Warning - don't get caught by Council Tax scam
10th April 2019
The Highland Council has been alerted to a Council Tax scam whereby scammers are cold calling and claiming that the resident can have their Council Tax band reassessed upon payment of £150.
Council Tax bands are determined by the Assessor and Electoral Registration Officer who is independent from the Highland Council.
If you have any queries regarding your Council Tax band please contact the Assessor at email@example.com
The Assessor does not cold call customers nor reassess Council Tax bands in this way. This is a scam and the scammers are taking advantage of annual Council Tax bills being sent out at this time.
If you receive an email offering a Council Tax refund and asking you to provide you bank account details by clicking on a link, ignore it and delete the email.
If you are cold-called and asked to provide your bank details to receive a Council Tax refund, ignore the request and hang up.
Allan Gunn, Head of Revenues & Customer Services explained: "Any communication with Council Tax payers from the Council's Corporate Resources Service about something like a refund would be in writing. We would never cold call asking for bank details.
"Anyone receiving such an unsolicited call is advised to end the call immediately. Under no circumstances give any personal details to the caller. If anyone has a neighbour or relative who may be more susceptible to such activity, it would be helpful if this advice was passed on to them.
"If you have any doubt as to the authenticity of the call, please call the Council's freephone Council Tax helpline on 0800 393811."
Highland Council's Trading Standards Manager David MacKenzie added: "Our message is for members of the public to be extremely wary when they receive an unsolicited telephone call, text or email offering to reduce or claim back council tax on their behalf. This could be a ploy by scammers to gain confidential information such as bank account details from unsuspecting recipients. Our advice is to be on your guard and don’t respond. If residents think that they may be entitled to a reduction in their Council Tax, householders can contact Council Tax and Benefits Helpline on 0800 393811 for advice and assistance.
"Highland Council Trading Standards work in partnership with Advice Direct Scotland (ADS). Concerned residents can contact ADS who offer free and confidential consumer advice on Freephone 0808 164 6000 or by email through their website address at: www.consumeradvice.scot. Alternatively residents can also contact ADS through their Facebook page at: https://www.facebook.com/advice.scot/"
Highland Council's Trading Standards Team is urging consumers to check whether their tumble dryer is covered by a nation-wide product recall. Safety concerns affect a wide range of models and the manufacturer is offering a brand new machine at no cost to replace the problem items.
The Highland Council is supporting this year's Challenge Poverty Week, which runs from 7-13 October 2019. The Scotland-wide campaign led by the Poverty Alliance is designed to raise awareness that poverty exists in Scotland and restricts people's ability to take part in society.
The Highland Council has once again been alerted to a Council Tax scam whereby scammers are cold calling and claiming that the resident is due a council tax refund or can have their Council Tax band reassessed upon payment of £150. Council Tax bands are determined by the Assessor and Electoral Registration Officer who is independent from the Highland Council.
Motorists are being advised that in the interests of public safety during the Loch Ness Marathon, River Ness 10k Race and River Ness 5k Fun Run charity events taking place this Sunday 6th October 2019, various roads temporary closures and restrictions will be in place. The Infirmary Bridge in Inverness will also be closed to pedestrians and cyclists on Sunday 6th October from 09:00 to 17:00.
The Highland Council has welcomed the announcement that it is to receive nearly £1.3m from the Scottish Crown Estate out of a total of £7.5m which was the net revenue from the marine assets in the 0-12 nautical mile zone for the year 2017-2018. Following the recent devolution of the management of the Crown Estate, this is the first year under these new arrangements which will enable coastal local authorities to fund coastal community benefit across the region.
Wickers are being given the chance to help transform their High Street into a more vibrant, accessible and a welcoming place for everyone to spend time in, as part of the Town Centre Regeneration. The Wick Street Design project is being delivered by Sustrans Scotland in partnership with The Highland Council, Royal Burgh of Wick Community Council and Local Councillors.
The Highland Council is taking the opportunity during Recycle Week 2019 to encourage Highland households and businesses to do their bit and remember to recycle as much as they can. Recycle Week (23- 29 September 2019) is the annual awareness week coordinated by Zero Waste Scotland, aiming to get everyone recycling more by raising awareness of the benefits and promoting easy ways to do more.
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