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Highland Council : Wick Service Point
Monday to Friday 9.30am to 4.30pm
Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.
During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.
The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.
Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.
The public can still access help and advice from service point staff by telephone and webchat services.
Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:
COVID-19 Freephone Helpline - 0300 303 1362
Council house repairs, pest control, housing applications and rent enquiries - 01349 886602
Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk
Roads, flooding and street lighting - Emergency reports only - 01349 886601
Domestic and commercial waste issues - 01349 886603
Garden waste - 9am to 4pm Monday to Friday - 01349 886660
Make a payment by debit or credit card - 01349 886605
Elections helpline - 01349 886657
Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604
Social Work Childrens Services - 01463 644460
Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.
Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004
Help available to reduce business rates – 01463 702894
Advice for Business - 01463 713889
Or by email for:
Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk
Telephone
01349 886606
Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB
Opening Hours
Sunday :
Closed
Monday :
09:00am - 5:00pm
Tuesday :
09:00am - 5:00pm
Wednesday :
09:00am - 5:00pm
Thursday :
09:00am - 5:00pm
Friday :
09:00am - 5:00pm
Saturday :
Closed
News for Highland Council : Wick Service Point
Yesterday
Highland Councillors Accept £490,00 pay increase - 22% Rise taking total to £2.3million
Highland Council have agreed to boost senior councillor pay by between £5-11k this year. The move adds almost £500k to the councillor wage bill, bringing it to a new total of £2.3 million.24/3/2025
Councillors to consider Highland Investment Plan update
Highland Councillors will be asked to consider a new approach on the future of the Highland Investment Plan (HIP). Approval is being sought for the allocation of funding for the first phase of proposed projects for 2024/25 to 2029/30 which will help improve local public facilities and sustain local communities and population.21/3/2025
Highland Coincillors approve ambitious Talent Strategy to foster growth and innovation
Members of today's Corporate Resources Committee (Thursday, 20 March) were presented with and approved the organisation’s Talent Strategy and Talent Action Plan These have been designed to support initiatives to grow and retain talent within the Council, ensuring a sustainable workforce for the future. The Talent Action Plan includes initiatives such as developing apprenticeship programmes, enhancing diversity and inclusion, and promoting flexible work models.21/3/2025
Key appointments form core leadership team at Inverness Castle Experience
The Inverness Castle Experience is delighted to announce the appointment of three senior roles, adding to its leadership team ahead of its highly anticipated opening later this summer. The Inverness Castle project is part of the Inverness and Highland City-Region Deal, which is a joint initiative supported by up to £315m investment from the UK and Scottish governments, The Highland Council, Highlands and Islands Enterprise and University of the Highlands and Islands, aimed at stimulating sustainable regional economic growth.14/3/2025
Continued funding welcomed for ‘Lifeline' Wick-Aberdeen air service
The Highland Council has today received confirmation from Scottish Government that it will continue to provide funding to the Wick-Aberdeen Public Service Obligation (PSO) into financial year 2025/26. The funding provided by Scottish Government in 2025/26 will be up to £1 million, as in previous years, and The Highland Council will continue with its own already agreed commitment of £300,000.13/3/2025
Highland Council approves £2 million investment in environmental and community services
As agreed at The Highland Council's budget meeting on Thursday 6 March, more than £2 million has been approved for investment in environmental and community services throughout the Highlands including a community development fund, a community-focused operating model, Access Rangers and grass cutting maintenance. Councillor Bill Lobban, Convener of Highland Council, said: "These investments reinforce our commitment to working with communities to create a resilient, sustainable and nature-positive Highland.11/3/2025
Young people across the Highlands are encouraged to register to vote
The Highland Council is taking part in the 2025 Welcome to Your Vote Week campaign run by the Electoral Commission which launches today (Monday 10 March). Every year the Electoral Commission asks schools, colleges, youth groups and universities to celebrate democracy by teaching democratic education with their students and young people.
10/3/2025
£4.3M Budget investment to strengthen Education Even When Facing Budgetary Issues
A £4.3m investment for education was agreed in Highland Council's 2025/26 budget. This investment is a key indicator of change for Highland schools, its 31,000 pupils and their 2,000+ teachers and support staff that will further consolidate the Council's on-going path to improvement.7/3/2025
Highland Council Agrees 7% Rise in Council Tax - One Of Lowest In Scotland
Highland council agreed a 7% increase in Council Tax, one of the lowest increases in Scotland, with 2% of this allocated to create capital investment fund for schools and roads as part of the Highland Investment Plan. Members agreed a budget which will see over £4.5 million of revenue investments for 2025 - 2026, over £17 million additional reserves investment for major developments and the creation of over 100 jobs across the Highlands.3/3/2025
Highland Council proposes £14 million investment in bus expansion projects and renewable energy
As part of The Highland Council's proposed three-year Medium Term Financial Plan, £14 million has been allocated for expansion of bus company operations across the Highlands and shared investment in renewable energy opportunities. £6 million is proposed to be allocated for an ‘Investment in Community Transport’ programme to build on the success of the Council’s in-house bus service by expanding its services to benefit more communities across the Highlands.If you contact this Business, please let them know, you found them in the Caithness Business Index
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