Wipro staff to be based in city centre office
10th March 2017
Wipro has opened a new delivery centre in Inverness as part of our growth plan and service delivery for the Highland Council. 40 to 50 staff will be based at Moray House in the city centre. A number of services such as Desktop Support and Service Desk will be delivered from this delivery centre.
The Council awarded the 7 year ICT Services contract to WIPRO Holdings UK Ltd in September 2016.
The contract will deliver a significant reduction in costs over the lifetime of the contract.
Chair of Resources Committee, Cllr Bill Fernie (Independent) said: "Information and Communications Technology (ICT) is a fundamental enabler in us delivering modern 21st century services and this new contract will support and enable considerable business change and transition within the Council, as well as exciting developments such as computer tablets for pupils."
“The Council also has a duty to provide the best possible value for public money in the provision and delivery of all its services. We need to deliver significant cost savings through delivering services in innovative ways, making the best use of new technologies and I am confident we have chosen an ICT supplier which is best placed to help us achieve this.”
Srini Pallia, President, Consumer Business, Wipro Limited said: “Wipro's vision is to empower progress in the public services using technology as a catalyst. We are delighted to partner with the progressive Highlands Council, to drive positive outcomes for the citizens. This is a defining engagement for Wipro in Scotland and we shall leverage our expertise in citizen-centric services backed by our deep technology capabilities.
“In order to keep pace with changing socio-economic scenarios and citizen expectations, governments must reinvent their technology landscape including legacy IT infrastructure and data centre services. Wipro's ServiceNXT platform will enable this transformation for The Highland Council”.
Ashok Tripathy, Vice President & Global Head, Public Sector vertical, Wipro Limited said: “Wipro’s belief in empowering public services and education has paved the way for this strategic engagement with The Highland Council. The Council and Wipro share a common vision of technology transformation to deliver robust IT services to the citizens of the Highlands. We remain committed to investing in the region and emerging opportunities in this market.”
Provost of Inverness, Cllr Helen Carmichael said: “I am delighted that Wipro will be basing a significant number of staff in the city centre. This is really good news for Inverness and demonstrates a commitment by the Council and by Wipro to invest in the Highlands.”
Close to 100 professionals met yesterday for what is one of the largest Career Long Professional Learning (CLPL) events of its kind in the country that specifically targets Gaelic Education staff. The event took place in Merkinch Community Centre, Inverness for Highland Council's annual Gaelic Education In-Service.
The safety of children walking and cycling to and from school and traffic calming measures in Wick were under the spotlight at yesterdays meeting of the Caithness Committee (Wednesday 21 February 2018). Local Councillors have given the go-ahead for proposals to introduce a 20mph speed limit and traffic calming measures across Wick designed to get motorists to slow down when driving around the town.
The Highland Council has agreed to use City-Region Deal funding to part fund new mid-market housing projects throughout the Highlands. The affordable housing projects will be developed by Albyn Housing Society and Highland Housing Alliance in Ullapool, Fort William, Alness, Inverness, Aviemore, Grantown, Drumnadrochit and Newtonmore and will deliver 61 new homes targeted at young people working in the area.
The Highland Council is set to make it easier for the public to report incidents of fly tipping and be advised when action is taken. As part of an evaluation of its street cleaning service an in-depth LEAN review of how the council deals with fly tipping has been carried out to look at ways of improving responsiveness and customer satisfaction.
Highland Councillors agreed a council tax increase of 3% which will mean an increase of £35.93 per annum on a Band D property. Overall, the budget gap of £15,146 million has been met by a package of savings which includes increasing Council Tax income by £3.448 million, increasing income by £3,059 million, setting a target of £2,250 million to be saved through Redesign and reducing expenditure by £5.1 million.
Redesign is about the Council being more open-minded to new ways of delivering services, more commercially-minded to raise income to support services and jobs across the region and being more community-minded, listening locally and supporting more community-run services. The Highland Council is seeking to release over £2.2 million in savings this year through redesign projects.
An election will take place for Dunnet and Canisbay Community Council on Wednesday 21 February 2018. The maximum permitted membership for the Community Council is 7 and as 8 nominations have been received, the 1349 electors in the community council area are being invited to cast their vote via a postal ballot.
Over three thousand people visited Inverness Town House last weekend to see for themselves the completion of interior works on the public historic Grade A listed building following recent renovations. Around 2,000 visitors passed through the Town House doors on Saturday 10th and another 1,200 people on Sunday 11th February.
Nomination packs for prospective candidates for the Caol and Mallaig Ward by-election are now available from The Highland Council's website. The by-election is being held following the sad death of Councillor Billy MacLachlan who was one of three Councillors representing Ward 11.
Maps of the Council's gritting routes by priority and policy are available online at www.highland.gov.uk/gritting The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time. It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.
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