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Highland Council : Thurso Service Point

www.highland.gov.uk/

Photograph of Highland Council : Thurso Service PointMonday to Friday 9.30am - 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Thurso Service Point
Council Offices
Rotterdam Street
Caithness
KW14 8AB





News for Highland Council : Thurso Service Point

25/10/2021
Council Workers Across Scotland Set To Strike Over PayThumbnail for article : Council Workers Across Scotland Set To Strike Over Pay
Local government unions have today issued notices of industrial action to local authorities across Scotland in a dispute over pay for council workers.   The Joint Trade Unions have between them mandates to take action in half of Scotland's local authority areas.  
20/10/2021
Highland Conference Set To Focus On Climate Change Tomorrow And Friday - All Welcome To Sign Up For It OnlineThumbnail for article : Highland Conference Set To Focus On Climate Change Tomorrow And Friday - All Welcome To Sign Up For It Online
The Highland Climate Change Conference is taking place tomorrow (Thursday 21) and Friday 22 October 2021.   The Conference will bring people together from across and beyond Highland to discuss the climate and ecological emergency, ahead of COP26 next month.  
20/10/2021
Highland Council to set out plans for Green Hub
Ahead of the Highland Climate Change Conference this week and the Highland Council meeting on 28 October, Council Leader Margaret Davidson highlighted the green ambitions of the Council.   She said: "I am delighted there was cross chamber support at our meeting of Highland Council, on 9 September, for a Future Highlands Strategy, with the development of a Green Energy Hub in Highland at its heart.  
8/10/2021
More than 4,000 young people in Highland learning an instrumentThumbnail for article : More than 4,000 young people in Highland learning an instrument
More than 4,000 youngsters across the Highlands are now learning a musical instrument - the highest level since High Life Highland started lessons.   The charity began offering music lessons when the service transferred over in 2017 with 2,900 pupils.  
29/9/2021
Committee Chairs Express Relief As Boundaries Scotland Proposals For Highland Are Rejected
The Chairs of two Highland Council Area Committees have spoken of their relief that the voices of communities have been heard following the announcement yesterday that the Scottish Parliament's Local Government and Housing and Planning Committee have recommend that the proposals by Boundaries Scotland to change the electoral wards in Highland be rejected.   Chair of the Sutherland Committee, Councillor Richard Gale said: "I am delighted with this result.  
25/9/2021
Call for climate stories at Highland Climate Change Conference
The Highland Climate Change Conference is taking place on Thursday 21 and Friday 21 October 2021.   Chair of Highland Council's Climate Change Working Group, Cllr Trish Robertson, said: "The conference is a fantastic opportunity to bring people together from across and beyond Highland to discuss the climate and ecological emergency.  
24/9/2021
Internal Audit Reports Demonstrating Diligent Work Within The Council Praised By Audit And Scrutiny Members
Members of the Audit and Scrutiny Committee (which took place yesterday, Thursday 23 September) were presented with a report outlining the areas of work which have been undertaken by Highland Council's Internal Audit section since the Committee’s previous meeting during June 2021.   Of the five audit reports considered, three were given the audit opinions of significant assurance or full assurance.  
21/9/2021
First digital tool to tackle recycling confusion in the HighlandsThumbnail for article : First digital tool to tackle recycling confusion in the Highlands
Zero Waste Scotland has launched a digital recycling tool to help combat confusion and meet Scottish recycling targets.   This Recycle Week (20-26 September 2021), Zero Waste Scotland is launching the first ever Recycling Sorter.  
21/9/2021
Archaeology Festival To Showcase Highland's Historic PastThumbnail for article : Archaeology Festival To Showcase Highland's Historic Past
The high point of the year for celebrating our heritage starts on Saturday 25 September.  For three weeks, the Highland Archaeology Festival will offer a range of walks, talks, workshops, exhibitions, and activities for all ages.  
17/9/2021
Council's ambitious digital learning estate continues to support education in Highland
The Highland Council's resilient digital learning estate continues to connect and support learners and educators across Highland, including the creation of a new digital toolkit for teaching staff.   Education Chair, Cllr John Finlayson said: "The extensive digital learning estate available across Highland for staff, pupils, parents and carers is an effective way to empower and develop digital opportunities across Highland schools.  

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