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Highland Council : Thurso Service Point

www.highland.gov.uk/

Photograph of Highland Council : Thurso Service PointMonday to Friday 9.30am - 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Thurso Service Point
Council Offices
Rotterdam Street
Caithness
KW14 8AB





News for Highland Council : Thurso Service Point

14/7/2021
Still Time To Apply To Vote In Highland Council By-elections - Wick and East Caithness and Inverness West
Polling will take place on Thursday 12 August to elect one of five candidates standing in The Highland Council's Wick and East Caithness ward and one of seven candidates standing in the Inverness West ward so voters are being reminded to make sure they are ready to make their vote count.   The Local Government by-election has arisen in Wards 3 and 13 due to the resignations of Councillor Nicola Sinclair, one of 4 Councillors representing the Wick and East Caithness Ward, and Councillor Graham Ross, one of 3 members of the Inverness West Ward.  
14/7/2021
Music Tuition And Core Curriculum Fees Removed
No bills for families.   Fees for children learning a musical instrument at school will be removed thanks to more than £7 million funding from the Scottish Government.  
1/7/2021
Highland Council Seeks Staff To Help Delivery Key Infrastructure ProjectsThumbnail for article : Highland Council Seeks Staff To Help Delivery Key Infrastructure Projects
The Highland Council is looking to recruit some talented engineering staff to help deliver key infrastructure projects across the Highlands.   Senior Engineer, Golspie Senior Engineer Alness Principal Engineer, Inverness Chair of the Economy and Infrastructure Committee, Councillor Trish Robertson said: "The Highland Council is very much focused on being ambitious, sustainable and connected.  
1/7/2021
West Link Project In Inverness Completed As Torvean Swing Bridge OpensThumbnail for article : West Link Project In Inverness Completed As Torvean Swing Bridge Opens
The Highland Council and the contractor for the Inverness West Link Stage 2 Project RJ McLeod have confirmed that the new Torvean Swing Bridge will open to traffic during the afternoon of Thursday 1 July following the comprehensive testing and commissioning phase.   The bridge has been opened as part of the commissioning process over the last few weeks to allow for systems to be fine tuned and painting work under and on the bridge to be carried out as well as training of the Scottish Canals staff on the use of the new bridge, which is now complete.  
1/7/2021
Notice Of Elections Published For Highland Council By-elections - Wick and East Caithness and Inverness West
Nomination packs for prospective candidates wishing to stand in both the Wick and East Caithness and the Inverness West ward by-elections are now available on The Highland Council's website The two vacancies have arisen as Councillor Nicola Sinclair, one of 4 Councillors representing the Wick and East Caithness ward and Councillor Graham Ross, one of 3 members for the Inverness West ward are both stepping down.   The Returning Officer, Chief Executive of The Highland Council Donna Manson is encouraging people to put themselves forward as candidates.  
27/6/2021
Highland Council Agrees A Financial Plan
A financial plan which will invest a further £10M across a range of projects in phase 2 of the investment strategy for Health and Prosperity and £54M of capital investment in schools.   The detailed designs and costings for the five schools identified for investment will be brought to Council in September for approval.  
24/6/2021
Response to recommendations on future of Education in Scotland
The Highland Council noted this week's announcement on the changes to the Scottish qualifications and assessment system following the Organisation for Economic Co-operation and Development Organisation (OECD) report which backs Scotland's school curriculum in its independent review.   Last year, the Scottish Government commissioned the OECD to carry out a review of Curriculum for Excellence (CfE).  
23/6/2021
Council Tax Reduction Supports Half A Million Scots
Scotland's Chief Statistician today released the latest Council Tax Reduction statistics.  In March 2021, Scotland’s Council Tax Reduction scheme supported 496,580 households (compared to 469,370 in March 2020) and the total weekly income forgone by local authorities was £7.328 million (compared to £6.525 million in March 2020).  
23/6/2021
Council Tax Collection Statistics, 2020-21
Scotland's Chief Statistician today released the latest Council Tax Collection Statistics which provides Council Tax collection figures for Scottish local authorities, up to and including the financial year 2020-21.   In 2020-21 for Scotland as whole the total amount of Council Tax billed (after Council Tax Reduction) was £2.675 billion.  
23/6/2021
Public Views Sought For Taxi Fare Review In Highland
The public is being asked for its views on proposals by The Highland Council to review the maximum level of charges for the hire of taxis or private hire cars fitted with taxi meters operating under licence of The Highland Council.   The Council has a statutory duty in terms of Section 17 of the Civic Government (Scotland) Act 1982 to review its scales for the fares and other taxi related charges every 18 months.  

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