Highland Council : Wick Service Point

www.highland.gov.uk

Monday to Friday 9.30am to 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB



Opening Hours

Sun :
Closed
Mon :
9:00am - 5:00pm
Tue :
9:00am - 5:00pm
Wed :
9:00am - 5:00pm
Thu :
9:00am - 5:00pm
Fri :
9:00am - 5:00pm
Sat :
Closed




News for Highland Council : Wick Service Point

30/7/2026 : Local Authority

Businesses invited to help shape recovery response following Cairngorms wildfire

As the emergency response to the wildfire in the Cairngorms National Park continues, attention is now turning to economic recovery and supporting the businesses and people whose livelihoods have been impacted.   The Highland Council through Business Gateway Highland is working with Highlands and Islands Enterprise, the Scottish Government, the Cairngorms National Park Authority and the Cairngorms Business Partnership as part of a multi-agency business recovery group.  

30/7/2026 : Local Authority

Council leader welcomed Wick Air Service Funding for 2026/27

The Leader of The Highland Council has welcomed confirmation from Transport Scotland of almost £1.8 million funding to support Public Service Obligation (PSO) air services from Wick for the year ahead.   Following an open tender exercise, the Council has awarded the contract to Air Charter Scotland, which will continue to operate services between Wick and Aberdeen and introduce scheduled flights between Wick and Glasgow from 15 August 2026 to 14 August 2027.  

30/7/2026 : Local Authority

Highland Council Launches Community Transport Grant Funding for 2027–2030

Community groups and organisations across the Highlands are being invited to apply for funding through The Highland Council's Community Transport Grant Scheme.   The scheme supports community-led transport services that help people access healthcare, employment, education, shopping and social activities.  

23/7/2026 : Local Authority

England Cuts Business Rates for Hospitality – Will Scottish Businesses Be Left Behind?

The UK Government has announced a 20% cut in business rates for many hospitality businesses in England, offering welcome relief to pubs, restaurants, cafés, hotels and live music venues that have struggled with rising costs in recent years.   For thousands of businesses south of the Border, it could mean lower bills and a little more breathing space.  

16/7/2026 : Local Authority

Highland Small Grants Programme Reopens with Expanded Support for Community Organisations

The Highland Local Action Group (LAG) is re-opening the Highland Community-Led Local Development (CLLD) Small Grants Programme following a review of the remaining funding.   Community and voluntary organisations across rural Highland are being invited to apply for grants of up to £10,000.  

14/7/2026 : Local Authority

 
Do you want a say in the future development of Highland?

Share your ideas and help shape the places, spaces and communities of tomorrow.   The Highland Council is inviting people to share their ideas relating to the development or long-term land use in Highland.  

8/7/2026 : Local Authority

Traffic restrictions for Belladrum Festival 2026

Motorists are being advised of a series of temporary road closures, speed limits and traffic restrictions that will be in place to support the safe running of the Belladrum Tartan Heart Festival 2026.   The Highland Council has introduced a Temporary Traffic Regulation Order to manage traffic and reduce disruption in the area around Kiltarlity and Belladrum during the event period.  

2/7/2026 : Local Authority

A New Pay Deal For England's Teachers But Scottish Teach Are Still Better Paid But Councils Are Landed With The Problem

teachers in Scotland are generally still paid more than teachers in England, although the gap varies depending on experience and location.   The UK Government has announced a two-year pay deal for teachers in England: 3.5% from September 2026 3.0% from September 2027 This is a cumulative increase of around 6.6% over two years.  

26/6/2026 : Local Authority

Highland Wealth Fund to create lasting legacy from renewable energy development

The Highland Council has agreed plans to establish a Highland Wealth Fund to create a lasting legacy from renewable energy development and support long-term benefits for communities across the region.   Inspired by the principles of the Norwegian Sovereign Wealth Fund, the new partnership-led fund will support strategic, regional, area and local priority projects, helping to ensure that the opportunities created by the energy transition deliver lasting value for current and future generations.  

26/6/2026 : Local Authority

The Highland Council agree next steps for Visitor Levy scheme

The Highland Council has agreed to continue working with the tourism industry to co-design a draft Visitor Levy scheme for the Highlands.   It follows the Council securing greater flexibility from The Scottish Government on how a Visitor Levy could be applied and administered, after feedback from accommodation providers and industry groups across the Highlands about a percentage-based charge.  

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