Highland Council : Wick Service Point

www.highland.gov.uk

Monday to Friday 9.30am to 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB



Opening Hours

Sun :
Closed
Mon :
9:00am - 5:00pm
Tue :
9:00am - 5:00pm
Wed :
9:00am - 5:00pm
Thu :
9:00am - 5:00pm
Fri :
9:00am - 5:00pm
Sat :
Closed




News for Highland Council : Wick Service Point

Yesterday : Local Authority

Thurso Schools: Public Meeting and Statutory Consultation – Key Dates

Highland Council has now formally launched its statutory consultation on proposals to replace Thurso High School and reorganise primary school provision in the town.   The consultation concerns the proposed relocation of Thurso High School, Pennyland Primary School and Miller Academy Primary School to a new education campus based around the existing Thurso High School site and the proposed Community Point of Delivery.  

21/8/2026 : Local Authority

Highland bus service improvement plans

The Highland Council's Economy and Infrastructure Committee has endorsed plans to launch a 12-week public consultation on a proposed Highland Bus Service Improvement Partnership (BSIP), giving communities, passengers and stakeholders the opportunity to help shape the future of bus services across the region.   The consultation will seek views on draft proposals developed by The Highland Council in partnership with HITRANS and bus operators to improve the operational performance, accessibility, attractiveness and consistency of bus services across Highland.  

21/8/2026 : Local Authority

Public consultation to help shape future policy protecting Highland's dark skies

Councillors have approved the launch of a public consultation on draft guidance aimed at reducing light pollution across the Highlands, supporting environmental protection, public wellbeing and the area's internationally recognised dark skies.   Members of the Economy and Infrastructure Committee yesterday (Thursday 20 August) agreed to publish the draft Reducing Light Pollution: Good Practice Guidance for consultation, once minor clarifications are included, giving residents, communities, businesses and developers the opportunity to help shape future policy.  

19/8/2026 : Local Authority

Highland Council to consider Draft Visitor Levy Scheme at Special Meeting

A special meeting of The Highland Council will take place Tuesday 25 August 2026 to consider a draft Visitor Levy proposal.   No decision is being sought at this stage on whether a Visitor Levy should be introduced in the Highlands.  

19/8/2026 : Local Authority

Demand for social housing remains high across Highland Butit is part of a biggr Scottish Problem

Demand for social housing across the Highlands remains high, with almost 8,826 households on the Highland Housing Register (HHR).   Housing and Property Committee Chair, Cllr Glynis Campbell Sinclair, said: “The demand for social housing across Highland remains significant and continues to outstrip the number of homes available in many areas.  

11/8/2026 : Local Authority

 
Nature Restoration Fund Community Grants Programme opens for applications

Community groups, charities, public sector bodies and other eligible organisations across Highland are being encouraged to apply for funding through the 2026/27 Highland Nature Restoration Fund (NRF) Community Grants Programme, which opens for applications on Friday 14 August 2026.   Applications will be assessed on a rolling basis, with grants available from £2,000 to £25,000 for capital projects that help restore nature, safeguard wildlife and address biodiversity loss.  

7/8/2026 : Local Authority

Convener welcomes funding to support Cairngorms businesses

The Scottish Government has confirmed a £3 million fund to support businesses affected by the Cairngorms wildfire.   The funding package was announced today by the Cabinet Secretary for Economy and Tourism, Stephen Flynn, during a visit to Glenmore.  

6/8/2026 : Local Authority

Timetable for Ward 3 Wick and East Caithness By-Election confirmed

A Highland Council by-election is being held for Ward 3 Wick and East Caithness following the resignation of Willie Mackay.   The Notice of Election and timetable for this election will be published on the Council’s website on Friday 14 August 2026.  

5/8/2026 : Local Authority

Qualifications Scotland exam results for young people across Highland 2026

Yesterday 4 August 2026 we celebrate the success and achievements of all our young people as they receive their Qualifications Scotland (QS) results, previously known as SQA.  These results are an initial snapshot of attainment and achievement for the 2025/26 session.  

30/7/2026 : Local Authority

Businesses invited to help shape recovery response following Cairngorms wildfire

As the emergency response to the wildfire in the Cairngorms National Park continues, attention is now turning to economic recovery and supporting the businesses and people whose livelihoods have been impacted.   The Highland Council through Business Gateway Highland is working with Highlands and Islands Enterprise, the Scottish Government, the Cairngorms National Park Authority and the Cairngorms Business Partnership as part of a multi-agency business recovery group.  

If you contact this Business, please let them know, you found them in the Caithness Business Index