Caithness Map :: Links to Site Map Great value Unlimited Broadband from an award winning provider  

 

Highland Universal Credit claimants urged to act ahead of annual rent increase

25th March 2019

Photograph of Highland Universal Credit claimants urged to act ahead of annual rent increase

Highland tenants claiming Universal Credit are being urged to log on and update their UC claim this April 1st to ensure their entitlement covers their annual rent increase for the year ahead. Those who fail to do so will face a shortfall in their housing entitlement, putting them at risk of arrears.

Seven affordable housing providers across the region have made the call as increasing numbers of tenants transition to the new benefits system, which requires claimants to manage their entitlement directly with the Department of Work and Pensions via an online system.

This marks a significant departure from the old ‘housing benefit' system, where rent was paid directly to the landlord, allowing any changes to be communicated on the tenants' behalf.

The seven Registered Social Landlords include the Highland Council, Albyn Housing Society and Cairn, Lochaber, Lochalsh and Skye, Hanover and Pentland Housing Associations.

The Leader of The Highland Council, Cllr Margaret Davidson said: "Universal Credit is now rolling out across the Highland region at pace, and this has required both housing providers and customers to adopt a very different approach to managing rent.

"We understand that the system can be complex, which is why we have trained our staff to support customers with any questions or concerns they may have about the system. This latest piece of advice comes as annual rent increases come into force on April 1st, which will need to be reflected in claimants’ entitlement to ensure their rent is covered."

Speaking on behalf of the RSL’s, Jennifer Soley, Customer Services Manager at Albyn Housing Society, said: “We’re here to help, so if any tenant would like advice and assistance on managing their journal, then please get in touch with your landlord."

Before logging in to update their journal on the 1st April all Universal Credit claimants will need to know the following;

• The amount of rent for their home

• The amount of any service charges and frequency of payment

• The frequency of their rent charge - weekly/fortnightly etc.

• The number of people named on the tenancy agreement

• The number of rent free weeks.

Anyone unsure of any of these details or have service charges included in their rent should contact their Housing Officer to find out the correct information before they update their on-line Universal Credit journal.

For more information about Universal Credit, visit: https://www.gov.uk/universal-credit

Each of the housing providers can be reached at:

Highland Council: 01349 886602

Albyn Housing Society: 0300 323 0990 (North) or 0300 323 0991 (South)

Cairn Housing Association: 0800 990 3405

Lochaber Housing Association: 01397 702530

Lochalsh and Skye Housing Association: 01478 612035

Hanover Housing Association: 01343 548585

Pentland Housing Association: 01847 892507

 

Related Businesses

 

Related Articles

17/9/2019
Trading Standards in Scotland act to drive consumer complaints about motor cars off the number 1 spotThumbnail for article : Trading Standards in Scotland act to drive consumer complaints about motor cars off the number 1 spot
Consumer complaints about second-hand cars have topped the complaints "league table" in Scotland for many years.   Common problems include mechanical issues, misdescribed cars and history.  
6/9/2019
New Polling Scheme approved
Changes to a number of Polling Districts and Polling Places in the Highlands were agreed yesterday (Thursday 5 September 2019) at the meeting of The Highland Council.   Members approved a new Scheme of Polling Districts and Polling Places that will be in place for the next four years.  
6/9/2019
Senior appointments approved to Highland Council executive leadership teamThumbnail for article : Senior appointments approved to Highland Council executive leadership team
As part of The Highland Council's Redesign, the Council has announced two further appointments to new posts of Executive Chief Officer (ECO).   Stuart Black, Director of Development and Infrastructure, will take up the post of ECO for Transformation and Economy at the end of the month.  
31/8/2019
Golf club opening marks significant investment in HighlandThumbnail for article : Golf club opening marks significant investment in Highland
Kings Golf Club Inverness, (formerly known as Torvean Golf Club), has officially opened a new course and clubhouse on the north side of the A82 trunk road, on the outskirts of Inverness, marking the completion of a £12.35M investment as part of the Inverness West Link Road project.   The official opening ceremony took place today, Friday 30th August 2019, with special guest Bernard Gallagher, former three times Ryder Cup Captain and the Provost of Inverness Helen Carmichael.  
28/8/2019
Apply now for Community Transport grantsThumbnail for article : Apply now for Community Transport grants
The Highland Council is now inviting applications for Community Transport grant funding, to cover the three-year period from April 2020 - March 2023.   The Council encourages both current grant recipients and new applicants to submit applications.  
28/8/2019
Council's Capital Investment in CaithnessThumbnail for article : Council's Capital Investment in Caithness
During the Caithness Committee on Tuesday 27 August 2019 Members had the opportunity to review progress of the capital programme for the area and scrutinise the amount of money spent to date.   The current year's capital investment allocation for projects in the Caithness area is £4,210,000.  
22/8/2019
Members agree top priority for New Schools Investment Programme
Members have, at a special council meeting today, agreed a top priority for the Scottish Government New Schools Investment Programme bid.   Members agreed that the proposed Tain 3-18 Campus project is nominated as The Highland Council's priority for consideration by the Scottish Government for inclusion in the initial phase of the New Schools Investment Programme with a delivery timescale by the end of 2021.  
22/8/2019
Householders warned to be aware of bogus workmen
At this time of year many householders are thinking of their gardens, keeping them tidy or seeing to those jobs that need done before the weather turns.   This is also the same time of year for criminals to take advantage of this and prey on the unsuspecting.  
22/8/2019
Chromebook rollout prepares pupils for new era of digital learningThumbnail for article : Chromebook rollout prepares pupils for new era of digital learning
The Council has successfully distributed more than 20,000 Chromebook devices to all its schools to support learners to acquire key technology and life skills in facilitating a digitally enabled generation.   Based on the ICT in Learning Strategic Action Plan 2015, The Highland Council started the Chromebook Project in November 2017 where every pupil in P6-S6 will be allocated a Chromebook for their use in school and at home for educational purposes and P1-P5 pupils will have access to Chromebooks at school on a 1:5 ratio.  
22/8/2019
Highland Placement Programme improves children's lives immeasurably
Considerable effort has been focussed on returning young people to Highland.   Since the Councils enhanced Placement Programme began in June 2018, 34 young people have returned to Highland or circumvented OOA (Out of Authority) avoiding costs of over £5M as compared with these young people remaining out of area for a year.  

[Printer Friendly Version]