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Highland Council : Wick Service Point

www.highland.gov.uk

Monday to Friday 9.30am to 4.30pm

Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.

During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.

The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.

Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.

The public can still access help and advice from service point staff by telephone and webchat services.

Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:

COVID-19 Freephone Helpline - 0300 303 1362

Council house repairs, pest control, housing applications and rent enquiries - 01349 886602

Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk

Roads, flooding and street lighting - Emergency reports only - 01349 886601

Domestic and commercial waste issues - 01349 886603

Garden waste - 9am to 4pm Monday to Friday - 01349 886660

Make a payment by debit or credit card - 01349 886605

Elections helpline - 01349 886657

Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604

Social Work Childrens Services - 01463 644460

Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.

Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004

Help available to reduce business rates – 01463 702894

Advice for Business - 01463 713889

Or by email for:

Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk

Telephone
01349 886606

E-mail
service.point@highland.gov.uk

Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB



Opening Hours

Sunday :
Closed
Monday :
09:00am - 5:00pm
Tuesday :
09:00am - 5:00pm
Wednesday :
09:00am - 5:00pm
Thursday :
09:00am - 5:00pm
Friday :
09:00am - 5:00pm
Saturday :
Closed




News for Highland Council : Wick Service Point

17/9/2021
Council's ambitious digital learning estate continues to support education in Highland
The Highland Council's resilient digital learning estate continues to connect and support learners and educators across Highland, including the creation of a new digital toolkit for teaching staff.   Education Chair, Cllr John Finlayson said: "The extensive digital learning estate available across Highland for staff, pupils, parents and carers is an effective way to empower and develop digital opportunities across Highland schools.  
14/9/2021
Public Opinion Sought On Draft Gambling Policy Statement
Members of the public are being invited to comment on a Draft Gambling Policy Statement for the coming years 2022-25.   The Highland Council is consulting on the draft policy statement on behalf of The Highland Licensing Board under the Gambling Act 2005.  
13/9/2021
Caithness members supported in their call for a Highland-wide Playground Strategy
At the meeting of The Highland Council Members supported a starred item put forward by Caithness Members.   The Thurso and North West Caithness and the Wick and East Caithness Ward Councillors asked that the Council creates and implements a Council wide playground strategy that considers the needs and expectations of communities and supports the active play, well-being and social activity of children and their families.  
10/9/2021
£1.5m Further Investment In Visitor Management Approved By Highland CouncilThumbnail for article : £1.5m Further Investment In Visitor Management Approved By Highland Council
Given the importance of tourism to the Highland economy and the need for the tourism experience to be positive for visitors and communities, members have agreed to extend the Visitor Management Plan funding into the 2022 season by a one-off investment of £1.5m.   A one-off Visitor Management Plan investment of £2.4m agreed by the Council in March 2021 for this year's season has enabled a range of service improvements.  
9/9/2021
Spirit Of The Highlands - Photography And Filming Tenders AdvertisedThumbnail for article : Spirit Of The Highlands - Photography And Filming Tenders Advertised
On behalf of The Highland Council, High Life Highland has this week advertised a tender and invitation to quote seeking creative filming and photography input to the Inverness Castle - Spirit of the Highlands project.   The tender and invitation to quote will contribute to Spirit:Journeys, a natural and cultural heritage initiative that will deliver many benefits for local communities, helping to unlock economic potential and improve visitor experiences across the region.  
9/9/2021
Proposals for 5 priority school projects agreed at Council
Members at a meeting on 9 September 2021 of the Highland Council agreed the scope, budget, phasing and timescale for 5 priority school projects including Beauly Primary, Culloden Academy, Dunvegan Primary, Park Primary, and St Clements School.  It was also agreed that these projects are to be incorporated into the Council's current capital programme.  
3/9/2021
Family Music Day In Inverness Cancelled
A planned Family Music Day in Inverness has been postponed, High Life Highland has said.   Due to take place on September 11 in Bellfield Park, a decision was taken following careful monitoring of the evolving Covid-19 situation across the Highlands.  
3/9/2021
Financial Support for Artists and Craft MakersThumbnail for article : Financial Support for Artists and Craft Makers
Artists and craft makers across the Highlands, Moray and the Western Isles can apply for bursaries of up to £750 for their creative development.   The Visual Artist and Craft Makers Awards (VACMA) are funded by Creative Scotland in partnership with Inverness Museum and Art Gallery (IMAG) and can support artists at all stages of their career.  
Letter To Parents Regarding A Covid Case In Wick High School
A letter has been sent to parents and guardians of pupils in S1 and S3 at Wick High School on Friday 27th August 2021.   Dear Parent or Guardian, We have identified a possible case of COVID-19 in a pupil in your child's year group.  
27/8/2021
Council Welcomes Forward-thinking Report On Coastal Change For Golspie To CoulThumbnail for article : Council Welcomes Forward-thinking Report On Coastal Change For Golspie To Coul
The Highland Council has today (27 August 2021) welcomed Scottish Government's publication of a forward-thinking report on coastal change for the area in East Sutherland stretching from Golspie to Coul.  It provides a summary of the latest ‘Dynamic Coast' science and is intended to support key partners in developing and implementing a response, which could include resilience and adaptation measures.  

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