Highland Council : Thurso Service Point

www.highland.gov.uk/

Photograph of Highland Council : Thurso Service PointMonday to Friday 9.30am - 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Thurso Service Point
Council Offices
Rotterdam Street
Caithness
KW14 8AB





News for Highland Council : Thurso Service Point

Yesterday : Local Authority

 
Inverness - Highland Bid Director for UK City of Culture appointed

Highly respected cultural leader and strategist Bryan Beattie has been appointed by The Highland Council as Bid Director of the Inverness - Highland bid for UK City of Culture 2029.   He was recently creative director for the Inverness Castle Experience and interim Chief Executive at Eden Court, and a former Chair of Fèis Rois and Scottish Youth Theatre.  

14/5/2026 : Local Authority

 
Highland Council enhances delivery on the Highland Housing Challenge

The Highland Council will meet on Thursday, 14 May and on the agenda for discussion is a report on the Highland Housing Challenge.   The Highland Housing Challenge was declared in June 2024, with a target of 24,000 new homes by 2034.  

13/5/2026 : Local Authority

 
Glen Earrach Energy signs Social Value Charter, pledging Scotland's largest Community Wealth Fund

A pumped storage hydro project proposed near Loch Ness has committed to allocating 5 per cent of its annual gross margin to a Community Wealth Fund estimated to deliver over £20 million a year.   Glen Earrach Energy (GEE) has become the second company to sign the Highland Social Value Charter, marking a significant milestone in delivering long-term socio-economic benefits for communities across the Highlands.  

12/5/2026 : Local Authority

 
Views sought on proposals to introduce Short Term Let Control Areas in Highland

A public consultation opens today on proposals to introduce Short Term Let Control Areas (STLCA) in Highland with the aim of striking a better balance between tourism growth and local housing need.   The Highland Council is seeking views from residents, communities, businesses and the tourism sector on proposals to introduce two STLCAs: Inverness City STLCA, which would cover the wards of Inverness West; Inverness Central; Inverness Ness-side; Inverness Millburn; and parts of Inverness South, including Westhill, Milton of Leys and Slackbuie, and; Highland Rural STLCA, which would cover the wards of Lochaber; Wester Ross, Strathpeffer and Lochalsh; Sutherland; Skye and Raasay; Aird and Loch Ness; and parts of Inverness South, including Tomatin and Daviot.  

10/5/2026 : Local Authority

Highland Council's Ambitious Capital Spending Plans Face Delays Due To Scottish Government Deficit Realities

The financial pressures facing both the Scottish Government and councils could create major risks for ambitious long-term capital programmes such as The Highland Council’s Highland Investment Plan (HIP), including the proposed £100 million redevelopment of Thurso High School into a major community campus.  However, the picture is complicated because projects like Thurso are also politically and economically important for the region.  

6/5/2026 : Local Authority

 
Highland Council’s Debt Crunch: Rising Borrowing Costs Put 20‑Year Capital Plans Under Pressure

Highland Council is heading into a tougher financial climate than at any point since the financial crash and the pressure is coming from a direction that residents rarely see: the cost of government borrowing.   Following the UK’s latest rise in borrowing costs, the price councils pay for long‑term loans has increased again.  

5/5/2026 : Local Authority

Will Governments Override Local Councils to Build Wind Farms and Battery Storage? A Look at the UK’s Energy Shift

As the energy crisis continues to reshape policy across the UK, a key question keeps coming up.  Will national governments override local councils that refuse planning permission for renewable energy projects like wind farms and battery storage sites? The short answer is this is already happening and it’s likely to increase.  

29/4/2026 : Local Authority

Caithness Committee sets garage rates for year ahead

Garage rents in Caithness are set to increase by 10% for garage rent 2026/27 and 15% for garage sites, as agreed at the recent Caithness Area Committee (Monday 27 April).   There are currently 492 garages and garage sites across Caithness, 126 of which are currently void.  

28/4/2026 : Local Authority

Short Term Let Control Area In Badenoch and Strathspey Has Slowed More Properties Joining - See Highland Wide Tougher Rules

Early indications suggest that the introduction of a Short Term Let Control Area (STLCA) for Badenoch and Strathspey has slowed the growth of secondary short-term lets across the area.   The STLCA for Ward 20, which covers Aviemore, Carrbridge, Boat of Garten, Dalwhinnie Grantown-on-Spey, Kingussie, and Newtonmore, has been in place for two years and was one of the first to be designated in Scotland.  

24/4/2026 : Local Authority

 
Highland Council signs Memorandum of Understanding with Ukrainian region

The Highland Council has confirmed the recent signing of a Memorandum of Understanding (MoU) with the Ivano-Frankivsk Regional State (Military) Administration in Ukraine.   The MoU acknowledges bonds of friendship and common aims to promote knowledge transfer, educational and trade exchanges, and encourage investment opportunities between the two regions.  

If you contact this Business, please let them know, you found them in the Caithness Business Index