Caithness Map :: Links to Site Map Great value Unlimited Broadband from an award winning provider  

 

Highland Council Issues Covid-19 Advice To Tenants

7th April 2020

The Highland Council is sending a bulletin to all council tenants providing them with advice about issues related to Coronavirus.

The bulletin contains information of a wide range of topics including energy advice, details on changes to homelessness services, how to get housing support, support for anyone in rent arrears, awareness tips from Trading Standards on staying safe from scams, a reminder on how to continue receiving free school meals, specific information for any tenants shielding, what practical support is available in communities and sharing national helplines for people to stay connected. The briefing also gives a long list of key contact details for organisations and service providers.

As well as issuing the Briefing the Council's Housing Team are currently contacting all tenants to make sure that they are ok or to provide advice and assistance where needed. They are doing this by text, email and telephone. If a tenant receives a text, email or call from the team, it is not a scam.

A tenant who has received the briefing said: "It is very decent and kind of the Highland Council to be so supportive at this very difficult time for everyone.

Councillor Ben Thompson, Chair of the Housing and Property Committee said: "Our housing staff are receiving lots of messages of support from tenants who are very appreciative of the work going on to keep them informed.

“As a landlord, the Council's priority is maintaining the welfare of our tenants and providing people with essential services at this difficult time, so I am glad the bulletin, which contains so much information, is being issued to tenants.

“The situation is changing daily, but the bulletin contains the most up-to-date information about where they can seek advice if they have any concerns about their wellbeing, income or other tenancy matters."

He added: “We are continuing to carry out emergency repairs and we will ask tenants questions to make sure it is safe for a trades person to attend. We have issued detailed guidance to our trades and contractors to ensure they follow Government guidance when carrying out repairs."

The briefing, which is available of the Highland Council’s website from this link - https://www.highland.gov.uk/coronavirus/tenant_briefing , explains that all the information in it is correct at that time of issue but as national guidance is being updated on a regular basis and the situation may have moved on, tenants are asked to check the web sites listed on the next page for current updates

Anyone in need of urgent help regarding the COVID-19 situation should call the free helpline on 0300 303 1362. If your query is related to other urgent council business, please contact our Service Centre on 01349 886602.

For further information, latest coronavirus developments and changes to key Council services visit www.highland.gov.uk/coronavirus

 

Related Businesses

 

Related Articles

22/1/2021
Wick regeneration project to benefit from additional funding
Members of The Highland Council's Caithness Committee have approved additional funding for a project to bring new life to the site of a former derelict building on Wick High Street.   In September last year the Scottish Government announced extra funding through the Town Centre Fund as part of its national economic recovery stimulus package, particularly aimed at supporting construction activity across Scotland.  
22/1/2021
Digital presence vital for Inverness local business recoveryThumbnail for article : Digital presence vital for Inverness local business recovery
Inverness Councillors on The Highland Council's City and Area Recovery Group today discussed the importance of local businesses having an online digital presence for customer access during the pandemic and post-lockdown recovery.   Good digital access via websites and social media was the common theme raised by two speakers from Business Gateway and the Highland Food and Drink Trail in presentations to Councillors.  
22/1/2021
Hydroelectric turbine to provide STEM learning opportunity for young people of HighlandThumbnail for article : Hydroelectric turbine to provide STEM learning opportunity for young people of Highland
The Highland Council has begun detailed designs works on a major £2.5m energy project, part-funded by the Scottish Government through Salix Finance.   At a site on the River Ness, near Whin Park in Inverness, the council is preparing to install a 92kW ‘Archimedes Screw' hydroelectric power turbine.  
21/1/2021
Learning during lockdown and digital inclusion progress in HighlandThumbnail for article : Learning during lockdown and digital inclusion progress in Highland
The Council's ICT in Learning team have been working hard to continue to support our school communities as we deliver remote learning to all children and young people across Highland.   Chair of Education committee, Cllr John Finlayson said: "I want to thank all of our staff in Education who have worked incredibly hard to ensure that our school communities are receiving support and a quality education experience.  
20/1/2021
Online Enrolment For All Early Learning And Childcare Places In HighlandThumbnail for article : Online Enrolment For All Early Learning And Childcare Places In Highland
Enrolment for all ELC providers, including local authority nurseries, partner settings and commissioned childminders, will take place online this year.   Enrolment week for ELC places will take place on Monday 8 February to Friday 12 February 2021.  
19/1/2021
Highland Council formally rejects Boundary Commission's proposals
Following discussions at the recent Council meeting, the Council Leader has formally written to the Local Government Boundary Commission on their proposals for councillor numbers and ward boundaries in the Highland Council area.   She advised the Boundary Commission that the Council rejected the Commission's proposals in their entirety and formally requested that they halt this process immediately and review the whole issue of remote and rural area boundaries and councillor numbers in consultation with the Highland Council and other local authorities who have mainland councils with inhabited islands.  
19/1/2021
£1,500 Grant for Taxi and Private Hire Drivers - Council Update
The Scottish Government has launched a £1,500 grant scheme to assist each individual licensed taxi or private hire driver with their fixed costs including licence plate fees, rental fees and insurance payments for taxis not on the road.   The Highland Council's Chair of the Economy and Infrastructure Committee, Cllr Trish Robertson said: "The Highland Council has been asked by the Scottish Government to deliver this grant scheme on their behalf.  
15/1/2021
Business and personal bank accounts can now be use to apply for Temporary Business Closure Grant
Applicants for the Scottish Government's Temporary Business Closure Grant can now apply even if they do not have a formal business bank account.   Businesses will now be able to use a personal bank account as evidence, if the account is mainly used for their business banking.  
11/1/2021
Extending Support For Hospitality, Retail And Leisure - January grants top-up announced.Thumbnail for article : Extending Support For Hospitality, Retail And Leisure - January grants top-up announced.
A significant top-up to the grant support available for hospitality, retail and leisure businesses across Scotland closed by level 4 restrictions will be paid following an announcement by Finance Secretary Kate Forbes.   In addition to the grants businesses receive through the Strategic Business Framework Fund, eligible businesses will also get a one off grant of.  
8/1/2021
Highland Council Members agreed to adjust full council agenda in light of COVID lockdown and BrexitThumbnail for article : Highland Council Members agreed to adjust full council agenda in light of COVID lockdown and Brexit
Members at yesterday's previously adjourned and re-scheduled meeting of Highland Council voted to carry a motion introduced to make adjustments to the agenda in light of the situation in relation to COVID-19 and Brexit.   The urgent motion was proposed by Highland Council Leader Cllr Margaret Davidson and supported by the Leader of the official Opposition, Cllr Raymond Bremner.