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Highland Council : Wick Service Point
Monday to Friday 9.30am to 4.30pm
Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.
During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.
The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.
Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.
The public can still access help and advice from service point staff by telephone and webchat services.
Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:
COVID-19 Freephone Helpline - 0300 303 1362
Council house repairs, pest control, housing applications and rent enquiries - 01349 886602
Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk
Roads, flooding and street lighting - Emergency reports only - 01349 886601
Domestic and commercial waste issues - 01349 886603
Garden waste - 9am to 4pm Monday to Friday - 01349 886660
Make a payment by debit or credit card - 01349 886605
Elections helpline - 01349 886657
Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604
Social Work Childrens Services - 01463 644460
Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.
Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004
Help available to reduce business rates – 01463 702894
Advice for Business - 01463 713889
Or by email for:
Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk
Telephone
01349 886606
Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB
Opening Hours
Sunday :
Closed
Monday :
09:00am - 5:00pm
Tuesday :
09:00am - 5:00pm
Wednesday :
09:00am - 5:00pm
Thursday :
09:00am - 5:00pm
Friday :
09:00am - 5:00pm
Saturday :
Closed
News for Highland Council : Wick Service Point
Today
Committee Chair appointed to represent the Council at two European Maritime networks
Committee Chair appointed to represent the Council at two European Maritime networks. The Chair of The Highland Council's Economy and Infrastructure Committee, Councillor Ken Gowans has been appointed to the Conference of Peripheral Maritime Regions of Europe (CPMR) and the North Sea Commission (NSC.Today
20mph scheme in Highlands - final traffic order approved
Members of The Highland Council's Economy and Infrastructure Committee (Thursday 29 May) approved the final step to formalise all 20mph schemes in the Highlands and a Traffic Regulation Order (TRO) will now be actioned. All the roads included in the final TRO follow the outcome of technical assessments, discussions with Members, Community Councils and the public.Today
2025/26 UK Shared Prosperity Fund Delivery Plan Approved - Highland Events To Benefit From New Grant Fund
Members of The Highland Council's Economy and Infrastructure Committee have agreed a delivery plan that will see £3 million of funding from the UK Government through the UK Shared Prosperity Fund (UKSPF). This is invested to support Highland communities, businesses, employment and tourism.Today
Cruise ship levy will mitigate tourism pressures and support infrastructure
The Highland Council has issued its support to a Scottish Government proposal to give local authorities the power to create a cruise ship levy in the area. A meeting of the council's Economy and Infrastructure Committee on Thursday (29 May) heard that such a levy could provide additional funds to mitigate the impacts of tourism and ensure the area remains a world leading and sustainable tourism destination.Today
Focus on Planning Enforcement with new charter adopted
Members of the Economy and Infrastructure Committee have agreed to adopt the 2025 Planning Enforcement Charter that captures all planning enforcement policy and procedures. It explains how the enforcement process works, the Council's roles and responsibilities and the service standard that have been set.Today
Committee Discusses Social Value Charter Aimed To Ensure Communities Get Fair Share
At a meeting of the Economy and Infrastructure Committee, (Thursday 29 May 2025), members gave their support to the progress being made in taking a Social Value Charter forward that aims to maximises economic benefits from the natural environment and resources and ensure communities receive tangible benefits from renewable energy developments. Members agreed that representations continue to be made to both the Scottish and UK Governments on the need of mandatory benefit and that the Council continues to engage with renewable developers to sign up to the Charter.Today
North of Scotland Councils announce multi-million-pound EV charging infrastructure partnership
Highland, Aberdeen City, Aberdeenshire and Moray Councils are today announcing that EasyGo has been awarded a 20-year contract to provide EV charging infrastructure for the north of Scotland. The contract is estimated to be worth £300 million, with Highland Council acting as the lead authority.
Today
Highland Council Showcases Regional Strengths at UKREiiF 2025
The Highland Council has taken part in the UK Real Estate Investment & Infrastructure Forum (UKREiiF) 2025 in Leeds, joining forces with the Scottish Cities Alliance to spotlight Scotland's collective strengths in sustainable development and innovation. This year marked the Council's most proactive engagement yet, presenting the Highlands as a region of strategic opportunity within a united national vision.
Today
Highland Council agrees environmental scheme endorsement for major developers
Members of Highland Council's Economy and Infrastructure Committee have today agreed to the principle of the Council endorsing proposed environmental scheme sites in advance for new infrastructure projects. Economy and Infrastructure Committee Chair, Councillor Ken Gowans said: "Developers delivering major infrastructure projects often find it challenging to quickly secure sufficient land for their environmental scheme obligations.Today
Highland Council agrees regional adaptation plan to support coastal communities
Members of the Highland Council's Economy and Infrastructure Committee have today agreed a Regional Coastal Change Adaptation Plan. This will enable coastal communities to become more resilient to the impacts of climate change over time.If you contact this Business, please let them know, you found them in the Caithness Business Index
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