Hi-Scot Credit Union - Ready For Coronavirus
17th March 2020
COVID-19 (coronavirus) information.
We're here to help
We're here to support you in a number of different ways. Here's some useful information to help keep you on track.
Easy ways to manage your money
Our Online Banking services are simple to use, secure and available 24/7 - if you haven't already signed up, you can register at www.hi-scot.com/register
Getting in touch
If you want to talk to us about your HI-Scot account you can call us Monday through Friday from 09:30 -12:30 and 13:30 - 16:30 on 01851 701865. Please remember, if you have any concerns about your HI-Scot account we’re here to help so call us now.
Alternatively you can email us on email@example.com and we will get straight back to you. Our Stornoway office is currently open as usual. We always put the safety of our staff and members at the forefront of what we do. Our customer service area is disinfected regularly throughout the day and our staff have access to
Hand sanitiser, gloves and warm water and soap.
We would encourage our members to use the telephone or Online Banking service to contact us where possible to keep foot traffic through our office to a minimum.
If you do have to attend the office we ask you to respect the personal space of others.
Please be aware that criminals are using the publicity around COVID-19 as a chance to pose as a genuine organisation, including banks, police officers, government, the World Health Organisation or other health service providers.
HI-Scot, the police or any other government body will never ask any customer to divulge any security information, including Online Banking credentials.
Customers will never be asked to move money into a safe account for protection and if there has been any unusual activity on your account please report this as soon as possible.
For further information on protecting yourself online visit the Take 5 to stop fraud website at https://takefive-stopfraud.org.uk
Keeping you in the loop
We constantly plan for unexpected events, so we can make sure our members can manage their money smoothly. We’re closely monitoring the current situation and will continue to keep you updated.
"As we enter our fourteenth year of business, we'll be spreading the word about the benefits of saving with the credit union," said HI-Scot's General Manager, David Mackay. "HI-Scot is member led and member run and we offer a range of services." HI-Scot is well established in the Western Isles, where the credit union is based.
In 2020, HI-Scot credit union's focus is on making saving and borrowing easier for our members, particularly through the use of payroll deduction with businesses across the Highlands and Islands. Thousands of employees already have access to payroll deduction with HI-Scot, something the credit union wants to build on in the coming year, promoting the service to employees who work with existing partners and showing other businesses the benefits of offering payroll deduction to their staff.
HI-Scot, the credit union for the Highlands and Islands, has vowed to make 2020 the year when saving and borrowing are even more accessible. With a focus on payroll deduction, allowing people to save directly from their pay packet every month via their employer, the credit union offers a viable alternative to high street banking in 2020.
As 2019 draws to an end, the staff and volunteers at HI-Scot credit union are reflecting on a successful year for the organisation. "We are pleased to report that 2019 was another twelve months of growth for HI-Scot," said Margaret Ann MacLeod, Chair of the Board of Directors, "This is good news not only for the credit union, but for our members and the communities we serve across the Highlands and Islands." At the recent HI-Scot AGM, the members attending approved a 0.5% dividend.
Christmas came early across the Highlands and Islands for members of HI-Scot credit union. Canny savers received their Christmas savings in November, leaving plenty of time to get their Christmas shopping done.
The number thirteen might be unlucky for some, but not HI-Scot credit union who are celebrating thirteen years of serving their members across the Highlands and Islands of Scotland. From humble beginnings as an idea conceived by hard-working volunteers determined to bring an ethical, community-minded option for saving and borrowing to the islands, Western Isles credit union (HI-Scot's original incarnation) opened its doors in 2006.
Employers can help their staff to save very easily by offering payroll deductions each month with a credit union. Credit unions are financial co-operatives owned and controlled by their members.
In October HI-Scot, the credit union for the Highlands and Islands, will take part in a worldwide celebration of credit unions. Thursday 17th October is International Credit Union Day 2019, a day which highlights the history and achievements of the movement, as well as raising the profile of the work of credit unions in local communities, reflected in this year's theme: 'Local Service, Global Reach.' "HI-Scot has been working across the Highlands and Islands for thirteen years and, in 2019, we have over three thousand members," said HI-Scot General Manager, David Mackay, "In that time we have approved over four thousand loans.
HI-Scot has been in existence since 2006, though up until 2010 was under the name of Western Isles Credit Union. The name was changed to HI-Scot to reflect that fact that we'd moved to a position of serving all of the Highlands & Islands, and indeed anyone who lives or works in this area can apply to join us.
Hi-Scot Credit Union has its Annual General Meeting on Wednesday 12th December 2018 at 4.00pm. The office of the credit union is based in Stornoway and due to the geography of Highland and Islands has moved more and more online.