Hi-Scot Credit Union - Ready For Coronavirus
17th March 2020
COVID-19 (coronavirus) information.
We're here to help
We're here to support you in a number of different ways. Here's some useful information to help keep you on track.
Easy ways to manage your money
Our Online Banking services are simple to use, secure and available 24/7 - if you haven't already signed up, you can register at www.hi-scot.com/register
Getting in touch
If you want to talk to us about your HI-Scot account you can call us Monday through Friday from 09:30 -12:30 and 13:30 - 16:30 on 01851 701865. Please remember, if you have any concerns about your HI-Scot account we’re here to help so call us now.
Alternatively you can email us on email@example.com and we will get straight back to you. Our Stornoway office is currently open as usual. We always put the safety of our staff and members at the forefront of what we do. Our customer service area is disinfected regularly throughout the day and our staff have access to
Hand sanitiser, gloves and warm water and soap.
We would encourage our members to use the telephone or Online Banking service to contact us where possible to keep foot traffic through our office to a minimum.
If you do have to attend the office we ask you to respect the personal space of others.
Please be aware that criminals are using the publicity around COVID-19 as a chance to pose as a genuine organisation, including banks, police officers, government, the World Health Organisation or other health service providers.
HI-Scot, the police or any other government body will never ask any customer to divulge any security information, including Online Banking credentials.
Customers will never be asked to move money into a safe account for protection and if there has been any unusual activity on your account please report this as soon as possible.
For further information on protecting yourself online visit the Take 5 to stop fraud website at https://takefive-stopfraud.org.uk
Keeping you in the loop
We constantly plan for unexpected events, so we can make sure our members can manage their money smoothly. We’re closely monitoring the current situation and will continue to keep you updated.
The Banking Protocol is a rapid response scheme that will enable credit union staff to alert police when they suspect a customer is being scammed. Police will attend the branch within the timeframe of an emergency response, enabling them to provide an effective customer intervention, secure evidence to enable them to investigate the potential scam and sometimes catch fraudsters in the act.
The history of credit unions in USA has been one of growth over many years. The public in many states seem to have moved in greater numbers and saved even more with their local credit union.
World Council of Credit Unions is excited to launch a new monthly podcast that will provide the international credit union community with an in-depth look at some of the interesting and important stories it has to tell, particularly in the areas of international advocacy, international projects, education and networking, and digital transformation. The Global Credit Union Podcast will also be telling stories about the work credit unions across the world are doing on behalf of their members.
The latest quarterly report by the Bank of England shows UK Credit Unions continue to increase in strength. The report published on 30 April 2021 showed - Adult membership of credit unions increased in 2020 Q4 after decreasing in 2020 Q3.
This new project aims to share research and resources with credit unions in the UK and Ireland. Filene Research Institute announced an exclusive partnership with the Dublin, Ireland-based CMutual to expand research and resources available to credit unions in the United Kingdom and Ireland.
A new £15 million fund has been announced to support affordable lending services. It will support Credit Unions and Community Development Financial Institutions (CDFIs) which offer financial help to those who have poor credit and are often turned away from high street banks.
International Credit Union (ICU) Day celebrates the spirit of the global credit union movement. The day is recognized to reflect upon the credit union movement's history, promote its achievements, recognize hard work and share member experiences.
If your business would like to support employees in building a regular saving habit, call HI-Scot Credit Union..
2020 has not been the easiest of years and, for many people, saving has been the last thing on their minds - but there's never been a more prudent time to think about putting money aside for a rainy day. Or a global pandemic.
A Hi-Scot credit union loan is now easier than ever to arrange for members. Cars are a popular reason to borrow but loans can be arranged for a wide range of things.