Highland Health and Social Care integration performs well

7th September 2017

The integrated health and social care partnership between NHS Highland and The Highland Council performed significantly better or matched national averages in Scotland in eight out of 12 benchmark performance areas, according to a report.

The first-ever annual performance report on the North Highland Health and Social Care Partnership (NHHSCP) was stipulated by the Scottish Government this year in order to help gauge and compare the progress of integration of all the health board and council services across Scotland.

Cllr Alasdair Christie, chair of The Highland Council's People Committee welcomed the publication of the first report, saying: "It is now four years since The Highland Council and NHS Highland took forward an integration of health and social care in a formal partnership. This report provides a useful marker setting out achievements against outcomes and importantly highlighting areas requiring a greater focus."

Jan Baird, NHS Highland's director of adult care, said: "The report provides the opportunity to reflect on the year and to celebrate the achievements delivered as well as some of the challenges still to be overcome. It is also a chance to highlight new ways of working across sectors which focus on maximising the benefits of integration."

NHS Highland and the Highland Council were the first in Scotland to integrate the health and social care services after signing a ‘lead agency’ partnership agreement in 2012.

Unique to Highland, this ‘lead agency’ means NHS Highland reports to the council in relation to adult care and the council reports to the NHS Highland board on children and families.

Although the Scottish Government included nine national outcome benchmarks in its guidance, the NHHSCP reported on 12 benchmark areas.

In these 12 areas, the NHHSCP showed significant improved performance in indicators in five sections and met national averages in three benchmark areas.

However, the report showed that the partnership could improve in four areas as the scores recorded were below national averages. NHS Highland has planned programme of quality improvement work to improve experiences of care, reduce reliance on institutional care and create more choice for people in end of life care. Recent improvement work in Caithness and Sutherland has significantly improved both in better care experience and better use of resources.

On the financial side, the NHHSCP’s revenue position for the financial year (April to Mar 2017) showed a total overspend against budgets of some £2.7m, with some unit overspends being offset against underspends in other areas.

The Inner Moray Firth Operational Unit (IMFOU) reported an overspend of £9.8m. This was due to overspends within Raigmore Hospital and is made up of £6.2m of recovery plan actions that did not materialise recurrently in previous years, and other pressures mainly within the surgical directorate, including a net spend of £2m on improving waiting times.

The report showed North & West Highland had an overspend of £5.7m primarily due to Out of Hours (£1m) medical locums (£2.5m) unachieved savings (£2m) and other pressures including care packages and vacant practice costs.

However, these were offset by an underspend in Central areas.

Specifically on the integrated children’s services, the outcomes focus on ensuring children and young people are safe, healthy, achieving, nurture, active, respected and responsible and included.

The indicators for Outcome 1: “Our children have the best start in life”, show improvement in the majority of measures during the last year, which includes breastfeeding rates across Highland achieving the 36 per cent target for the first time during the year, significantly above the national benchmark of 30.3 per cent.

Much of the data collected over the last four years shows significant improvement in the wellbeing of the most vulnerable children in Highland. Levels of numeracy and literacy in children is 83.7 per cent against a national benchmark of 78 per cent.

Head of children’s services, Sandra Campbell, said: “The integration of health and social care services for children is now fully embedded in Highland and this is reflected in improved performance as this report illustrates.”

Full report at -

http://www.nhshighland.scot.nhs.uk/Publications/Documents/Reports/APR%20final%20July%2017.pdf

 

Related Businesses

 

Related Articles

14/10/2026 : Local Authority

Highland Council's Offices: Go Digital, Bring in Mobile Offices and Save Money?

The banks have closed branches across the Highlands and customers have adapted.  With Highland Council facing serious financial pressures, is it time to rethink permanent offices and take council services directly to the people who need them? There was a time when going to the bank meant visiting a branch.  

12/10/2026 : Local Authority

 
The Highland Council is ready for winter - are you?

Highland Council is urging community groups to ‘apply now’ for its Winter Resilience Programme if they want grit bins in their local communities.   The Highland Council’s winter service starts on Wednesday 14 October and the Council is ready to treat - according to its policy - the 6,787km of roads for which it has responsibility.  

10/10/2026 : Local Authority

France's Schools Are in Revolt. Is Scotland Any Better?

Class sizes, teacher shortages, school buildings and the pressure on teachers reveal a more complicated picture than politicians' headline figures suggest.   Protests over the state of schools in France have raised questions that parents in Scotland might recognise.  

6/10/2026 : Local Authority

When Tourists Take the Homes: Is Europe Losing Its Housing to Tourism?

Tens of thousands of people have been protesting across Spain over the country's housing crisis, with rapidly rising rents and the growing influence of tourism among their biggest concerns.   The protests came after the Spanish parliament rejected government measures intended to strengthen tenant protection and restrict some forms of short-term rental accommodation.  

5/10/2026 : Local Authority

Still time to return Latheron, Lybster and Clyth Community Council election ballots

Anyone eligible to vote in the contested Latheron, Lybster and Clyth Community Council election is reminded that their postal ballot papers need to be completed and returned in the pre-paid envelope provided by 12 noon on Thursday, 8 October 2026.   Candidates standing were invited to submit a statement to support their candidacy and these statements are provided in the envelopes mailed out along with the ballot papers to all eligible voters.  

2/10/2026 : Local Authority

 
Julie Calder wins easily for Lib Dems in East Caithnes bi-election

Dave BUCHANAN Independent 714 Julie CALDER Scottish Liberal Democrats Elected Stage 1 1,522 Charlotte GIBSON Scottish Conservative and Unionist 79 John GLEN Scottish National Party (SNP) 424 Iain RICHMOND Reform UK 283# No further preference 0 Remainder not transferred 0 Total 3,022.  

2/10/2026 : Local Authority

 
Highland Council proceeds to procurement for a new electric Corran Ferry

The Highland Council has reached another significant milestone in the delivery of a replacement Corran Ferry, with the procurement for a new electric vessel.   Funded through a £58 million investment from the Inverness and Highland City-Region Deal, including £28 million from the Scottish Government for the new electric vessel, £20 million from the UK Government and £10 million from The Highland Council towards landside infrastructure, the project will deliver a modern replacement ferry service for one of Scotland's busiest single-vessel crossings.  

2/10/2026 : Local Authority

 
Wick and Thurso Jobs secured and bus services strengthened through D&E Coaches acquisition

Highland Council-owned D&E Coaches has confirmed the acquisition of Stagecoach’s Thurso and Wick bus operation securing local jobs.  This will protect vital services and strengthening public transport provision across the Highlands.  

30/9/2026 : Local Authority

Reforming Scotland’s Councils: Should We Test One Region Before Reorganising Them All?

Scotland is considering one of the biggest changes to local government for a generation.  The Scottish Government has proposed replacing the existing 32 councils with between six and ten regional authorities, alongside somewhere between 120 and 160 community authorities.  

30/9/2026 : Local Authority

Scottish Cities Alliance Investment Conference to showcase Highland opportunities

Inverness will welcome government representatives, investors, business leaders and economic development partners later this week as it hosts the Scottish Cities Alliance Autumn Investor Event.  A two-day programme designed to showcase investment opportunities across Inverness, the Highlands and Scotland's city regions.