Highland Council : Thurso Service Point
Monday to Friday 9.30am - 4.30pm
Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.
During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.
The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.
Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.
The public can still access help and advice from service point staff by telephone and webchat services.
Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:
COVID-19 Freephone Helpline - 0300 303 1362
Council house repairs, pest control, housing applications and rent enquiries - 01349 886602
Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk
Roads, flooding and street lighting - Emergency reports only - 01349 886601
Domestic and commercial waste issues - 01349 886603
Garden waste - 9am to 4pm Monday to Friday - 01349 886660
Make a payment by debit or credit card - 01349 886605
Elections helpline - 01349 886657
Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604
Social Work Childrens Services - 01463 644460
Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.
Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004
Help available to reduce business rates – 01463 702894
Advice for Business - 01463 713889
Or by email for:
Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk
Telephone
01349 886606
Postal Address
Highland Council : Thurso Service Point
Council Offices
Rotterdam Street
Caithness
KW14 8AB
News for Highland Council : Thurso Service Point
Opportunity to represent your local community with Interim Community Council elections - Sinclairs Bay, Tannach and Bower in Caithness
Nominations are invited from people seeking election to the Community Councils that have fallen into abeyance since the last round of interim elections and to reform those that have submitted a petition to be reformed. This is your chance to help represent the views of your community to The Highland Council and other public agencies.
Caithness Committee approves Investment for local play parks
At a meeting of the Highland Council's Caithness Committee (Monday 20 January 2024) Members have approved £292,162 of funding to make improvements to five play parks. Members agreed at Communities and Place Committee in November 2021 to allocate the funds received from the Scottish Government's Play Park Renewal Fund be apportioned to Area Committees based on a blend of play park conditions.Committee approves prioritised roads capital programme for Caithness
Members of the Caithness Committee (Monday 20 January 2025) agreed a list of prioritised programme of works for structural overlay/inlay works and surface dressing schemes which will be funded out of the Capital Budget allocation for 2025/26. In March 2024, Members agreed the Roads Capital Budget Allocation for 2025/26 as part of a 3-year investment into Roads.Committee updated on Caithness Place Based Initiative Fund projects
At a meeting of the Caithness Committee on 20 January 2025, Members were given a progress update on projects receiving support from the Caithness Place Based Initiative Fund before homologating the re-purposing of £1,556 to the Wick Town Centre Regeneration Project. The £1,556 comes from an underspend in the completed Bus Shelter replacement project.Highland Winter Road Conditions Report - Tuesday 21 January 2025
The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time. It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.Highland Winter Road Conditions Report - Monday 20 January 2025
The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time. It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.Launch of new InvestHighland website ahead of Scottish Cities Week in London
This week the Council officially launches its new and improved InvestHighland website to promote the wealth of inward investment opportunities and attract the best talent to the area. Invest Highland is supported by The Highland Council and is dedicated to promoting and developing our region as an attractive and sustainable destination for business, international investors, talent and visitors.
Highland Winter Road Conditions Report - Wednesday 8 January 2025
The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time. It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.Highland Winter Road Conditions Report - Tuesday 7 January 2025
The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time. It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.Highland Winter Road Conditions Report - Monday 6 January 2025
The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time. It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.If you contact this Business, please let them know, you found them in the Caithness Business Index
