Highland Council : Wick Service Point
Monday to Friday 9.30am to 4.30pm
Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.
During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.
The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.
Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.
The public can still access help and advice from service point staff by telephone and webchat services.
Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:
COVID-19 Freephone Helpline - 0300 303 1362
Council house repairs, pest control, housing applications and rent enquiries - 01349 886602
Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk
Roads, flooding and street lighting - Emergency reports only - 01349 886601
Domestic and commercial waste issues - 01349 886603
Garden waste - 9am to 4pm Monday to Friday - 01349 886660
Make a payment by debit or credit card - 01349 886605
Elections helpline - 01349 886657
Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604
Social Work Childrens Services - 01463 644460
Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.
Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004
Help available to reduce business rates – 01463 702894
Advice for Business - 01463 713889
Or by email for:
Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk
Telephone
01349 886606
Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB
Opening Hours
Sun :
Closed
Mon :
9:00am - 5:00pm
Tue :
9:00am - 5:00pm
Wed :
9:00am - 5:00pm
Thu :
9:00am - 5:00pm
Fri :
9:00am - 5:00pm
Sat :
Closed
News for Highland Council : Wick Service Point
Yesterday
Have your say in Thurso's future £100million investment by attending public consultation events
Thurso is to benefit from £100m investment in education and community facilities and are rolling out the first phase of public consultations on 9 and 10 December 2025. The Highland Council is inviting people that live, work, or study in Thurso, to come along to the public consultation events to have their say; this is an opportunity to help shape the future of Thurso, to gather views and ideas.Yesterday
Highland Council is reaching out for views to shape its next 26/27 budget.
As it looks to set out its forthcoming priorities, the council is seeking involvement from members of the public, including businesses, community groups, parents, and young people. All their opinions are going to be crucial in deciding how Highland Council will take on its budget challenge for 2026-2027.Yesterday
Council welcomes Visitor Levy flexibility plan
The Highland Council welcomes moves by the Scottish Government to introduce greater flexibility on how it could design a Visitor Levy Scheme for consultation. The Visitor Levy (Scotland) Act 2024 currently provides local authorities with discretionary powers to implement percentage-based levies following statutory consultation.2/12/2025
Finding new owners for empty homes - Scheme launched to help return more empty homes to active use
A new online portal has been launched to bring empty homeowners together with prospective buyers or developers with the aim of facilitating more properties to be used as homes again. Covering the whole of Scotland, this builds on the success of local pilots, referred to as "matchmaker schemes".1/12/2025
Consideration for short term let control area in Skye and Raasay
Steps towards introducing a short term let control area have been considered by Highland Council's Isle of Skye and Raasay area committee. On Monday (1 December 2025) the committee heard evidence to justify the grounds for the introduction of a Short Term Let Control Area covering all or part of Skye and Raasay.28/11/2025
Workforce North event spotlights Highland economy
EMPLOYERS and educators from across the Highlands have gathered to hear how a new initiative is aiming to transform the region's economy. Workforce North - A Call to Action brought together business leaders and teachers from primary and secondary schools from across the Highland Council area with a wide range of partners geared towards education, learning and skills development at Strathpeffer Pavillion.
27/11/2025
SSEN Transmission becomes first signatory to Highland Social Value Charter
SSEN Transmission has become the first company to sign up to the Highland Social Value Charter (HSVC), marking a significant milestone in delivering long-term socio-economic benefits for communities across the Highlands. Investment commitments from the company include funding for roads, new homes, jobs, and work for local contractors in addition to a local and regional fund for communities to apply to.27/11/2025
Council calls for meaningful engagement from Home Office Over 300 Asylum Seekers Being Sent to Inverness
The Highland Council continues to call for meaningful engagement from the Home Office over its plans to temporarily accommodate up to 300 adult male asylum seekers at Cameron Barracks, Inverness. It follows an email on Monday from Alex Norris MP, Minister for Border Security and Asylum, to Council Leader, Raymond Bremner, which failed to answer questions raised by the Council or address community concerns.25/11/2025
Highland Council winter road condition and school closure report for 25 November 2025
Maps of the Council's gritting routes by priority and policy are available online at www.highland.gov.uk/gritting (external link) The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time. It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.25/11/2025
Wick - Aberdeen PSO - Update issued 24/11/2025
The Highland Council continues to work through the procurement process for the provision of the Wick Public Service Obligation for the Highland Council. We have now entered the preferred bidder stage and have entered a standstill period.If you contact this Business, please let them know, you found them in the Caithness Business Index
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