Digital presence vital for Inverness local business recovery

22nd January 2021

Photograph of Digital presence vital for Inverness local business recovery

Inverness Councillors on The Highland Council's City and Area Recovery Group today discussed the importance of local businesses having an online digital presence for customer access during the pandemic and post-lockdown recovery.



Good digital access via websites and social media was the common theme raised by two speakers from Business Gateway and the Highland Food and Drink Trail in presentations to Councillors.



Depute Provost and Leader of Inverness and Area, Cllr Graham Ross who Chairs the City and Area Recovery Group thanked speakers Danny Gallagher from Business Gateway Highland, for their Digital Inclusion delivery and Douglas Hardie, Bad Girl Bakery for the Highland Food and Drink Trail for their presentations, he said:



"It is encouraging to hear about the high level of interest and uptake for Business Gateway online digital training and advice and assistance. We know that people want to shop local, during the government coronavirus restrictions and they also want to support local business. Its vitally important that local businesses can be easily found to new customers seeking them online.



"Members are also very excited about the proposals for the Highland Food and Drink Trail in Inverness. This model has huge potential for the local food and drink sector which could potentially be rolled out across the Highlands. Again, we are hearing that the active social media presence of businesses will play a huge part in the food and drink trail. Businesses will be able to respond and promote menus accordingly as daily fresh produce is available to them.



"The Highland Food and Drink Trail is a very exciting prospect for the sector and its customers leading to the promotion of the City as an attractive place to visit and Council officers are actively working with Highlands and Islands Enterprise, the Council's Roads and Transport, Licensing and Planning services to help progress this project."



Councillors also received an update on the work of Inverness BID prior to Christmas covering their advertising campaigns - both with the Inverness Common Good Fund and HN Media Group and independently by the BID with Moray Firth Radio. Mike Smith, Inverness BID Manager thanked the Council on behalf of M&S for the Council's support in the closure of Hamilton Street before Christmas to enable safe customer access to collect orders from the store.



Members were also informed about the Council's implementation of the Scottish Government Spaces for People funding in the city. The project is a response to the public health crisis to give people space to move around towns and cities safely across the country. Further details on the Spaces for People Project will be reported to the City of Inverness Area Committee in due course.

Note

Caithness does not have Business Improvement District (BID)

Find out about BIDs HERE

PHOTO

Depute Provost and Leader of Inverness and Area, Cllr Graham Ross who Chairs the City and Area Recovery Group.

 

Related Businesses

 

Related Articles

Today : Local Authority

Secret HQ Move: Is Highland Council Chasing Savings or Just Shuffling the Deck?

A storm is brewing behind closed doors at Glenurquhart Road.  Recent private discussions have revealed plans for Highland Council to potentially abandon its historic headquarters and relocate to Great Glen House, the current £13 million base of NatureScot.  

Yesterday : Local Authority

Committee to consider 1 April 2027 start date for Short-Term Let Control Areas

Members of The Highland Council’s Economy and Infrastructure Committee will be asked to agree that Short Term Let Control Areas (STLCAs) for Inverness City and Highland Rural come into effect from 1 April 2027.   The recommendation to the Committee follows the decision by Scottish Government Ministers on 26 October 2026 to approve designation of the STLCAs, which are an important tool to manage future loss of housing stock, support sustainable communities and balance housing needs with the visitor economy.  Chair of the Council’s Economy and Infrastructure Committee, Cllr Ken Gowans, said: “Following Scottish Government approval, the Council can now move forward with implementing these STLCAs, which will help us strike a better balance between supporting tourism growth and protecting much-needed housing for local people.  

Today : Local Authority

Key decisions made to improve Highland Bereavement Services

Members of the Communities and Place Committee have made key decisions that will improve affordability and choice within Highland bereavement services at Inverness Crematorium; and introduce stronger governance and transparency for charitable funding applications through the crematorium metal recycling scheme.   Members also approved the adoption of a standardised burial management plan across Highland which will ensure compliance with new national burial management legislation.  

Today : Local Authority

Council-owned D&E Coaches delivers £700k profit while supporting Highland transport

D&E Coaches has recorded a £700,000 profit after tax in its first full year under Highland Council ownership.   The Council purchased the coach and bus operator in March 2025 to support the ongoing provision of sustainable and reliable transport services across the Highlands.  

Today : Local Authority

Abandoned Vehicles Policy approved by Highland Councillors

Members of The Highland Council’s Communities and Place Committee have approved a new Policy on Abandoned Vehicles that will provide a framework for investigating, assessing and enforcement against abandoned vehicles across the region.   Chair of Communities and Place, Cllr Graham MacKenzie said: “I welcome this new policy which will help to make a difference in communities where the nuisance of abandoned vehicles arises.  

Today : Local Authority

Funding success builds on Highland Council’s commitment to warmer, energy efficient homes

Climate Change Committee Members have welcomed news that The Highland Council has successfully secured external funding in the region of £5.4 million for 2026/27.  This grant funding will support retrofit and decarbonisation programmes for eligible owner occupier, private rented and Council owned houses across the Highlands.  

Today : Local Authority

Council to commission independent review of licensing

Members of The Highland Council have today approved the commissioning of an independent external review of the Council’s licensing arrangements following a Council motion approved on 17 September 2026.   The review will consider governance, decision-making processes and opportunities for improvement.  

Yesterday : Local Authority

Additional school in-service days agreed - Helping teachers prepare for major curriculum changes

Local councils will be able to request up to two extra in-service days this academic year, so that teachers can prepare for the most significant curriculum changes in more than a decade.   The Scottish Negotiating Committee for Teachers (SNCT) which brings together the Scottish Government, local authority body COSLA, and teaching unions has agreed up to two additional in-service days, which will form part of multi-year support for implementation of the updated curriculum.  

Yesterday : Local Authority

The Payday Heist: Why Your Payroll System Might Be a Fraudster’s Easiest Target

Imagine a dedicated employee logs into their bank account on payday, only to find it completely empty.  When they contact HR, the records show their salary was successfully processed but sent to an entirely different bank account.  

Yesterday : Local Authority

Paper Targets vs. Human Crises: The Reality of the Highland Housing Strategy

The Highland Council’s newly unveiled Strategic Housing Investment Plan (SHIP) 2027–2032 paints a glossy, optimistic picture of the region's future.   It promises a steady pipeline of 700 affordable homes a year, framed alongside a booming £10–£16 billion "Growth Deal" linked to green freeports and renewable energy expansion.