Highland Council : Thurso Service Point
Monday to Friday 9.30am - 4.30pm
Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.
During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.
The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.
Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.
The public can still access help and advice from service point staff by telephone and webchat services.
Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:
COVID-19 Freephone Helpline - 0300 303 1362
Council house repairs, pest control, housing applications and rent enquiries - 01349 886602
Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk
Roads, flooding and street lighting - Emergency reports only - 01349 886601
Domestic and commercial waste issues - 01349 886603
Garden waste - 9am to 4pm Monday to Friday - 01349 886660
Make a payment by debit or credit card - 01349 886605
Elections helpline - 01349 886657
Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604
Social Work Childrens Services - 01463 644460
Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.
Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004
Help available to reduce business rates – 01463 702894
Advice for Business - 01463 713889
Or by email for:
Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk
Telephone
01349 886606
Postal Address
Highland Council : Thurso Service Point
Council Offices
Rotterdam Street
Caithness
KW14 8AB
News for Highland Council : Thurso Service Point
Yesterday
Public invited to Wick Street Design Drop-In Event Ahead of Works Starting on Site
Works to transform the commercial and retail centre of Wick to create a more welcoming space are moving forward at pace. Local firm GMR Henderson have been appointed as the contractor with an expected start date on site of Monday 27 October.Yesterday
Scottish Budget Delay Puts Councils Under Strain As Officials Warn of Squeezed Timetables and Unclear Funding
With the Scottish Government shifting its 2026-27 Budget announcement to 13 January 2026, councils across Scotland are bracing for a tighter financial planning process and deeper uncertainty over funding levels. While ministers argue the delay is forced by constraints from Westminster, local authority leaders and public sector auditors caution that compressed timelines could weaken oversight and hamper service delivery.7/10/2025
Caithness and Orkney primary schools to explore the science of water
Primary school pupils in Caithness and Orkney will soon have the chance to dive into the fascinating science of water, thanks to a new industry and education partnership with Scottish Water. Delivered locally by the Science Skills Academy (SSA), the Water Cycle Workshop gives pupils the opportunity to create their own mini water cycle.6/10/2025
Is Highland Council Managing Its Budget Well? - A Deep Dive into the Finances, Challenges, and Future Direction of Scotland's Largest Council Area
In recent years, Highland Council has faced some of the toughest financial conditions in local government. Stretching across a vast, sparsely populated area with high infrastructure costs and limited opportunities to raise revenue, the council must continually balance ambitious investment in communities with the harsh realities of constrained funding.19/9/2025
Public views sought for 2025/2026 taxi fare review in Highland
People are being asked for their views on proposals by The Highland Council to review the level of charges for the hire of taxis or private hire cars fitted with taxi meters operating under licence of The Highland Council. The Council has a statutory duty in terms of Section 17 of the Civic Government (Scotland) Act 1982 to review its scales for the fares and other taxi related charges every 18 months.11/9/2025
Important Planning Update from The Highland Council - Unauthorised Small Plot Sales and Development – Be Aware
The Highland Council is taking firm planning enforcement action in response to a growing issue involving the sale and marketing of small plots of land in areas such as Achnabobane, Inchbae, Garve, Roy Bridge, Spean Bridge and Daviot. These plots are often advertised with misleading claims about their potential for development.3/9/2025
Thurso Community Council Back In Action Without An Election
Highland council has announced that Thurso Community Council received sufficient nominations to reform the community council. Th number of nominations was enough to form the council without an election.3/9/2025
Highland Council Launches Trusted Trader Scheme to Support Local Businesses and Protect Consumers
Consumers across the Highlands can now make more confident and informed choices when hiring local businesses, thanks to the launch of the Highland Trusted Trader scheme by Highland Council Trading Standards. The scheme offers a reliable directory of businesses that have passed a comprehensive vetting process, including checks on trading history, business practices, professionalism, customer service, and legal compliance.
2/9/2025
Highland Council launches Housing Needs and Demand Survey to shape future homes and services
The Highland Council has launched a survey about the housing needs and future aspirations of local households. The survey will allow the Council to better understand the housing circumstances and needs of local households so that a good range of housing options can be delivered in the future.1/9/2025
Highland Council launches Housing Needs and Demand Survey to shape future homes and services
The Highland Council has launched a survey about the housing needs and future aspirations of local households. The survey will allow the Council to better understand the housing circumstances and needs of local households so that a good range of housing options can be delivered in the future.If you contact this Business, please let them know, you found them in the Caithness Business Index
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