Wipro staff to be based in city centre office
10th March 2017
Wipro has opened a new delivery centre in Inverness as part of our growth plan and service delivery for the Highland Council. 40 to 50 staff will be based at Moray House in the city centre. A number of services such as Desktop Support and Service Desk will be delivered from this delivery centre.
The Council awarded the 7 year ICT Services contract to WIPRO Holdings UK Ltd in September 2016.
The contract will deliver a significant reduction in costs over the lifetime of the contract.
Chair of Resources Committee, Cllr Bill Fernie (Independent) said: "Information and Communications Technology (ICT) is a fundamental enabler in us delivering modern 21st century services and this new contract will support and enable considerable business change and transition within the Council, as well as exciting developments such as computer tablets for pupils."
“The Council also has a duty to provide the best possible value for public money in the provision and delivery of all its services. We need to deliver significant cost savings through delivering services in innovative ways, making the best use of new technologies and I am confident we have chosen an ICT supplier which is best placed to help us achieve this.”
Srini Pallia, President, Consumer Business, Wipro Limited said: “Wipro's vision is to empower progress in the public services using technology as a catalyst. We are delighted to partner with the progressive Highlands Council, to drive positive outcomes for the citizens. This is a defining engagement for Wipro in Scotland and we shall leverage our expertise in citizen-centric services backed by our deep technology capabilities.
“In order to keep pace with changing socio-economic scenarios and citizen expectations, governments must reinvent their technology landscape including legacy IT infrastructure and data centre services. Wipro's ServiceNXT platform will enable this transformation for The Highland Council”.
Ashok Tripathy, Vice President & Global Head, Public Sector vertical, Wipro Limited said: “Wipro’s belief in empowering public services and education has paved the way for this strategic engagement with The Highland Council. The Council and Wipro share a common vision of technology transformation to deliver robust IT services to the citizens of the Highlands. We remain committed to investing in the region and emerging opportunities in this market.”
Provost of Inverness, Cllr Helen Carmichael said: “I am delighted that Wipro will be basing a significant number of staff in the city centre. This is really good news for Inverness and demonstrates a commitment by the Council and by Wipro to invest in the Highlands.”
With Storm Caroline hitting the Highlands yesterday, today's heavy snowfall and the forecast for a drop in temperatures over the next 48 hours, the Highland Council's crews and winter vehicles have been busy in action. The fleet includes 105 gritters, 42 footpath tractors and over the coming months 200 plus staff will be providing winter maintenance services.
Wick Campus, including Wick High School, Newtonpark Primary School and High Life Highland Leisure facilities will remain closed on Friday 8 December 2017. The closure is due to high winds during Storm Caroline today which caused some damage to part of the roof of the Wick campus gym, causing the metal flashing around a roof light to become detached.
Following the high winds forecast and experienced this week due to Storm Caroline, The Highland Council is encouraging landowners to check trees and vegetation near to public roads which may have been damaged. Roads affected by fallen trees this morning were near Beauly; Achnagarron near Invergordon and Lochaber which staff are clearing.
The high winds during Storm Caroline today have caused some damage to part of the roof of the Wick campus gym, causing the metal flashing around a roof light to become detached. The school was already closed to pupils today due to the adverse weather.
Road condition reports by The Highland Council's Community Services for the morning of Thursday 7 December 2017 are as follows: Caithness and Sutherland: Most roads are affected by snow and ice. Treatment in progress.
The Highland Council expresses its deep disappointment at the news of further branch closures by the Royal Bank of Scotland. Leader of the Highland Council Margaret Davidson said: "This will cause real difficulties for many customers and small businesses.
Highland consumers who have lost money to a scam involving payment through Western Union wire transfer between 1st January 2004 and 19th January 2017, are being encouraged by Highland Council Trading Standards to file a claim for a refund with America's Federal Trade Commission in a bid to get some or if not all of their money back. In January 2017, Western Union agreed to pay $586 million for turning a blind eye to scammers and other criminals who used its service to trick customers into paying for bogus prizes, loans, jobs, discounted products and other financial rewards in exchange for money upfront.
The Highland Council and Department for Work and Pensions are implementing plans to improve accessibility to their services. This joint venture will see the jobcentre staff co-locating with the Council and other services in the council's new modern office developments in both Fort William and Wick.
City-region deal investment means that Inverness can now be branded a digital city. Ness WiFi, a free WiFi service, which was successfully piloted earlier this year, has now been rolled out across Inverness city centre, extending to and including areas such as the High Street, the Castle, Eden Court, and the bus and railway stations.
Leisure and cultural venues currently run by council arm's-length bodies will continue to benefit from charity relief from non-domestic rates. Following lengthy consultation with stakeholders, Finance Secretary Derek Mackay today confirmed that the Scottish Government will not be accepting the recommendation of the Barclay Review to end this benefit.
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