Council amend rent arrears policy to assist tenants affected by Bedroom Tax

10th April 2013

Highland Councillors have agreed to adopt a “sympathetic ” policy for those Council house tenants affected by the new Bedroom Tax, who unavoidably fall into rent arrears through the loss of housing benefit for under-occupying their homes.

It is estimated that 2,200 Highland Council tenants (16%) are affected by the introduction of the Social Rented Sector Size Criteria Restriction (Bedroom Tax), which sees people who are under-occupying by one bedroom having their benefit reduced by 14% and those under-occupying by more than one room having their benefit reduced by 25%.

In a move to ease the impact of the tax, Members of the Finance Housing and Resources Committee have agreed to amend the Council’s rent arrears policy, agreeing that no Council tenants affected by the tax should be evicted from their homes in the first year of the tax because of rent arrears caused by the under-occupancy charges. The proviso is that the Director of Housing and Property must be satisfied that tenants are doing all they can to avoid falling behind with payments.

Committee Chairman, Councillor Dave Fallows, said: “The Council has started a programme of personal contacts with the tenants affected by this change. This is aimed at ensuring they are aware of the changes and implications for rent payment. It also provides an opportunity to provide general advice and information and signposting to specialist advice services. As a result of this personal contact exercise, we expect the number of tenants applying for a transfer to a smaller property to increase. Whilst, we have already approved awarding 20 additional points to transfer applicants affected by the changes to housing benefit, it is acknowledged the Council is unlikely to be able to meet the demand due to the shortage of smaller houses.

“In view of this, many tenants will have to stay in their houses and manage the reduction in benefit. It is recognised that despite their best efforts in managing the reduction, some households may end up getting into rent arrears. There is a real concern that this may lead to increased vulnerability for these households already on low incomes and therefore it is proposed that consideration is given to a change in the current approach to our rent arrears policy to provide reassurance to vulnerable tenants.”

He said the current approach adopted by the Council in managing general rent arrears was firm but fair. The change in policy governing the Bedroom Tax did not imply any change of approach to those in arrears for any other reason. Tenants were given advice, support and assistance to help them pay their rent and address any financial or benefit problems. Legal options were open to the Council, up to and including eviction to ensure the rent was collected.

He added: “The aim of the change is that no Council tenants in the Highlands affected by the Bedroom Tax should be evicted from their homes because of rent arrears caused by the under-occupancy charges. This is a sympathetic and understanding response during the first transitional year of what I can only describe as a “Dickensian” tax.”

He conceded that an increase in rent arrears was a concern. A reduction in rental income meant a reduction in funds for housing services.

 

Related Businesses

 

Related Articles

28/8/2026 : Local Authority

Council Funded Advice services assist 25,000 customers and exceed £30.3 million in financial gains

Almost 25,000 customers were assisted by the Council’s Welfare Support Team and Citizens Advice during 2025/26 for support with welfare, debt and housing issues.   As a result, financial gains for clients exceeded £30.3 million, representing a £18.84 return for every £1 allocated to these services by the Council.  

28/8/2026 : Local Authority

 
Do We Need a New Kind of Cemetery? Could Highland's Greenspaces Help Make Funerals More Affordable?

There may be no more appropriate time to ask Highland Council whether we need to rethink the way we remember those who have died.   The Council has just launched a six-week consultation on its draft Greenspace Biodiversity Management Strategy 2026-2030.  

26/8/2026 : Local Authority

The Triple Squeeze: Energy, Mortgages and Council Tax — How Much More Can Households Take?

There is a point at which individual increases in household costs stop being individual problems and become something much bigger.   A £100 increase in the annual energy bill may be manageable.  

24/8/2026 : Local Authority

Thurso Schools: Public Meeting and Statutory Consultation – Key Dates

Highland Council has now formally launched its statutory consultation on proposals to replace Thurso High School and reorganise primary school provision in the town.   The consultation concerns the proposed relocation of Thurso High School, Pennyland Primary School and Miller Academy Primary School to a new education campus based around the existing Thurso High School site and the proposed Community Point of Delivery.  

21/8/2026 : Local Authority

Public consultation to help shape future policy protecting Highland's dark skies

Councillors have approved the launch of a public consultation on draft guidance aimed at reducing light pollution across the Highlands, supporting environmental protection, public wellbeing and the area's internationally recognised dark skies.   Members of the Economy and Infrastructure Committee yesterday (Thursday 20 August) agreed to publish the draft Reducing Light Pollution: Good Practice Guidance for consultation, once minor clarifications are included, giving residents, communities, businesses and developers the opportunity to help shape future policy.  

21/8/2026 : Local Authority

Highland bus service improvement plans

The Highland Council's Economy and Infrastructure Committee has endorsed plans to launch a 12-week public consultation on a proposed Highland Bus Service Improvement Partnership (BSIP), giving communities, passengers and stakeholders the opportunity to help shape the future of bus services across the region.   The consultation will seek views on draft proposals developed by The Highland Council in partnership with HITRANS and bus operators to improve the operational performance, accessibility, attractiveness and consistency of bus services across Highland.  

19/8/2026 : Local Authority

Demand for social housing remains high across Highland Butit is part of a biggr Scottish Problem

Demand for social housing across the Highlands remains high, with almost 8,826 households on the Highland Housing Register (HHR).   Housing and Property Committee Chair, Cllr Glynis Campbell Sinclair, said: “The demand for social housing across Highland remains significant and continues to outstrip the number of homes available in many areas.  

19/8/2026 : Local Authority

Highland Council to consider Draft Visitor Levy Scheme at Special Meeting

A special meeting of The Highland Council will take place Tuesday 25 August 2026 to consider a draft Visitor Levy proposal.   No decision is being sought at this stage on whether a Visitor Levy should be introduced in the Highlands.  

11/8/2026 : Local Authority

 
Nature Restoration Fund Community Grants Programme opens for applications

Community groups, charities, public sector bodies and other eligible organisations across Highland are being encouraged to apply for funding through the 2026/27 Highland Nature Restoration Fund (NRF) Community Grants Programme, which opens for applications on Friday 14 August 2026.   Applications will be assessed on a rolling basis, with grants available from £2,000 to £25,000 for capital projects that help restore nature, safeguard wildlife and address biodiversity loss.  

7/8/2026 : Local Authority

Convener welcomes funding to support Cairngorms businesses

The Scottish Government has confirmed a £3 million fund to support businesses affected by the Cairngorms wildfire.   The funding package was announced today by the Cabinet Secretary for Economy and Tourism, Stephen Flynn, during a visit to Glenmore.