A Connected Highland - Council Agrees 22 strategic improvement priorities
7th March 2019
Council has agreed 22 strategic improvement priorities and a Highland Improving Performance Programme for the Council which aims to make the connections across services and communities and drive the improvement.
The proposed strategic improvement priorities are identified from the Council's knowledge of where performance needs to improve and where the Council has already set ambition for improvement. Feedback from staff, communities and members, performance data, and learning from major change and redesign projects has helped to identify where change and improvement is needed.
The improvement priorities align with the Council's Programme and partnership outcomes. A set of improvement targets will be developed for Council in May 2019 and thereafter monitored through new governance processes.
Chief Executive Donna Manson said: "To deliver the Council's ambition, the Council will need to be far more connected and create new corporate ways of working together, being open to challenge and finding more imaginative solutions for local services.
"We need to adopt a systematic and structured approach to self-evaluation that enables critical reflection and is supported by performance evidence from a range of sources. We will aim to build reliable data on which we can draw, covering quality, cost and efficiency and provided in a way that is timely and enables meaningful comparisons across local areas, with other local authorities and with national/international standards.
"We also need to be able to draw on feedback from service users, professional opinion and peer review in order to shape sustainable, efficient and high-performing services."
She added: “Leadership and management development is fundamental, but all staff and members have a role to play in performance improvement."
Leader of the Council Margaret Davidson welcomed the report. She said: “Striving for an ambitious and high-performing Council will impact positively on Highland communities. Our Programme aims to make the Highlands a stronger, healthier and more resilient region in which people choose to live, work, do business and visit. Investing in improvement across the Council will help us achieve and maintain our ambitions for Highland."
The report can be found here https://www.highland.gov.uk/meetings/meeting/4093/highland_council
Road users are advised that on Saturday 22 June 2019 part of the C1112 Glen Affric Road will be temporarily closed to vehicles from 11am to 5pm during the Highland Cross 2019 event. The area affected is between the road's junction with the C1110 Cannich - Fasnakle - Kerrow Wood Road and its end at the north side of the road bridge over the Abhainn Gleann nam Fiadh.
People working in Highland trades businesses are being urged by The Highland Council to attend a supplier briefing roadshow event near them coming soon across the region if they wish to tender for future Council contracts. The Council has created a new Trades Services Framework for repair, maintenance and minor works to maintain and improve the Council estate and to help deliver the Council's property maintenance programme for domestic and non-domestic properties.
Steve Walsh OBE has been appointed as the Chief Executive designate for High Life Highland, it was announced today by Donald McLachlan, the Chair of the charity's Board. Mr Walsh will take up post in early September 2019, following the retirement of current Chief Executive, Ian Murray.
Highland Council Trading Standards have been made aware that cold call telephone scammers have recently changed tactics and are now targeting individual bank customers to gain access to bank accounts and clear bank accounts of cash. The so-called "authorised push payment scam" involves a fraudster impersonating a bank representative and phoning an unsuspecting potential victim by telephone.
The Highland Council is asking communities and other stakeholders for their thoughts and opinion on a draft strategy to improve the town centres of Brora, Dornoch, Golspie, Thurso and Wick. The draft Caithness and Sutherland Town Centre Strategy presents several potential actions for each of the town centres.
Highland schools and Police call on people to share information on suspected anti-social, alcohol and drug activity. Highland Council secondary schools in the Mid Highland area and Police Scotland are writing to parents and carers urging them to share any concerns or information related to possible anti-social behaviour, alcohol and drug activity in their areas.
William Gilfillan, Director of Community Services will be leaving the Council on Friday, 7th June 2019. William joined Highland Council from Fife Council in 2000 to lead the New Community School development in Alness Academy.
Highland Council is to seek the views of local communities on a proposal to establish a Gaelic Medium catchment area for Mount Pleasant Primary School. The change is being proposed in line with Statutory Guidance on Gaelic Medium Education.
Re- opening on the horizon for Caithness. Highland Council's Care Learning and Housing Committee today agreed a package of revenue and capital funding which is a major milestone towards the re-opening of Caithness Horizons, Thurso.
The Highland Council's new Education Transformation programme is taking shape with various initiatives put in place to deliver better educational outcomes for young people, as detailed in a presentation to the Care, Learning and Housing Committee today (29 May 2019). The Education Transformation programme has the dual purpose of improving outcomes for all children and young people whilst ensuring that resources are used wisely and efficiently.
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