Highland Council : Thurso Service Point
Monday to Friday 9.30am - 4.30pm
Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.
During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.
The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.
Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.
The public can still access help and advice from service point staff by telephone and webchat services.
Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:
COVID-19 Freephone Helpline - 0300 303 1362
Council house repairs, pest control, housing applications and rent enquiries - 01349 886602
Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk
Roads, flooding and street lighting - Emergency reports only - 01349 886601
Domestic and commercial waste issues - 01349 886603
Garden waste - 9am to 4pm Monday to Friday - 01349 886660
Make a payment by debit or credit card - 01349 886605
Elections helpline - 01349 886657
Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604
Social Work Childrens Services - 01463 644460
Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.
Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004
Help available to reduce business rates – 01463 702894
Advice for Business - 01463 713889
Or by email for:
Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk
Telephone
01349 886606
Postal Address
Highland Council : Thurso Service Point
Council Offices
Rotterdam Street
Caithness
KW14 8AB
News for Highland Council : Thurso Service Point
Highland Council Financial Update
Members have considered an update on the Council's medium term financial plan and the impact of the UK and Scottish Governments’ budgets on the coming year’s funding settlement. The position is currently looking more positive than initially planned for, however more detail needs to be worked through.Highland Visitor Levy Scheme Consultation Period Extended
In November, The Highland Council launched a public statutory consultation to seek views on the proposed introduction of a Visitor Levy scheme across the Highlands. The Council has announced an extension to this consultation period, which will now give businesses, visitors and communities until 31 March 2025, an additional seven weeks, to take part and have their say.
Tell us more - Highland Council launches budget engagement
In the light of the financial forecast for 2025-26, Highland Council is inviting you to tell us more in the budget preparation for the coming financial year. The budget engagement builds on extensive budget participation which took place in the winter of 2023-24.Highland Winter Road Conditions Report - Monday 2 December 2024
The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time. It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.Council Seeks Tenants Views On Rent For 2025/26
Every year Highland Council invites all tenants to have their say on the rent levels for the following year. The Council encourages everyone that lives in a council house to take this chance to have their say.Highland Winter Road Conditions Report - Thursday 28 November 2024
The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time. It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.Highland Council Approach To Local Child Poverty
Communities and Place Committee met yesterday (Wednesday 27 November 2024) and Members agreed the Highland Local Child Poverty Action Report which includes actions for delivery in 2024/25. Reducing child poverty is a priority for the Council and its partners.2024 State Of Local Government Finance In Scotland
A report published on 27 November 2024 by LGIU (Local Government Information Unit) looks at the state of funding for councils by the Scottish Government. Confidence in the sustainability of council finances is critically low.Highland Council Committee Confirms Public Conveniences Action Plan
Members of the Highland Council's Community and Place Committee have given their support to an action plan focusing on the operating of public conveniences over the next 10 years. Whilst not a statutory function, the Council is the main provider of public conveniences located throughout Highland, operating 74 sites.Waste management long term strategic direction
At today's (Wednesday 27 November 2024) Communities & Place Committee, Members agreed the most appropriate long-term strategic direction for residual waste management is to continue to utilise a merchant provider solution. Communities & Place Committee Chair, Cllr Graham MacKenzie said: "After careful consideration and analysis it has been agreed that a merchant provider solution is considered the most appropriate long term solution to our statutory waste management obligations, and that an energy-from- waste facility within the Highlands is not considered to be a suitable course of action.If you contact this Business, please let them know, you found them in the Caithness Business Index
