A Connected Highland - Council Agrees 22 strategic improvement priorities
7th March 2019
Council has agreed 22 strategic improvement priorities and a Highland Improving Performance Programme for the Council which aims to make the connections across services and communities and drive the improvement.
The proposed strategic improvement priorities are identified from the Council's knowledge of where performance needs to improve and where the Council has already set ambition for improvement. Feedback from staff, communities and members, performance data, and learning from major change and redesign projects has helped to identify where change and improvement is needed.
The improvement priorities align with the Council's Programme and partnership outcomes. A set of improvement targets will be developed for Council in May 2019 and thereafter monitored through new governance processes.
Chief Executive Donna Manson said: "To deliver the Council's ambition, the Council will need to be far more connected and create new corporate ways of working together, being open to challenge and finding more imaginative solutions for local services.
"We need to adopt a systematic and structured approach to self-evaluation that enables critical reflection and is supported by performance evidence from a range of sources. We will aim to build reliable data on which we can draw, covering quality, cost and efficiency and provided in a way that is timely and enables meaningful comparisons across local areas, with other local authorities and with national/international standards.
"We also need to be able to draw on feedback from service users, professional opinion and peer review in order to shape sustainable, efficient and high-performing services."
She added: “Leadership and management development is fundamental, but all staff and members have a role to play in performance improvement."
Leader of the Council Margaret Davidson welcomed the report. She said: “Striving for an ambitious and high-performing Council will impact positively on Highland communities. Our Programme aims to make the Highlands a stronger, healthier and more resilient region in which people choose to live, work, do business and visit. Investing in improvement across the Council will help us achieve and maintain our ambitions for Highland."
The report can be found here https://www.highland.gov.uk/meetings/meeting/4093/highland_council
Highland tenants claiming Universal Credit are being urged to log on and update their UC claim this April 1st to ensure their entitlement covers their annual rent increase for the year ahead. Those who fail to do so will face a shortfall in their housing entitlement, putting them at risk of arrears.
Householders are advised that from the 1st of April 2019 vehicle tyres will no longer be accepted for disposal at Highland Council Household Waste Recycling Centres. The Highland Council currently disposes of 22% more waste per person than the Scottish average.
The Highland Council is raising awareness of the opportunity to help shape future growth and development across the Inner Moray Firth area, and is encouraging anyone living, working, investing and being educated in the area to get involved. The Council has announced its intention to review the Inner Moray Firth Local Development Plan.
A report that aims to demonstrate the continuing commitments of Highland Council, it's Education Authority and Highland Licensing Board, to advance and mainstream equality into day-to-day work was approved today by Councillors on the Care, Learning and Housing Committee. Local Authorities, Education Authorities and Licensing Boards are required by legislation to publish a report every 2 years on how they mainstream equality into their work.
The Highland Council is today (12 March 2019) launching a 12 week consultation giving the community until 5 June 2019 to comment on the proposed contents of the Common Good Fund Asset Register. Section 102 Community Empowerment (Scotland) 2015 states that before establishing a Common Good Asset Register the Council must first conduct a public consultation on a list of property (buildings, land, artwork, regalia and funds) it is proposing to include.
People living in The Highland Council area can now find out how to foster and adopt in the comfort of their own homes. Alison Gordon, Highland Council's Fostering and Adoption Resource Manager explained: "We have created this website to try to make it easier for anyone living in the Highlands who is considering fostering or adoption and we have tried to make the process of applying easier.
The Council's Programme "Local Voices: Highland Choices" was approved at today's Council meeting 7th March 2019, along with a Corporate Plan which provides the measures and actions required to deliver and monitor the Programme. The Corporate Plan also underpins the priorities set out in the Council's budget strategy and change programme "A Sustainable Highland" which was approved by Council in February 2019.
Overall the Council's key performance indicators (KPIs) for 2017-18 are performing well with 81% (22) either improving or being maintained. The principles that underpin the Council's values include that the Council will be fair, open and accountable.
Paper discussed at Highland council today 7 March 2018. The debate will be available for viewing later at https://highland.public-i.tv/core/portal/webcast_interactive/374561 HIGHLAND COUNCIL Date: 7th March 2019 Report Title: Council preparations for EU exit Report By: The Chief Executive 1.
The motion was proposed at Highland council today 7th March 2019. It was emotively opposed by Caithness councillors.
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