Caithness Map :: Links to Site Map Great value Unlimited Broadband from an award winning provider  

 

Highland Council Issues Covid-19 Advice To Tenants

7th April 2020

The Highland Council is sending a bulletin to all council tenants providing them with advice about issues related to Coronavirus.

The bulletin contains information of a wide range of topics including energy advice, details on changes to homelessness services, how to get housing support, support for anyone in rent arrears, awareness tips from Trading Standards on staying safe from scams, a reminder on how to continue receiving free school meals, specific information for any tenants shielding, what practical support is available in communities and sharing national helplines for people to stay connected. The briefing also gives a long list of key contact details for organisations and service providers.

As well as issuing the Briefing the Council's Housing Team are currently contacting all tenants to make sure that they are ok or to provide advice and assistance where needed. They are doing this by text, email and telephone. If a tenant receives a text, email or call from the team, it is not a scam.

A tenant who has received the briefing said: "It is very decent and kind of the Highland Council to be so supportive at this very difficult time for everyone.

Councillor Ben Thompson, Chair of the Housing and Property Committee said: "Our housing staff are receiving lots of messages of support from tenants who are very appreciative of the work going on to keep them informed.

“As a landlord, the Council's priority is maintaining the welfare of our tenants and providing people with essential services at this difficult time, so I am glad the bulletin, which contains so much information, is being issued to tenants.

“The situation is changing daily, but the bulletin contains the most up-to-date information about where they can seek advice if they have any concerns about their wellbeing, income or other tenancy matters."

He added: “We are continuing to carry out emergency repairs and we will ask tenants questions to make sure it is safe for a trades person to attend. We have issued detailed guidance to our trades and contractors to ensure they follow Government guidance when carrying out repairs."

The briefing, which is available of the Highland Council’s website from this link - https://www.highland.gov.uk/coronavirus/tenant_briefing , explains that all the information in it is correct at that time of issue but as national guidance is being updated on a regular basis and the situation may have moved on, tenants are asked to check the web sites listed on the next page for current updates

Anyone in need of urgent help regarding the COVID-19 situation should call the free helpline on 0300 303 1362. If your query is related to other urgent council business, please contact our Service Centre on 01349 886602.

For further information, latest coronavirus developments and changes to key Council services visit www.highland.gov.uk/coronavirus

 

Related Businesses

 

Related Articles

13/12/2024
Highland Council Financial Update
Members have considered an update on the Council's medium term financial plan and the impact of the UK and Scottish Governments’ budgets on the coming year’s funding settlement.   The position is currently looking more positive than initially planned for, however more detail needs to be worked through.  
10/12/2024
Highland Visitor Levy Scheme Consultation Period ExtendedThumbnail for article : Highland Visitor Levy Scheme Consultation Period Extended
In November, The Highland Council launched a public statutory consultation to seek views on the proposed introduction of a Visitor Levy scheme across the Highlands.   The Council has announced an extension to this consultation period, which will now give businesses, visitors and communities until 31 March 2025, an additional seven weeks, to take part and have their say.  
5/12/2024
Tell us more - Highland Council launches budget engagement
In the light of the financial forecast for 2025-26, Highland Council is inviting you to tell us more in the budget preparation for the coming financial year.   The budget engagement builds on extensive budget participation which took place in the winter of 2023-24.  
2/12/2024
Highland Winter Road Conditions Report - Monday 2 December 2024
The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time.   It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.  
29/11/2024
Council Seeks Tenants Views On Rent For 2025/26
Every year Highland Council invites all tenants to have their say on the rent levels for the following year.   The Council encourages everyone that lives in a council house to take this chance to have their say.  
28/11/2024
Highland Council Approach To Local Child Poverty
Communities and Place Committee met yesterday (Wednesday 27 November 2024) and Members agreed the Highland Local Child Poverty Action Report which includes actions for delivery in 2024/25.   Reducing child poverty is a priority for the Council and its partners.  
28/11/2024
Highland Winter Road Conditions Report - Thursday 28 November 2024
The information provided is a summary of reports from operational staff and is intended to give a general indication of typical conditions in each area at a point in time.   It is not intended to imply that any individual route is entirely snow and ice free and drivers must be aware that conditions can change rapidly and make their own assessment of conditions for travelling.  
28/11/2024
Highland Council Committee Confirms Public Conveniences Action Plan
Members of the Highland Council's Community and Place Committee have given their support to an action plan focusing on the operating of public conveniences over the next 10 years.   Whilst not a statutory function, the Council is the main provider of public conveniences located throughout Highland, operating 74 sites.  
28/11/2024
2024 State Of Local Government Finance In Scotland
A report published on 27 November 2024 by LGIU (Local Government Information Unit) looks at the state of funding for councils by the Scottish Government.   Confidence in the sustainability of council finances is critically low.  
27/11/2024
Waste management long term strategic direction
At today's (Wednesday 27 November 2024) Communities & Place Committee, Members agreed the most appropriate long-term strategic direction for residual waste management is to continue to utilise a merchant provider solution.   Communities & Place Committee Chair, Cllr Graham MacKenzie said: "After careful consideration and analysis it has been agreed that a merchant provider solution is considered the most appropriate long term solution to our statutory waste management obligations, and that an energy-from- waste facility within the Highlands is not considered to be a suitable course of action.