Trading Standards supports Delivery Law website
24th June 2019
The website www.deliverylaw.uk
was one year old on Saturday (22nd June 2019) and Trading Standards officers at Highland Council are looking to highlight its importance in the battle for fair internet delivery charges. The site provides a one-stop-shop for consumers and businesses to receive all the information they need about internet delivery charges and to report bad practices that they might encounter.
David MacKenzie, Trading Standards Manager at the Highland Council said: "With over 1000 hits per day, the site is well-used but we think it can be more widely viewed. Consumer users can consider their rights using the information pages, utilise template letters to raise issues with companies, and make complaints to the appropriate authorities. Business users can check on their obligations as sellers and their rights as buyers. Other interested parties such as policy-makers, advisers and lawyers can access detailed information about delivery law."
Although set up and operated by Highland Council's Trading Standards team, the site is supported by a very wide range of national bodies, including the Scottish and UK Governments, Citizens Advice Scotland, Trading Standards Scotland, the Competition and Markets Authority, the Advertising Standards Authority and the Consumer Council of Northern Ireland.
David MacKenzie continued: "The site was set up at short notice in response to increasing demands from the public for more information and a coordinated approach to tackling unfair surcharges. We are now looking to improve it and have introduced a simple questionnaire for users to let us know their thoughts. See the Give us your feedback link at the foot of each page of the site."
Highland Council is supporting the Scottish Government's Fairer Deliveries for All
initiative, through the operation of the deliverylaw.uk website and through the continuing engagement by Trading Standards with businesses across the UK.
Highland Council's Environmental Health team have identified raised levels of naturally occurring algal toxins following routine monitoring in coastal waters at Loch Glencoul, Kylesku area. Eating shellfish such as cockles, mussels, oysters or razor fish from these areas may pose a health risk arising from the consumption of these algal toxins.
Highland Council's Environmental Health team has identified raised levels of naturally occurring algal toxins following routine monitoring in coastal waters at Loch Eishort. Eating shellfish such as mussels, cockles, oysters or razor fish from these areas may pose a health risk arising from the consumption of these algal toxins.
Funding for food and activities during the summer break. More children and young people will benefit from a nutritious meal and a place to play this summer holiday.
At a meeting of The Highland Council on Thursday 27 June 2019, Councillors decided to discontinue the provision of education at Altnaharra Primary School, dividing its catchment area between Tongue Primary, Farr Primary and Lairg Primary schools. A copy of the consultation report, together with the original proposal paper and all relevant appendices can be viewed on the Council's website at: www.highland.gov.uk/schoolconsultations The Council is satisfied that implementation of closure is the most appropriate response to the reasons for formulating the original proposal identified by the authority.
"Highland Council as agreed to allow a question time for members of the public at future Council meetings. The motion was presented by Depute Leader Cllr Alasdair Christie and means that from December 2019, Highland Council meetings will include a time allocation for questions from members of the public.
Highland Councillors have unanimously agreed that the Council will support the continuation of the exemption from UK Air Passenger Duty for flights departing from airports in the Highlands & Islands; and Members also agreed that the Council will continue working with HiTRANS to present the case of the need for, and benefit arising from an exemption from the current UK Air Passenger Duty and any successor duty. The Council's stance comes this week as calls have been made by Aberdeen Airport for greater parity with Highlands & Islands.
Suicide prevention is a key priority for The Highland Council. Members have agreed today, to take forward a piece of research with partners including NHS Highland and Police Scotland, to better understand the current evidence base and experience of suicide in Highland.
The introduction of a service to support the mental health and wellbeing of Highland Council staff and councillors has been approved by the Council as part of a range of measures to improve wellbeing. An Employee Assistance Programme for staff and Members will be put in place to offer telephone and internet-based counselling 24 hours a day.
Councillor Mackie had a written question at today's meeting of Highland council. Item 12 - Question Time To the Chair of the Environment, Development & Infrastructure Committee "Official Highland Council guidance indicates that, unless extended, successful Community Asset Transfer requests should be completed by the Local Authority within a nine months' timeframe.
From highland council Meting today 27 June 2019. Item 12 - Question Time To the Chair of the Corporate Resources Committee "What are the current best estimates for present total Highland Council debt and the annual financial commitment required to service this debt?".
[Printer Friendly Version]