Highland Council : Thurso Service Point
Monday to Friday 9.30am - 4.30pm
Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.
During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.
The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.
Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.
The public can still access help and advice from service point staff by telephone and webchat services.
Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:
COVID-19 Freephone Helpline - 0300 303 1362
Council house repairs, pest control, housing applications and rent enquiries - 01349 886602
Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk
Roads, flooding and street lighting - Emergency reports only - 01349 886601
Domestic and commercial waste issues - 01349 886603
Garden waste - 9am to 4pm Monday to Friday - 01349 886660
Make a payment by debit or credit card - 01349 886605
Elections helpline - 01349 886657
Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604
Social Work Childrens Services - 01463 644460
Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.
Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004
Help available to reduce business rates – 01463 702894
Advice for Business - 01463 713889
Or by email for:
Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk
Telephone
01349 886606
Postal Address
Highland Council : Thurso Service Point
Council Offices
Rotterdam Street
Caithness
KW14 8AB
News for Highland Council : Thurso Service Point
Highland Council Education Committee Supports Recommendation For Youth Work And Adult Learning Transfer And The Financial Position Of Highlife Highland
At the Education Committee today (Thursday 12 September 2024) Members agreed to the recommendation to transfer Youth Work and Adult Learning to the Council from High Life Highland' The final contract review report will come to the Committee in November 2024 for consideration. The benefits arising from the transfer are set out in detail within the report which stresses the intention to build upon the strong foundations that High Life Highland has established for Adult Education and Youth Work across Highland.Community Learning And Development Plan 2024-2027
The Education Committee met today (Thursday 12 September 2024) and agreed the Community Learning and Development Plan 2024-2027. Community Learning and Development (CLD) plays an important role in ensuring individuals, families and communities reach their potential, through lifelong learning, mutual self-help and community organisation, ensuring support and opportunities are community-led and built around people's individual and collective aspirations.Boosting Scotland's Planning System
Specialist expertise will be utilised to help boost development and green energy opportunities in Scotland. The Planning Hub will support planning authorities to improve their resourcing, skills and capacity to deliver planning determinations promptly.Highland Communities Are To Benefit From Over £800k Regeneration Funding Awarded To Rural Projects
The Highland Strategic Local Action Group who met during August, considered, and agreed funding for 49 projects submitted to the Community Led Local Development fund (CLLD), which makes up part of The Highland Council Community Regeneration Funding (CRF) programme. Chair of the Economy and Infrastructure Committee, Councillor Ken Gowans, said: "It is the third year in a row that we have been successful in securing a large allocation of CLLD funding from the Scottish Government.Council Gearing Up For Highland Visitor Levy Consultation
The Highland Council is reaching an important milestone in the preparation of introducing a visitor levy in Highland. Following an extensive consultation in 2019 - in which 6,600 residents, businesses and visitors responded.Councillors Approve Process For Creation Of Firework Control Zones
A process for responding to community requests for the creation of Firework Control Zones in The Highland Council area has been approved by Members of the Communities and Place Committee. The option of using a Firework Control Zone is one of the tools available to respond to serious firework misuse and the Council will work with communities and key partners to consider appropriate and proportional response to local firework issues.Highland Council Appoints Five Chief Officers
Fiona Duncan, Fiona Grant, Fiona Malcolm, Alison Clark and Finlay MacDonald have been appointed as Chief Officers with The Highland Council. Convener of the Council Cllr Bill Lobban said: "Congratulations to all three Fiona's, Alison and Finlay on their appointments to Chief Officers.
The Highland Council Embraces Circular Economy To Drive Net Zero Goals
The Highland Council's Climate Change Committee has approved this week a report outlining the Council's commitment to aligning its operations with the Circular Economy (Scotland) Bill. The report highlights the positive impact of the circular economy on reducing waste, promoting resource efficiency, and contributing to the Council’s ambitious net zero emissions targets.Pennyland Early Learning Centre In Thurso Positive Care Inspectorate Inspection Report
The Highland Council welcomes the positive Care Inspectorate Inspection report following a recent unannounced inspection visit to Pennyland ELC, Thurso. Following the inspection, Pennyland ELC received the following: How good is our care, play and learning? - 5 Very Good How good is our setting? - 5 Very Good How good is our leadership? - 5 Very Good How good is our staff team - 5 Very Good.Significant Improvement To Housing Repair Services In Highland
Communication improvements within the housing service has helped to reduce the time taken to complete repairs over the past two years. A performance report to the Council's Housing and Property Committee presented quarterly data which charted its continued improvement from 2022/23.If you contact this Business, please let them know, you found them in the Caithness Business Index
