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Highland Council : Wick Service Point

www.highland.gov.uk

Monday to Friday 9.30am to 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB



Opening Hours

Sunday :
Closed
Monday :
09:00am - 5:00pm
Tuesday :
09:00am - 5:00pm
Wednesday :
09:00am - 5:00pm
Thursday :
09:00am - 5:00pm
Friday :
09:00am - 5:00pm
Saturday :
Closed




News for Highland Council : Wick Service Point

Yesterday
Members Agree Digital Ambition For Highland Council - Or How To Make Cuts Without Saying SoThumbnail for article : Members Agree Digital Ambition For Highland Council - Or How To Make Cuts Without Saying So
Members of Highland Council, who met on Thursday 14 March 2024, approved a corporate Digital Ambition, which has been designed to deliver significant organisational change across Council services, recognising the current priorities within the organisation.   The Strategy, which is embedded within the wider Council Delivery Plan, has been developed to focus attention and resources on areas of change which will deliver the greatest benefit to the Council.  
15/3/2024
£60m Capital Investment Approved For Roads And Infrastructure In Highland
Plans to invest up to £60m new Capital in Highland roads and infrastructure have been approved by Members at the Council meeting on 14 March 2024.   The decision will see an additional £40m Capital investment in roads and transport infrastructure.  
15/3/2024
Members agree Highland Council's new Community Wealth Building Strategy
Members at today's (14 March 2024) meeting of The Highland Council agreed the local authority's new draft Community Wealth Building Strategy.   They were also asked to note that a period of public engagement on the draft will now begin, with a final strategy returning to full Council for consideration in September.  
15/3/2024
Council Agrees A New Draft Highland Outcome Improvement Plan
Highland Council members have considered and agreed a revised draft Highland Outcome Improvement Plan.   The partnership plan has been reviewed and updated by the Community Planning Partnership.  
14/3/2024
Clarification On The Role Of MCR Pathways' Coordinators And Mentors In Highland Schools
The Council remains committed to supporting mentoring in our schools, including the support that is currently delivered through the MCR Pathways programme.   Highland Council is currently undertaking a review of Employability Support provided by a number of different council services and how these relate to the work carried out by external partners and in our schools.  
10/3/2024
Highland Council Budget - Delivery Plan Sets Out Roadmap To Deliver Savings And Investment
A draft Delivery Plan sets out a roadmap which will ensure the delivery of £54.6m savings and over £100m investment agreed by Council over the next 3 years.   The report is a difficult to follow series looing at areas but does not specify where the cuts to jobs will come over the next three years.  
Cuts And More Cuts But Still Cash For Arts In Highland - £30,000 For TapestriesThumbnail for article : Cuts And More Cuts But Still Cash For Arts In Highland - £30,000 For Tapestries
The Co-Chairs of the Inverness Castle Delivery Group, Fergus Ewing MSP and Cllr Ian Brown, are delighted to announce the award of £30,000 from Highlands and Islands Enterprise (HIE) in support of framing the 57 panels that will form the Tapestry of the Highlands and Islands.   This financial commitment from HIE has contributed significantly to the preservation of the 57 panels created by communities across the Highlands and Islands, of which 32 will be included in the first exhibition as part of the Inverness Castle Experience.  
6/3/2024
Council Employee Receives Special Recognition At The Scottish Empty Homes AwardsThumbnail for article : Council Employee Receives Special Recognition At The Scottish Empty Homes Awards
Dawn Meston from The Highland Council's Housing team won a prestigious award at the Scottish Empty Homes Awards held at The Studio, Glasgow on Thursday 29 February 2024 in recognition of her contribution to bringing empty homes back into use across Highland.   Between 1 April and 31 December 2023, a total of 25 empty properties were brought back into use following Dawn's intervention as Highland's Empty Homes Officer.  
5/3/2024
So Where Are We With Major Road Repairs?Thumbnail for article : So Where Are We With Major Road Repairs?
Road conditions have been deteriorating for many years in Caithness and across all of Scotland.   Almost a year ago highland council approved a further £7.7 million.  
5/3/2024
Highland Council Confirms Dates For Thermal Trial To Start In ThursoThumbnail for article : Highland Council Confirms Dates For Thermal Trial To Start In Thurso
The Chair of The Highland Council's Economy and Infrastructure Committee has confirmed details of a trial, to start next week, of a thermal process for carrying out pothole repairs.   An external contractor, Thermal Road Repairs, has been appointed to undertake the work using a thermal repair process.  

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