Establishing A Shadow Great British Railways

5th September 2024

The UK Government will begin delivering improvements for rail passengers and freight users straight away.

On 3 September 2024 The minister for transport Rt Hon Louise Haigh MP announced that she will be instructing the CEO of Network Rail, the Director General for Rail Services in the Department for Transport, and the CEO of DfT OLR Holdings Ltd (DOHL) to establish a Shadow Great British Railways.

As the main organisations responsible for the operational railway, they will be working in closer collaboration, bringing together track and train to deliver for passengers and freight users, ahead of legislation to create Great British Railways (GBR) as an arm's length body.

Our manifesto committed to putting passengers at the heart of the service by reforming the railways and bringing them into public ownership. Great British Railways will be created to deliver a unified system that focuses on reliable, affordable, high-quality, and efficient services; along with ensuring safety and accessibility.

GBR will put passengers back at the heart of the railways and introduce new measures to protect their interests. This will include paving the way for a powerful new passenger watchdog, the Passenger Standards Authority, to independently monitor standards and champion improvement in service performance against a range of measures. Great British Railways will reform the ticketing system, to make it simpler for passengers, drive innovation across the network, replace the current myriad of ticket types and maximise passenger growth.

There will be a statutory duty on GBR to promote the use of rail freight, alongside an overall growth target set by the Secretary of State. The government will include safeguards to ensure that freight operators continue to receive fair access to the network. Open access operators have a proven track record in driving competition and better passenger outcomes, and where there is a case that open access operators can add value and capacity to the network, they will be able to.

While primary legislation is required to initiate the change to public ownership and establish GBR, this government will begin delivering improvements for passengers and freight users straight away. That is why I am taking the immediate step of standing up Shadow Great British Railways today. The 3 organisations will work collaboratively, taking a whole-system approach to decision-making and driving improvement, whilst retaining their existing accountabilities and duties.

We can achieve change on how organisations work together quickly. But change on the ground, for those who use the railway, will take time. Our railways are fragmented and have been for decades, suffering from a short-sighted investment approach and not providing the services passengers and freight customers need. Delivering change for passengers will rely on building new levels of trust, openness and transparency across the industry, with diverse teams brought together that reflect the customers and communities we serve - setting the tone for reform and enabling us to create a modern and affordable railway for everyone in Britain.

I will expect Shadow Great British Railways to be passenger focused and unlock barriers to delivery. I will also expect it to work alongside my team and I with rail stakeholders and partners across Great Britain, including national and regional governments, mayors, the trade unions, train operators, passenger and freight representative groups, the supply chain, the regulator and railway staff to deliver improvements. As part of the plans for reform, this includes the need to speed up training for drivers and collaborate with the sector to build resilience and improve productivity.

I will be writing to the Chief Executives and the Director General to set their initial priorities and how I expect them to work together as Shadow Great British Railways.