Highland Council : Wick Service Point
Monday to Friday 9.30am to 4.30pm
Anyone wishing to report an out of hours emergency in connection with roads, flooding or street lighting and environmental services should call 01349 886690 and for council housing, property and homelessness related emergencies the telephone number is 0845 700 2005.
During normal working hours of 9am to 5pm the telephone number for reporting any issues in relation to roads, flooding and street lighting is 01349 886601 while the telephone number for council house repairs is 01349 886602.
The Highland Council is reminding the public that although their offices and buildings remain closed to the public a full range of support and information is still available.
Access into all service point buildings continues to be currently restricted for people to complete birth registrations and other high priority registrations by appointment only, and following all current social distancing and hygiene guidance.
The public can still access help and advice from service point staff by telephone and webchat services.
Contact can be made on the following numbers Monday to Friday 0800 to 1700 unless otherwise stated:
COVID-19 Freephone Helpline - 0300 303 1362
Council house repairs, pest control, housing applications and rent enquiries - 01349 886602
Planning and Building Standards - 9am to 4pm Tuesday to Friday - 01349 886608. Monday - email eplanning@highland.gov.uk
Roads, flooding and street lighting - Emergency reports only - 01349 886601
Domestic and commercial waste issues - 01349 886603
Garden waste - 9am to 4pm Monday to Friday - 01349 886660
Make a payment by debit or credit card - 01349 886605
Elections helpline - 01349 886657
Entitlement (Blue Badge, travel and National Entitlement Cards) - 9am and 3pm Tuesday to Thursday - 01349 886604
Social Work Childrens Services - 01463 644460
Social Work Out of Hours Team - 5pm to 9am Monday to Friday - 08457 697284. Open all day on weekends and public holidays.
Help with claiming benefits, keeping up with bills and council tax - 0800 090 1004
Help available to reduce business rates – 01463 702894
Advice for Business - 01463 713889
Or by email for:
Licensing - licensing@highland.gov.uk
Landlord Registration - landlord.registration@highland.gov.uk
Elections helpline - election@highland.gov.uk
For electoral registration queries - ero@highland.gov.uk
Environmental Health – envhealth@highland.gov.uk
Telephone
01349 886606
Postal Address
Highland Council : Wick Service Point
Caithness House
Market Square
Wick
Caithness
KW1 4AB
Opening Hours
News for Highland Council : Wick Service Point
Continued funding welcomed for ‘Lifeline' Wick-Aberdeen air service
The Highland Council has today received confirmation from Scottish Government that it will continue to provide funding to the Wick-Aberdeen Public Service Obligation (PSO) into financial year 2025/26. The funding provided by Scottish Government in 2025/26 will be up to £1 million, as in previous years, and The Highland Council will continue with its own already agreed commitment of £300,000.Highland Council approves £2 million investment in environmental and community services
As agreed at The Highland Council's budget meeting on Thursday 6 March, more than £2 million has been approved for investment in environmental and community services throughout the Highlands including a community development fund, a community-focused operating model, Access Rangers and grass cutting maintenance. Councillor Bill Lobban, Convener of Highland Council, said: "These investments reinforce our commitment to working with communities to create a resilient, sustainable and nature-positive Highland.Young people across the Highlands are encouraged to register to vote
The Highland Council is taking part in the 2025 Welcome to Your Vote Week campaign run by the Electoral Commission which launches today (Monday 10 March). Every year the Electoral Commission asks schools, colleges, youth groups and universities to celebrate democracy by teaching democratic education with their students and young people.
£4.3M Budget investment to strengthen Education Even When Facing Budgetary Issues
A £4.3m investment for education was agreed in Highland Council's 2025/26 budget. This investment is a key indicator of change for Highland schools, its 31,000 pupils and their 2,000+ teachers and support staff that will further consolidate the Council's on-going path to improvement.Highland Council Agrees 7% Rise in Council Tax - One Of Lowest In Scotland
Highland council agreed a 7% increase in Council Tax, one of the lowest increases in Scotland, with 2% of this allocated to create capital investment fund for schools and roads as part of the Highland Investment Plan. Members agreed a budget which will see over £4.5 million of revenue investments for 2025 - 2026, over £17 million additional reserves investment for major developments and the creation of over 100 jobs across the Highlands.Highland Council proposes £14 million investment in bus expansion projects and renewable energy
As part of The Highland Council's proposed three-year Medium Term Financial Plan, £14 million has been allocated for expansion of bus company operations across the Highlands and shared investment in renewable energy opportunities. £6 million is proposed to be allocated for an ‘Investment in Community Transport’ programme to build on the success of the Council’s in-house bus service by expanding its services to benefit more communities across the Highlands.Highland Council Proposes 7 percent Rise in Council Tax But Some Cuts Will Be Made
Highland Council at its special meeting on 3 March 2025 will propose to raise council tax by 7%, with 5% for core service provision and 2% for investment in schools and roads through the Highland Investment Plan. The SNP led administration has a majority so the proposals are likely to be passed at the council meeting.Highland Council celebrates record-breaking School Leaver Destinations for 2023/2024
The Highland Council is delighted to announce a significant increase in positive destinations for school leavers in the academic year 2023/2024. An impressive 96.5% of Highland leavers have secured a positive destination, up 1.2% from last year.Trading Standards take action on illegal cigarettes
After receiving numerous complaints from businesses and the public, Highland Council Trading Standards has seized a significant quantity of illicit tobacco products from a retailer in the Highlands. This operation underlines the Council's commitment to protecting consumers and supporting legitimate businesses.
Council to consult on Private hire car driver knowledge testing
Members of The Highland Council's Licensing Committee have agreed that the Council will undertake a public consultation before deciding whether to introduce knowledge testing for private hire car (PHC) drivers in The Highland Council area. Under the Civic Government (Scotland) Act 1982 and the Air Weapons and Licensing (Scotland) Act 2015, Highland Council has long imposed knowledge testing requirements on applicants for a taxi driver’s licence.If you contact this Business, please let them know, you found them in the Caithness Business Index
