of the SLIC board, Christine May which took place at the Scottish Parliament.

The awards were made following the publication of the latest round of Public Library Quality Improvement Matrix (PLQIM) reports, a peer-reviewed self-evaluation tool where services are rated on a six-point scale to identify key strengths and weaknesses. Report results are used to inform the development of an improvement action plan, to ensure that public libraries provide the services that local people require.

Highland Libraries piloted the PLQIM programme and have carried out the self evaluation process since, performing highly in the provision of reading and the ethos and values category. Assessors return next month to look at leadership.

Commenting on the awards, Minister for Culture and External Affairs Fiona Hyslop said: "Scotland's public libraries are a valuable community resource, providing access to knowledge, learning and culture. They can be enjoyed by everyone and provide a diverse range of services - from reading for pleasure to education courses to wi-fi access - which can have a positive impact on the cultural health of the community.

"These awards recognise excellence in Scotland's libraries and acknowledge the hard work of those involved in reaching such a high standard. I would like to offer my congratulations to all of the award winners."

Elaine Fulton, Director of the Scottish Library and Information Council added: "The provision of library services is crucial to ensure that people have the support they need to develop their skills, realise their aspirations and contribute to the economic growth and wellbeing of the country.

"At a time when services are under scrutiny because of the pressures on public finances, it is important that we celebrate the value they add to communities and individuals.

"These awards demonstrate the commitment of library staff to delivering new, high quality, innovative services to ensure that communities have access to the information and advice that they need."

Libraries remain one of the free universal services for communities where the population can visit as individuals or groups to pursue reading for pleasure, learning or hobbies. They also support the business community, individual and community information needs and are inclusive of all age and social groups, nationalities, genders and religious beliefs.

In addition to the visitors who use general library services, libraries also have over 300,000 registered learners following formal courses and an increasing number, now over 10% of the population, use learning centres in libraries.

The event at the Scottish parliament buildings was hosted by Peter Peacock MSP who specially mentioned the ground breaking work with Social Networking and the use of the Internet that Highland Libraries have developed to provide library and information services for outlying communities to enjoy in the comfort of their own home.

To find out what Highland Libraries have to offer go to -
www.highland.gov.uk/leisureandtourism/libraries/

 

Related Businesses

 

Related Articles

11/1/2017
Leader raises concerns over handling of emergency calls in the Highlands
The Leader of The Highland Council, Margaret Davidson has written to the Minister for Community Safety and Legal Affairs, Annabelle Ewing MSP, in relation to the recent press coverage on concerns raised about the handling of emergency calls in the Highlands and Islands.   Councillor Davidson said: "It does raise concerns over the Government's decision to close the Inverness Fire control room and transfer responsibility for handling emergency calls to Dundee.  
11/1/2017
More time to comment on Landscape Appraisals to guide wind energy development
The deadline for commenting on The Highland Council's draft Landscape Appraisals to help in the consideration of future proposals for wind energy development is drawing near - but has been extended to 31 January 2017.   Two landscape sensitivity appraisals are currently being consulted on: one for the Caithness study area and another covering The Black Isle, surrounding hills and Moray Firth Coast.  
23/12/2016
Highland Council Service arrangements for Christmas and New year
Highland Council's administrative offices will close at 4pm on 23 December 2016 and reopen on 4 January 2017.   The Service Centre will close at 4pm on 23 December and open as normal on 28, 29 and 30 December (closing at 4pm on 30 December) Service Points will be on reduced opening hours.  
22/12/2016
Highland Council prepares for Storm Barbara
Highland Council is reminding pupils, parents and carers how to find out if their local school is closed or school transport is affected in anticipation of Storm Barbara hitting the north west of Scotland.   Information on school closures is uploaded to the Council's school closures website www.highland.gov.uk/schoolclosures from 7am each morning School closure messages can be heard on the ‘school closures information line' by phoning 0800 564 2272 (with a school PIN number) to get the latest pre-recorded message from the head teacher of r child's school.  
18/12/2016
Highland Council Budget Leader Disappointed With Scottish Budget Announcements
Reacting to the Scottish Government's Budget Settlement for 2017-18, Budget Leader of The Highland Council, Cllr Bill Fernie said:"Disappointingly, our worst predictions are realised in that there has been a real cash cut to councils of £350 million.  The devil will be in the detail, but an early analysis equates this to a significant cut in the grant to our core budget.  
16/12/2016
Inverness Parking Permits
Since the introduction of Decriminalised Parking at Highland Council in October, the demand for Inverness Parking Permits has increased dramatically.   This has seen the number of applications and permits issues increase from around 80 per month, to an average of 210 per month in October and November.  
14/12/2016
Pay And Display Parking At Highland Council HQ Car Park
Highland Council is introducing pay and display parking at its headquarters car park as part of its Decriminalised Parking Enforcement Schemes.   Cllr Allan Henderson, Chair of the Council's Community Services Committee said: "This change has come from a savings proposal agreed by Council in the December 2014 budget for implementation in 2015/16 to save £20,000 per year.  
13/12/2016
Highland Leader Calls For Flat Cash Settlement
Speaking after attending today's COSLA meeting, Leader of the Council, Margaret Davidson said: "The Highland Council’s services, along with other Local Authorities’, have been cut to the bone after years of real terms reduction in funding from the Scottish Government.  Since 2010/11 the Council has made savings of £135m, with £39m in this year alone.  
13/12/2016
Highland Education Stars Sought For National Awards
Nominations now open for Scottish Education Awards 2017.   The search for the Highlands' brightest education stars is underway as nominations are open for the Scottish Education Awards 2017.  
10/12/2016
Highland Council proposes scheme to make workforce reductions
Members of The Highland Council will be asked to approve a proposed scheme to make workforce reductions at the Council meeting on 15 December.   The Employee Early Release Scheme (EERS) is designed to make reductions in the council workforce in a way that is affordable and in line with the reductions in funding available for the 2017/18 budget.  

[Printer Friendly Version]