Highland Council Trading Standards launches webpage on COVID-19 Scams
20th March 2020
It has become apparent that in the wake of the spread of the COVID-19 coronavirus, individuals and organised groups of criminals are now operating to attack the economy and wealth. Highland Council Trading Standards have today launched a webpage on the Highland Council website aimed at both consumers and businesses to identify the scams known to Trading Standards and our partners. The webpage can be found at www.highland.gov.uk/tradingstandards
David MacKenzie, Trading Standards Manager states, "It is clear that scammers are now seeking to capitalise on the current COVID-19 coronavirus, by attempting to take advantage of consumers and businesses at this difficult time. These are blatant attacks on the economy and attacks on ordinary consumers at a time of great uncertainty. The purpose of this webpage is to focus on the scams associated with COVID-19 coronavirus, to make available advice to business at this time, and to provide a link to wider information for consumers and businesses alike."
The advice from Highland Council Trading Standards is to be extra vigilant at this time. Scammers will go to great lengths to convince you to part your money and scams are evolving all the time. The Trading Standards webpages will be updated on an ongoing basis to keep consumers and businesses informed.
Members of the public wishing advice on a particular matter can contact Advice Direct Scotland on 0808 164 6000 or visit consumeradvice.scot
Highland based businesses wishing advice should contact Trading Standards directly by email at email@example.com.
From Monday, a number of changes have been made in line with national guidance, to how we collect waste in order to protect staff, during the Coronavirus emergency. To protect our staff, and prevent the spread of Coronavirus on our waste collection routes we have improved social distancing measures in line with guidance and in discussion with union reps.
Highland Council will continue to provide school meals through e-vouchers to families throughout the school Easter break. This is to recognise the particular difficulties many families will be experiencing due to the Coronavirus emergency.
Learning and childcare hubs for the children of key workers will remain open across Scotland over the Easter holidays. The move will help support key workers in the NHS and other key sectors on the frontline of the response to coronavirus (COVID-19).
The Highland Council is working hard to release business grants to eligible local businesses as quickly as possible. The Council has received over 2,000 applications since the scheme was introduced last week and has set up systems to process these applications quickly while ensuring the necessary information is received.
Since The Highland Council's dedicated helpline went live last Wednesday afternoon staff have dealt with over 1,600 calls. The helpline has been set to give assistance and to collect details of individuals and community groups looking to provide volunteering support.
Council tax payers in Highland who have lost their jobs or are experiencing a drop in their income are being encouraged to apply as quickly as possible for a reduction in their council tax. This help, known as the ‘Council Tax Reduction Scheme', is available for lower income households, including home owners.
Around 19,000 business rate payers in Highland will not receive their annual rates bill this April. The Highland Council recognises the exceptional economic challenges for local business and has therefore decided to pause business rates bills in respect of financial year 2020/21.
What is 'shielding'? If you fall within one of the groups recommended to shield, you will have received a letter or text from the NHS. Shielding is a measure to protect extremely vulnerable people by minimising contact between those who are extremely vulnerable and others.
During this time of restrictions it is important that we all stay active, for our physical health and mental well being. Recreation outside is an important element of this, but it is essential that each of us practice good social distancing while outside.
The Highland Council has launched a free helpline to give assistance and to collect details of individuals and community groups looking to provide volunteering support during Covid19. The single line number - 0300 303 1362 - will connect callers to relevant Council specialist teams and will operate Monday to Friday from 8am to 6pm.
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