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Scottish Residents Urged To Be Winter Ready As Research Reveals Public Is Not Prepared

14th November 2017

FREE number 105.

Gas distribution company SGN is supporting a new campaign urging people to be prepared for bad weather this winter and to know what to do if they have a power cut or gas emergency.

The launch comes as it's revealed almost one in five (17%) people in Scotland admit they aren't prepared for winter weather as colder conditions roll in.

The figures have been released to coincide with Be Winter Ready Day - a new initiative run by SGN and the UK's other electricity and gas networks, which aims to help the public be better prepared if they have a power cut or gas emergency this winter. The initiative has been co-ordinated by the Energy Networks Association (ENA).

The survey found that well over half (56%) of people in Scotland think the reliability of the gas and electricity networks means they don't have to prepare for winter as much as they used to. Elsewhere, 45% don't keep a torch in their house in case of a power cut, while 64% don’t take steps to get their boiler serviced in advance of winter.

Furthermore, 67% of Scottish residents don’t know who their local gas or electricity network operators are, with just a third (33%) saying they prepare themselves for winter by finding out who to contact if their gas or electricity goes off.

The energy networks are calling on people to follow these three steps to Be Winter Ready:

§ Know your free emergency numbers - in a power cut dial 105 or, for a gas emergency, dial 0800 111 999.

§ Prepare your home - keep a torch handy and get your appliances serviced by a Gas Safe registered engineer to prevent carbon monoxide poisoning. Vulnerable households can get extra support by signing up to the Priority Services Register. You can find their contact details on your energy bill. Visit to find out who your network operator is.

§ Keep your eyes open - keep an eye on the weather forecast and, if you have a power cut or a gas emergency, check on your neighbours.

On the rare occasion power is interrupted or a gas emergency happens, our energy networks have engineers working around the clock to restore supplies safely and as quickly as possible, keeping customers regularly updated on the progress. It has never been easier to contact your gas or electricity network companies any time of the day or night for information and advice.

David Smith, Chief Executive of Energy Networks Association, said: "In recent years the chances of unplanned problems with electricity and gas supply have reduced dramatically. Since 1990, network companies have invested £80bn in improving the reliability of local energy networks in the UK. On average, electricity customers have a power cut just once every two years and gas customers will have their gas supply interrupted just once every 40 years.

"However, as the nights get colder and darker, the chances of severe weather increase. Storms, floods and other extreme conditions can sometimes cause damage to the electricity network and disrupt the energy supply. That’s why we are calling on people in Scotland to Be Winter Ready and make sure they are prepared in case they have a power cut or gas emergency."

For more information about the campaign, visit and search ‘Be Winter Ready’.

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