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Highland Council : Thurso Service Point

www.highland.gov.uk/

Photograph of Highland Council : Thurso Service PointMonday to Friday 9.30am - 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Thurso Service Point
Council Offices
Rotterdam Street
Caithness
KW14 8AB





News for Highland Council : Thurso Service Point

2/3/2021
More Highland Businesses To Get Grants - Widened Eligibility For Discretionary Business GrantThumbnail for article : More Highland Businesses To Get Grants - Widened Eligibility For Discretionary Business Grant
The Highland Council today (Tuesday 2 March 2021) widened eligibility and extended the deadline for businesses to apply for its Discretionary Business Grant Scheme.   The Council's Economy and Regeneration Manager Andy McCann said: "We are pleased to advise, that following extra money being made available to us from the Scottish Government, we have now opened up the grant scheme to allow more businesses to apply.  
2/3/2021
Partnership Approach Delivers Vaccines In Highland By JabbernautThumbnail for article : Partnership Approach Delivers Vaccines In Highland By Jabbernaut
People in The Highland Council area will soon be receiving coronavirus vaccines in their local communities with the help of a purpose-built mobile vaccination unit coined the ‘Jabbernaut'.   Highland Council transport and housing maintenance staff have procured and built a custom-made mobile vaccine unit for NHS Highland to enable health staff to deliver vaccinations across the Highlands.  
25/2/2021
Highland Council Staff Numbers Underspend Helps To Create A £3million SurplusThumbnail for article : Highland Council Staff Numbers Underspend Helps To Create A £3million Surplus
The Corporate Resources Committee of Highland council debated the latest account to December 2020 that show an underspend in staffing costs of £14,474.   This saving has helped to create a surplus and stated in the report "at current projections for the year-end outturn position suggest a net year end budget surplus of £3.1m, a significant improvement from the £8.7m forecast overspend reported to this committee in November." Councillor Matthew Reiss appeared today to chair the meeting of the Corporate Resource committee following the resignation of councillor Alister Mackinnon.  
25/2/2021
Partnership Approach Provides Food Support for Highland Households
To help mitigate the persistent uncertainty and challenges arising from the pandemic, the Highland Council continues its humanitarian support, in partnership with the Community Food Initiative North East (CFINE), which operates FareShare Scotland in the north of Scotland.   With funding from the Scottish Government and donations from supermarkets and food suppliers, FareShare, the Highland Council, local community groups and the Third Sector have adopted a collaborative and co-ordinated approach to food support for the wellbeing of households across the Highlands.  
22/2/2021
In-school Learning Returns For Some Pupils Across Highland
School communities across Highland are being encouraged to remain vigilant on safety measures as a partial school return begins today.   Chair of the Education Committee, Cllr John Finlayson said: "I am delighted to see the return of some of our pupils to education settings across Highland today.  
20/2/2021
Caithness Committee discusses Wick and Thurso Active Travel MasterplansThumbnail for article : Caithness Committee discusses Wick and Thurso Active Travel Masterplans
This item was discussed at the meeting and is available on video below.   Members of the Highland Council's Caithness Committee have had the opportunity to review and comment on the two updated Active Travel Masterplans for Wick and Thurso aimed at making it safer for people to walk and cycle in and around the towns.  
20/2/2021
Town Centre Funding to improve Caithness CCTVThumbnail for article : Town Centre Funding to improve Caithness CCTV
Members of the Caithness Committee have agreed to use Town Centre Funding to invest in the CCTV infrastructure for both Wick and Thurso.   £16,100 will be used to digitalise the existing aging analogue public space CCTV system in Wick town centre and connection of the new system into the council's CCTV monitoring office with £25,625 to do the same for Thurso town centre.  
17/2/2021
Preparation continues for phased return of Highland pupils
Letters to parents, senior-phase pupils and supportive information to school staff will be issued this week to explain the phased return to schools for some pupils on 22 February, in line with today's announcements and new guidance issued by the Scottish Government.   A large amount of work and progress has already been achieved to prepare our schools for the return of P1-P3 children and Senior Phase students who will return for essential practical activities for certification, and we will continue to provide in school remote provision for our key worker and most vulnerable learners.  
16/2/2021
Non-domestic Rates Relief Extended - No Charges For All Of 21/22 and more....
Retail, tourism, hospitality and aviation businesses will pay no rates during 2021-22 under proposals outlined today.   It is one of a series of measures proposed by Finance Secretary Kate Forbes following confirmation of a further £1.1 billion of consequential funding arising from UK Government coronavirus (COVID-19) spending.  
14/2/2021
As Rent Arrears Soar England Extends Eviction BanThumbnail for article : As Rent Arrears Soar England Extends Eviction Ban
Housing Secretary extends support for renters during pandemic.   Renters will continue to be supported during the ongoing national lockdown restrictions, with an extension to the ban on bailiff evictions.  

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