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Highland Council : Wick Service Point

www.highland.gov.uk

Monday to Friday 9.30am to 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB



Opening Hours

Sunday :
Closed
Monday :
09:00am - 5:00pm
Tuesday :
09:00am - 5:00pm
Wednesday :
09:00am - 5:00pm
Thursday :
09:00am - 5:00pm
Friday :
09:00am - 5:00pm
Saturday :
Closed




News for Highland Council : Wick Service Point

1/7/2022
Highland Council To Implement Trauma Informed Practice
At the first full Highland Council Committee meeting (30 June 2022), newly elected Members agreed that the Council will implement a trauma informed practice across all Council services.   It is estimated that around 60% of the UK population has experienced psychological trauma in their lifetime.  
1/7/2022
Highland Council Recognises The Ambitious Opportunity Cromarty Firth Consortium's Green Freeport Bid
A pioneering bid for Green Freeport status by the Opportunity Cromarty Firth (OCF) consortium today received seismic boost after Members of Highland Council homologated the local authority's cross-chamber support.   Members agreed their continued support for the OCF project and Green Freeport bid and acknowledged the potential benefits to the Highland region.  
24/6/2022
Short Term Lets In Highland to Require A Licence To Operate At A Cost Of Between £300 to £600Thumbnail for article : Short Term Lets In Highland to Require A Licence To Operate At A Cost Of Between £300  to £600
Business operating in the short term letting market may think this is the worst time to add more cost to running what for many is a small business.   The Highland Council has set in motion the plans required by the Scottish government to control who can an cannot operate in the region.  
24/6/2022
Public's Views Sought On Council's Short Term Let Draft Policy Statement & Additional Conditions
The Highland Council wants to hear the views of residents, visitors, interested groups and organisations on the Council's short term let draft policy statement and proposed additional conditions for a licence.   Earlier this year the Scottish Parliament approved legislation to introduce a new licensing scheme for short-term let properties, which is due to come into effect on 1 October this year.  
21/6/2022
Council Tax Collection Statistics, 2021-22
Scotland's Chief Statistician today released the latest Council Tax Collection Statistics which provides figures for Scottish local authorities up to and including the financial year 2021-22.   In 2021-22 for Scotland as a whole, the total amount of Council Tax billed (after Council Tax Reduction) was £2.723 billion.  
20/6/2022
Highland Taxi Operators Want 15 to 20% increase in fares but delayed by council requirements to hold consultations
Highland Council Licensing Committee agreed today 20 June 2022 to an early review of taxi tariffs that could see a 15 and 20 per cent fare increase.   Taxi operators want increases to offset the inflation and increased fuel costs recently.  
17/6/2022
Looking Back At The Highland Council And NHS Highland's Community Testing ProgrammeThumbnail for article : Looking Back At The Highland Council And NHS Highland's Community Testing Programme
On April 22nd 2021, a custom-fitted articulated lorry was parked outside The Highland Council's Headquarters.  The vehicle had been nick-named "Jabbernaut" and staff inside were assisting people in testing themselves for COVID-19.  
17/6/2022
Highlands And Islands Enterprise Joins Forces With Spirit Of The Highlands And IslandsThumbnail for article : Highlands And Islands Enterprise Joins Forces With Spirit Of The Highlands And Islands
Highlands and Islands Enterprise (HIE) is joining forces with the Spirit of the Highlands and Islands project to provide funding support.   Spirit of the Highlands and Islands aims to encourage visitors to see all parts of the Highlands and Islands in a sustainable way.  
16/6/2022
Hydro Ness Announced As A Finalist In The Scottish Highlands Renewable Energy AwardsThumbnail for article : Hydro Ness Announced As A Finalist In The Scottish Highlands Renewable Energy Awards
The Hydro Ness project team is hugely proud to be announced as a finalist in the Highlands & Islands Renewable Energy Awards 2022.   The project is nominated under the category of ‘Best On-Shore Renewable Energy Project Award'.  
10/6/2022
Candidacy Rights For Foreign Nationals
Bill passes allowing nationals from certain countries to stand as local councillors.   An electoral reform bill allowing nationals from countries where a relevant treaty has been agreed, including Luxembourg, Poland, Portugal and Spain, to become local councillors has been passed by Parliament.  

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