THU 29TH MAY 2025 10:57:33 PM BST
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Highland Council : Thurso Service Point
Monday to Friday 9.30am - 4.30pm
Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.
During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.
The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.
Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.
The public can still access help and advice from service point staff by telephone and webchat services.
Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:
COVID-19 Freephone Helpline - 0300 303 1362
Council house repairs, pest control, housing applications and rent enquiries - 01349 886602
Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk
Roads, flooding and street lighting - Emergency reports only - 01349 886601
Domestic and commercial waste issues - 01349 886603
Garden waste - 9am to 4pm Monday to Friday - 01349 886660
Make a payment by debit or credit card - 01349 886605
Elections helpline - 01349 886657
Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604
Social Work Childrens Services - 01463 644460
Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.
Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004
Help available to reduce business rates – 01463 702894
Advice for Business - 01463 713889
Or by email for:
Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk
Telephone
01349 886606
Postal Address
Highland Council : Thurso Service Point
Council Offices
Rotterdam Street
Caithness
KW14 8AB
News for Highland Council : Thurso Service Point
30/5/2025
Committee Chair appointed to represent the Council at two European Maritime networks
Committee Chair appointed to represent the Council at two European Maritime networks. The Chair of The Highland Council's Economy and Infrastructure Committee, Councillor Ken Gowans has been appointed to the Conference of Peripheral Maritime Regions of Europe (CPMR) and the North Sea Commission (NSC.30/5/2025
20mph scheme in Highlands - final traffic order approved
Members of The Highland Council's Economy and Infrastructure Committee (Thursday 29 May) approved the final step to formalise all 20mph schemes in the Highlands and a Traffic Regulation Order (TRO) will now be actioned. All the roads included in the final TRO follow the outcome of technical assessments, discussions with Members, Community Councils and the public.30/5/2025
2025/26 UK Shared Prosperity Fund Delivery Plan Approved - Highland Events To Benefit From New Grant Fund
Members of The Highland Council's Economy and Infrastructure Committee have agreed a delivery plan that will see £3 million of funding from the UK Government through the UK Shared Prosperity Fund (UKSPF). This is invested to support Highland communities, businesses, employment and tourism.30/5/2025
Cruise ship levy will mitigate tourism pressures and support infrastructure
The Highland Council has issued its support to a Scottish Government proposal to give local authorities the power to create a cruise ship levy in the area. A meeting of the council's Economy and Infrastructure Committee on Thursday (29 May) heard that such a levy could provide additional funds to mitigate the impacts of tourism and ensure the area remains a world leading and sustainable tourism destination.30/5/2025
Focus on Planning Enforcement with new charter adopted
Members of the Economy and Infrastructure Committee have agreed to adopt the 2025 Planning Enforcement Charter that captures all planning enforcement policy and procedures. It explains how the enforcement process works, the Council's roles and responsibilities and the service standard that have been set.30/5/2025
Committee Discusses Social Value Charter Aimed To Ensure Communities Get Fair Share
At a meeting of the Economy and Infrastructure Committee, (Thursday 29 May 2025), members gave their support to the progress being made in taking a Social Value Charter forward that aims to maximises economic benefits from the natural environment and resources and ensure communities receive tangible benefits from renewable energy developments. Members agreed that representations continue to be made to both the Scottish and UK Governments on the need of mandatory benefit and that the Council continues to engage with renewable developers to sign up to the Charter.Yesterday
Communities face growing expectation gap
Mounting pressures from inflation, increasing costs and demand are exceeding the Scottish Government's additional investment in Scotland's councils. In 2025/26 councils received over £15 billion in government funding, with more money set to be raised from council tax and charges for some services.
26/5/2025
Regeneration Capital Grant Fund 2026-27 - opportunity to submit expressions of interest
The Highland Council is now accepting expressions of interest for the Regeneration Capital Grant Fund for 2026-27. The Fund supports locally developed place-based regeneration projects that involve local communities, helping to tackle inequalities and deliver inclusive growth in deprived, and fragile communities across Scotland.24/5/2025
Committee to discuss delivery plan for 2025/26 UK Shared Prosperity Fund
At the meeting Economy and Infrastructure Committee next week (Thursday 28 May) members will decide how over £3 million of funding from the UK Government through the UK Shared Prosperity Fund (UKSPF) will be used over the next 12 months to deliver a positive impact across communities. The proposed 2025/26 Highland UKSPF Delivery Plan is made up of a range of projects geared to delivering positive impacts.24/5/2025
Final phase for Community Council Scheme Review public consultation
The Highland Council has launched phase 2 of a public consultation on how Community Councils across the Highlands are created and governed. The Community Council Scheme Review was on the agenda of the Highland Council meeting held on the 15 May 2025, Members agreed to the phase 2 review of the Scheme and that the proposals informed by the phase 1 review be subject to further public consultation.If you contact this Business, please let them know, you found them in the Caithness Business Index
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