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Highland Council : Wick Service Point

www.highland.gov.uk

Monday to Friday 9.30am to 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB



Opening Hours

Sunday :
Closed
Monday :
09:00am - 5:00pm
Tuesday :
09:00am - 5:00pm
Wednesday :
09:00am - 5:00pm
Thursday :
09:00am - 5:00pm
Friday :
09:00am - 5:00pm
Saturday :
Closed




News for Highland Council : Wick Service Point

23/3/2021
Closing date for Taxi Fund extended to 25 March
Highland Council has announced that the closing date for applications to the Taxi and Private Hire Vehicle Driver Support Fund this scheme has been confirmed as 5pm on Thursday 25 March 2021.   The Scottish Government has also now clarified that if you have received a grant through the Taxi Fund this will not now affect any Universal Credit payments you are also receiving.  
22/3/2021
Visitor Management Plan agreed for Highland
To meet the growth in visitors to the Highlands of Scotland, The Highland Council's Tourism Committee has agreed a Visitor Management Plan for 2021 which will be adapted to provide a 5-year plan for the future.   The Council will work with other agencies involved in tourism and visitor management to deliver the plan.  
18/3/2021
Closing Date Set For Strategic Framework Business Fund Applications
The Scottish Government has just announced that the Strategic Framework Business Fund grant scheme will close to new applicants on 22 March 2021.   The Highland Council has already assessed and approved 5178 applications for this grant fund.  
18/3/2021
Voters Urged To Register In Time To Have Their Say In May
On Thursday 6 May residents in the Highlands and Western Isles can have their say on who represents them in the Scottish Parliament.   In order to vote in the election, residents must be on the electoral register.  
17/3/2021
OPPORTUNITY: Highland Employment Recruitment Offer - grant support up to £6,000 to employers
The Highland Council has opened applications for the Highland Employment Recruitment Offer (HERO), which offers grant support of up to £6,000 to help employers meet the cost of recruiting and employing someone who fits the criteria.   Full details of the HERO fund can be found on the Highland Council website , and we have summarised the key eligibility criteria below.  
13/3/2021
Padlocks to be removed from Coghill Bridge, Wick
The Highland Council will be removing padlocks and any other attachments from the Coghill Bridge at Wick Riverside.   These padlocks detract from the historic nature of the bridge as well as causing paint damage and encouraging rust spots to the recently refurbished guard rails.  
9/3/2021
Parents Updated Today On Next Phase Of Highland Pupils Return
A letter has been distributed today to update parents and carers on the next phase of the re-opening of schools in Highland.  The Scottish Government announced last week that more pupils are to return to school (external link) from Monday 15 March.  
9/3/2021
Highland Council Says Illegal Fly-tipping Is Costing The Tax Payer And Urges People To Report ItThumbnail for article : Highland Council Says Illegal Fly-tipping Is Costing The Tax Payer And Urges People To Report It
Highland Council has said that illegal fly-tipping is costing the region's taxpayers thousands and is encouraging people to report anyone they see doing it.   Council operatives were alerted to an incident of fly-tipping at the Attadale Estate on the A890 at Strathcarron, where 153 tyres were dumped at the side of the road.  
8/3/2021
Royal Mail Scam Text Message Alert
The Highland Council Trading Standards team have been alerted to a smishing scam that is currently targeting Highland residents.   The scam involves a text message claiming to be from Royal Mail advising the recipient that they are holding a piece of mail due to unpaid postage.  
3/3/2021
£1.5m tourism investment at heart of Highland's budget proposals for Recovery, Health and Prosperity
A visitor management strategy with £1.5 million investments will be at the heart of proposals being considered by Highland Councillors as they decide the local authority's 2021/22 to 2023/24 revenue budget tomorrow (Thursday 4 March 2021).   Chair of the Council's Tourism Committee Cllr Gordon Adam said: "Members will be asked to support a long-term Highland Visitor Management Strategy which could provide a range of investment opportunities in roads; parking and visitor management; public toilets; enhanced litter and waste collection services; and provision for motorhomes; and public transport.  

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