Internal Audit Reports Demonstrating Diligent Work Within The Council Praised By Audit And Scrutiny Members

24th September 2021

Members of the Audit and Scrutiny Committee (which took place yesterday, Thursday 23 September) were presented with a report outlining the areas of work which have been undertaken by Highland Council's Internal Audit section since the Committee’s previous meeting during June 2021.

Of the five audit reports considered, three were given the audit opinions of significant assurance or full assurance.

Internal Audit of Fleet Management Arrangements

Within the Communities & Place Directorate, the Council’s Fleet Management Arrangements were examined. These included ensuring the Council complies with the requirements of its Goods Vehicles Operator Licence for its fleet of 224 Large Goods Vehicles, and in particular the provision of policies covering the Council's vehicle operator centres, vehicle maintenance and driver behaviour. The audit concluded that there are thorough procedures in place to support compliance with the Council’s obligations in respect of the Operator’s licence and the gave the opinion of significant assurance.

Internal Audit of Financial Management and Reporting

Alongside this, the audit of Financial Management and Reporting (which sits within the remit of the Resources and Finance Service) was also determined to have achieved significant assurance.

This particular audit assessed the effectiveness of the Council’s financial management and reporting arrangements. The audit objectives were to ensure that:

budget monitoring is effective in terms of its quality, accuracy and completeness; and
savings monitoring is effective in terms of its quality, accuracy and completeness.
The review considered the budget and savings monitoring arrangements for the Council’s 2020/21 Revenue Budget and compared the Council’s committee reporting with other Scottish local authorities.

It was concluded that the Council has effective arrangements for the management and reporting of its revenue budget and it was acknowledged that the Council will need to use such arrangements effectively to deliver the savings proposals outlined in the Health and Prosperity Strategy for 2021/22.



Internal Audit of Council Tax and Non-Domestic Rates discounts and exemptions

Finally, the work undertaken by Internal Audit on Council Tax and Non-Domestic Rates discounts and exemptions concluded by stating that this area of work had achieved full assurance.

There are a number of Council Tax (CT) and Non Domestic Rates (NDR) discounts and exemptions available to individuals, properties and businesses. Responsibility for administering them sits with the Operations Team for Council Tax and with the Non-Domestic Rates Team for NDR.

The audit examined the key controls in place around the processing of Council Tax and NDR discounts and exemptions to ensure that appropriate checks are carried out in order to confirm eligibility. It also undertook to ensure that discounts and exemptions are regularly reviewed in order to ensure ongoing eligibility.

The outcome of the audit found well established systems and processes in place which ensure that CT and NDR discounts and exemptions are appropriately awarded, and eligibility is checked on an ongoing basis. It also reported that systems have continued to work well despite the additional pressures faced as a result of COVID-19.

All of the changes to Council Tax discounts and exemptions introduced by the Scottish Government as a result of COVID-19 had been identified by Highland Council and implemented accordingly. Additional measures were also taken such as delayed annual NDR billing for 2020/21 and the recovery of CT arrears was paused until July 2020.

Councillor Graham MacKenzie, Chair of the Audit and Scrutiny Committee, said: "I am heartened to see the positive outcomes reported for the majority of the Internal Audit reviews undertaken over the last quarter. A particular highlight is the outcome of the Council Tax and Non-Domestic Rates discounts and exemptions analysis which achieved full assurance. My colleagues and I on the Committee are well aware of the hard work required in order achieve such a status and it is testament to the diligent work being undertaken in this area of the organisation."

Full Assurance is defined as having a sound system of control designed to achieve the system objectives and the controls are being consistently applied.

Substantial Assurance highlights that while there is a generally a sound system, there are minor areas of weakness which put some of the system objectives at risk, and/or there is evidence that the level

 

Related Businesses

 

Related Articles

Today : Local Authority

Highland Council's Offices: Go Digital, Bring in Mobile Offices and Save Money?

The banks have closed branches across the Highlands and customers have adapted.  With Highland Council facing serious financial pressures, is it time to rethink permanent offices and take council services directly to the people who need them? There was a time when going to the bank meant visiting a branch.  

12/10/2026 : Local Authority

 
The Highland Council is ready for winter - are you?

Highland Council is urging community groups to ‘apply now’ for its Winter Resilience Programme if they want grit bins in their local communities.   The Highland Council’s winter service starts on Wednesday 14 October and the Council is ready to treat - according to its policy - the 6,787km of roads for which it has responsibility.  

10/10/2026 : Local Authority

France's Schools Are in Revolt. Is Scotland Any Better?

Class sizes, teacher shortages, school buildings and the pressure on teachers reveal a more complicated picture than politicians' headline figures suggest.   Protests over the state of schools in France have raised questions that parents in Scotland might recognise.  

6/10/2026 : Local Authority

When Tourists Take the Homes: Is Europe Losing Its Housing to Tourism?

Tens of thousands of people have been protesting across Spain over the country's housing crisis, with rapidly rising rents and the growing influence of tourism among their biggest concerns.   The protests came after the Spanish parliament rejected government measures intended to strengthen tenant protection and restrict some forms of short-term rental accommodation.  

5/10/2026 : Local Authority

Still time to return Latheron, Lybster and Clyth Community Council election ballots

Anyone eligible to vote in the contested Latheron, Lybster and Clyth Community Council election is reminded that their postal ballot papers need to be completed and returned in the pre-paid envelope provided by 12 noon on Thursday, 8 October 2026.   Candidates standing were invited to submit a statement to support their candidacy and these statements are provided in the envelopes mailed out along with the ballot papers to all eligible voters.  

2/10/2026 : Local Authority

 
Julie Calder wins easily for Lib Dems in East Caithnes bi-election

Dave BUCHANAN Independent 714 Julie CALDER Scottish Liberal Democrats Elected Stage 1 1,522 Charlotte GIBSON Scottish Conservative and Unionist 79 John GLEN Scottish National Party (SNP) 424 Iain RICHMOND Reform UK 283# No further preference 0 Remainder not transferred 0 Total 3,022.  

2/10/2026 : Local Authority

 
Highland Council proceeds to procurement for a new electric Corran Ferry

The Highland Council has reached another significant milestone in the delivery of a replacement Corran Ferry, with the procurement for a new electric vessel.   Funded through a £58 million investment from the Inverness and Highland City-Region Deal, including £28 million from the Scottish Government for the new electric vessel, £20 million from the UK Government and £10 million from The Highland Council towards landside infrastructure, the project will deliver a modern replacement ferry service for one of Scotland's busiest single-vessel crossings.  

2/10/2026 : Local Authority

 
Wick and Thurso Jobs secured and bus services strengthened through D&E Coaches acquisition

Highland Council-owned D&E Coaches has confirmed the acquisition of Stagecoach’s Thurso and Wick bus operation securing local jobs.  This will protect vital services and strengthening public transport provision across the Highlands.  

30/9/2026 : Local Authority

Reforming Scotland’s Councils: Should We Test One Region Before Reorganising Them All?

Scotland is considering one of the biggest changes to local government for a generation.  The Scottish Government has proposed replacing the existing 32 councils with between six and ten regional authorities, alongside somewhere between 120 and 160 community authorities.  

30/9/2026 : Local Authority

Scottish Cities Alliance Investment Conference to showcase Highland opportunities

Inverness will welcome government representatives, investors, business leaders and economic development partners later this week as it hosts the Scottish Cities Alliance Autumn Investor Event.  A two-day programme designed to showcase investment opportunities across Inverness, the Highlands and Scotland's city regions.