Highland Council encourages people to claim benefits they're entitled to

29th September 2017

Highland Council is supporting the Scottish Government's campaign to raise awareness of how people can find out if they are eligible for benefits and to apply for them.

A week-long series of radio and press adverts are running to highlight the range of support available from social security, such as the Sure Start Maternity Grant, Carers Allowance and the Funeral Expenses Payment.

It is estimated that more than 500,000 cases of individuals or families in Scotland may not be claiming benefits they are entitled to.

Highland Council Leader Cllr Margaret Davidson who is Chair of the Council's Poverty and Inequalities Working Group says the social security system exists to help those in need and on low incomes and when their personal circumstances change, and that people should not be worried about claiming what they are entitled to. One of the key messages of the benefits campaign is that ‘It’s yours claim it.’

Cllr Davidson said:"Claiming the benefits that people are entitled to will help maximise family incomes and can reduce poverty levels. For example, around a third of pensioners are entitled to Pension Credit but do not claim it. We want to help people to know what financial support is available that could make a difference to their lives.

"We also know that personal circumstances can change very quickly - whether it’s losing a job, a family bereavement, becoming a carer for a family member, or having a child. But often we don’t realise that changes in our lives can mean we are entitled to additional support and that there is a range of benefits all of us are entitled to know about.

“Many of us will need that financial support at some point in our lives, whether we’re in work or not. So we all have stake in ensuring everyone is looked after properly and the social security system exists to help and support those who need it, when they need it."

The Scottish Government is working with the Citizens Advice service in Scotland, who is providing a dedicated web page with all available information on benefits and tax credits, eligibility and how to access them at:

• http://www.citizensadvice.org.uk/scotland/benefits

...as well as a freephone benefits helpline (0800 085 7145).

The campaign features Colette, who is registered blind and also cares for her son. She says there are several benefits available that people don’t realise they can receive, and urges people to contact Citizens Advice or their local council.

Colette said: “This support gives you the independent living that everybody is entitled to in the first place. For example, it can help you get the equipment you need that makes your life easier."

It is estimated that in 2014/15, for tax credits and the main income-related benefits, there could more over 500,000 cases of individuals and families not claiming the benefits they were entitled to.

The Scottish Government is taking over responsibility for 11 benefits under new devolved powers. It is creating a new social security agency, with its headquarters in Dundee and local offices throughout Scotland.

 

Related Businesses

 

Related Articles

Yesterday : Local Authority

Highland's £2.1 Billion Promise - Big Plans Meet a Very Different Financial Reality

£2.1 billion is a difficult number for most people to comprehend.   It is so large that it can make almost any announcement sound impressive.  

4/9/2026 : Local Authority

 
Eilidh Primrose is the New Highland Youth Convener

The Highlands has a new young people’s champion after confirmation that Eilidh Primrose has taken up the role of Highland Youth Convener for 2026-27.   Twenty-two-year-old Eilidh, who lives in Inverness, is the 18th person appointed to the position and has taken over from Leah McBain.  

1/9/2026 : Local Authority

What Changes in Highland Today? New Rules for Private Hire Drivers and a Fresh Garden Waste Year

For most people in Highland, 1 September is simply the start of another month.  But today also marks the beginning of two changes introduced by Highland Council which will affect different groups of residents.  

2/9/2026 : Local Authority

 
Candidates for Highland Council Ward 3 Wick and East Caithness By-Election confirmed

Following today’s deadline for nominations, The Highland Council can confirm the details of the 5 candidates that are standing in the Ward 3 Wick and East Caithness by-election.  There are 5 candidaes.  

31/8/2026 : Local Authority

Head Teacher at Thurso High School, outlined measures that have helped improve educational outcomes

Highland Council’s strategy to raise attainment in the region is making good progress, with encouraging early data emerging from this year's examination results.   Last week councillors on the education committee noted the work undertaken in Highland Council's Education and Learning Improvement Plan (ELIP) and the associated Raising Attainment and Achievement Strategy (RAAS).  

28/8/2026 : Local Authority

Council Funded Advice services assist 25,000 customers and exceed £30.3 million in financial gains

Almost 25,000 customers were assisted by the Council’s Welfare Support Team and Citizens Advice during 2025/26 for support with welfare, debt and housing issues.   As a result, financial gains for clients exceeded £30.3 million, representing a £18.84 return for every £1 allocated to these services by the Council.  

28/8/2026 : Local Authority

 
Do We Need a New Kind of Cemetery? Could Highland's Greenspaces Help Make Funerals More Affordable?

There may be no more appropriate time to ask Highland Council whether we need to rethink the way we remember those who have died.   The Council has just launched a six-week consultation on its draft Greenspace Biodiversity Management Strategy 2026-2030.  

26/8/2026 : Local Authority

The Triple Squeeze: Energy, Mortgages and Council Tax — How Much More Can Households Take?

There is a point at which individual increases in household costs stop being individual problems and become something much bigger.   A £100 increase in the annual energy bill may be manageable.  

24/8/2026 : Local Authority

Thurso Schools: Public Meeting and Statutory Consultation – Key Dates

Highland Council has now formally launched its statutory consultation on proposals to replace Thurso High School and reorganise primary school provision in the town.   The consultation concerns the proposed relocation of Thurso High School, Pennyland Primary School and Miller Academy Primary School to a new education campus based around the existing Thurso High School site and the proposed Community Point of Delivery.  

21/8/2026 : Local Authority

Public consultation to help shape future policy protecting Highland's dark skies

Councillors have approved the launch of a public consultation on draft guidance aimed at reducing light pollution across the Highlands, supporting environmental protection, public wellbeing and the area's internationally recognised dark skies.   Members of the Economy and Infrastructure Committee yesterday (Thursday 20 August) agreed to publish the draft Reducing Light Pollution: Good Practice Guidance for consultation, once minor clarifications are included, giving residents, communities, businesses and developers the opportunity to help shape future policy.