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Highland Council : Wick Service Point

www.highland.gov.uk

Monday to Friday 9.30am to 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB



Opening Hours

Sunday :
Closed
Monday :
09:00am - 5:00pm
Tuesday :
09:00am - 5:00pm
Wednesday :
09:00am - 5:00pm
Thursday :
09:00am - 5:00pm
Friday :
09:00am - 5:00pm
Saturday :
Closed




News for Highland Council : Wick Service Point

The Axe Falls As Highland Council Management Restructures To Save £310,000Thumbnail for article : The Axe Falls  As Highland Council Management Restructures To Save £310,000
As intimated in Highland Council's budget plan, a new senior management structure is to be implemented following approval by Council 14th March.  It reconfigures the senior management team into two layers, rather than three and brings Highland Council into line with other benchmarked authorities.  
16/4/2024
Apprenticeships Offer Earning Opportunities Alongside Learning In Refurbishment Of Historic ParkThumbnail for article : Apprenticeships Offer Earning Opportunities Alongside Learning In Refurbishment Of Historic Park
Today, Morrison Construction introduced some of their local apprentices who are working on the UK Governments' Levelling Up Funded refurbishment project at the Northern Meeting Park in Inverness.  All these apprentices have been recruited from the Highland area.  
13/4/2024
Independent Candidate Wins Inverness South Bi-electionThumbnail for article : Independent Candidate Wins Inverness South Bi-election
The by-election to elect a councillor to represent Ward 19 - Inverness South on The Highland Council has been won by Duncan Cameron McDonald - Independent who was one of the eight candidates who contested the vacancy.   Voters in the ward went to the poll yesterday (Thursday 11 April) and the by-election count was held this morning in The Highland Council Headquarters in Inverness.  
10/4/2024
Technology Placement Programme In Highland
The Technology Placement Programme offers funding to businesses in the Highland Council area to cover up to 70% of the cost of employing a student or graduate.   The Technology Placement Programme offers funding to businesses in the Highland Council area to cover up to 70% of the cost of employing a student or graduate.  
3/4/2024
Council Announces Extra Digital Funding To Support Highland BusinessesThumbnail for article : Council Announces Extra Digital Funding To Support Highland Businesses
Following the success of its Business Digital Grant scheme launched last year, The Highland Council is delighted to announce further funding.  This is to help Highland companies access digital support alongside other business growth support.  
27/3/2024
Wick Public Service Obligation Celebrates Successful Second Year Subsidising Wick Aberdeen FlightsThumbnail for article : Wick Public Service Obligation Celebrates Successful Second Year Subsidising Wick Aberdeen Flights
The Highland Council is delighted to confirm a highly successful second year for Public Service Obligation (PSO) flights between Wick and Aberdeen.   The period from April 2023 to March 2024 has seen a substantial increase in passenger numbers, with several months seeing over 1,000 passengers using the service, and overall the service has seen year on year growth of 25%.  
18/3/2024
Members Agree Digital Ambition For Highland Council - Or How To Make Cuts Without Saying SoThumbnail for article : Members Agree Digital Ambition For Highland Council - Or How To Make Cuts Without Saying So
Members of Highland Council, who met on Thursday 14 March 2024, approved a corporate Digital Ambition, which has been designed to deliver significant organisational change across Council services, recognising the current priorities within the organisation.   The Strategy, which is embedded within the wider Council Delivery Plan, has been developed to focus attention and resources on areas of change which will deliver the greatest benefit to the Council.  
15/3/2024
£60m Capital Investment Approved For Roads And Infrastructure In Highland
Plans to invest up to £60m new Capital in Highland roads and infrastructure have been approved by Members at the Council meeting on 14 March 2024.   The decision will see an additional £40m Capital investment in roads and transport infrastructure.  
15/3/2024
Members agree Highland Council's new Community Wealth Building Strategy
Members at today's (14 March 2024) meeting of The Highland Council agreed the local authority's new draft Community Wealth Building Strategy.   They were also asked to note that a period of public engagement on the draft will now begin, with a final strategy returning to full Council for consideration in September.  
15/3/2024
Council Agrees A New Draft Highland Outcome Improvement Plan
Highland Council members have considered and agreed a revised draft Highland Outcome Improvement Plan.   The partnership plan has been reviewed and updated by the Community Planning Partnership.  

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