Highland Council Issues Covid-19 Advice To Tenants
7th April 2020
The Highland Council is sending a bulletin to all council tenants providing them with advice about issues related to Coronavirus.
The bulletin contains information of a wide range of topics including energy advice, details on changes to homelessness services, how to get housing support, support for anyone in rent arrears, awareness tips from Trading Standards on staying safe from scams, a reminder on how to continue receiving free school meals, specific information for any tenants shielding, what practical support is available in communities and sharing national helplines for people to stay connected. The briefing also gives a long list of key contact details for organisations and service providers.
As well as issuing the Briefing the Council's Housing Team are currently contacting all tenants to make sure that they are ok or to provide advice and assistance where needed. They are doing this by text, email and telephone. If a tenant receives a text, email or call from the team, it is not a scam.
A tenant who has received the briefing said: "It is very decent and kind of the Highland Council to be so supportive at this very difficult time for everyone.
Councillor Ben Thompson, Chair of the Housing and Property Committee said: "Our housing staff are receiving lots of messages of support from tenants who are very appreciative of the work going on to keep them informed.
“As a landlord, the Council's priority is maintaining the welfare of our tenants and providing people with essential services at this difficult time, so I am glad the bulletin, which contains so much information, is being issued to tenants.
“The situation is changing daily, but the bulletin contains the most up-to-date information about where they can seek advice if they have any concerns about their wellbeing, income or other tenancy matters."
He added: “We are continuing to carry out emergency repairs and we will ask tenants questions to make sure it is safe for a trades person to attend. We have issued detailed guidance to our trades and contractors to ensure they follow Government guidance when carrying out repairs."
The briefing, which is available of the Highland Council’s website from this link - https://www.highland.gov.uk/coronavirus/tenant_briefing , explains that all the information in it is correct at that time of issue but as national guidance is being updated on a regular basis and the situation may have moved on, tenants are asked to check the web sites listed on the next page for current updates
Anyone in need of urgent help regarding the COVID-19 situation should call the free helpline on 0300 303 1362. If your query is related to other urgent council business, please contact our Service Centre on 01349 886602.
For further information, latest coronavirus developments and changes to key Council services visit www.highland.gov.uk/coronavirus
Related Businesses
Related Articles
All eligible young people are being encouraged to apply for a weekly, term time allowance of £30 per week from August 2025. The Highland Council administers Education Maintenance Allowance (EMA) in respect of eligible young people from across its 29 secondary schools.
Legislation has been amended to ensure veterans who receive a payment from the LGBT Financial Recognition Scheme do not lose out on council tax support. More than 1,200 people in Scotland who served under and suffered from the ban on lesbian, gay, bisexual and transgender (LGBT) personnel serving in HM Armed Forces between 1967 and 2000 have applied to the UK Government for compensation so far.
At the Education Committee of Highland Council on Wednesday 4 June, Members were presented with the Integrated Children Services Plan Annual Report 2024/25. The Integrated Children's Service’s work continues as it enters the 3rd year of the delivery of the Integrated Children’s Service Plan.
The Highland Council, Education Committee met today (Wednesday 4 June 2025) and received a comprehensive overview of recent developments in the Education and Learning Service. It included positive school leaver destinations and an update on the refreshed attainment strategy and the Education and Learning management restructure.
Tha comhairlichean Chomhairle na Gàidhealtachd air fàilte a chur air an obair ionmholta a thathar a' dèanamh gus cothroman a leudachadh do luchd-ionnsachaidh òga na Gàidhlig. Aig coinneamh Chomataidh na Gàidhlig an-diugh (Diciadain 4 Ògmhios) chaidh an obair leasachaidh a thathar a’ dèanamh aig Bun-Sgoil Bhaile an Fhraoich ann an Inbhir Nis a chomharrachadh mar dheagh eisimpleir de bhith a’ cruthachadh "spiorad mhath is ion-ghabhaltach airson na Gàidhlig thar na sgoile".
Highland Council's dedicated road marking team has been fully mobilised to carry out road marking across the Highland region. Finally after many years of depending on contractors from the south a Highland council team will be able to get on with the work regularly as weather allows.
Last weekend saw the first patrols of The Highland Council's, new Seasonal Access Ranger team. The new rangers will seek to promote and advise on responsible access to the countryside through the Scottish Outdoor Access Code.
The Highland Council's ‘Food in Schools' project is a key component of the Council’s Delivery Plan and the Redesign Board Chaired by the Convener of the Council - Councillor Bill Lobban has launched a range of surveys to better understand the various components of food provision in school settings. The surveys will be issued by Head Teachers, on behalf of the Food in Schools project team, to current pupils (P1-S6), parents and carers, teachers and non-teaching staff (e.g.
Applications Now Open for Highland Council's Strategic Events Grant. The Highland Council is pleased to announce the official launch of its new Strategic Events Grant Fund, a £75,000 initiative designed to support the region's dynamic events sector and strengthen the local economy during the quieter shoulder and off-season months.
In a recent survey of blind and partially sighted people, only a quarter feel that the current system allows them to vote independently and in secret. We want to change that.