Highland Council's Citizen's Panel have their say
31st October 2019
Feedback from Highland Council's annual citizen's panel survey has highlighted the welcoming nature of people living in our communities.
This was just one of many findings included in the latest Citizens' Panel 2019 Performance and Attitude Survey which was considered at the Council meeting on 31 October 2019.
Each year the Citizens’ Panel are surveyed on their views on performance and attitudes and the results are used to help inform Council redesign and continuous improvement activity across the organisation.
This year 1137 responses were received from the Panel of 2,593 adults, providing an excellent 43.8% response rate. A smaller survey of 16-34-year olds (targeted using social media) garnered 363 responses in order to collect the views of younger Highland residents who have been traditionally been under represented in Citizen’s panel responses.
This year’s survey again highlighted how safe people feel in Highland. In terms of community safety, 94.4% of respondents considered the area within 15 minutes walk of their home to be very or fairly safe.
Maintaining good quality services continues to be the quality most valued by respondents while 63% of the panel continue to say they were satisfied overall with Council services, which mirrors the findings from 2018.
The top three most important services for the public continue to be road repairs and pot holes; winter road maintenance; and refuse/bin collection.
A set of questions was aimed at gathering views on the Council’s approach to budgeting and involving communities in discussions around how local services are provided.
80% said they would participate in their community by choosing the projects they liked most and 72% said they would be very or fairly interested in taking part in discussions about how local services are provided and making choices about these within our budget limits.
Deputy Councillor Leader Alistair Christie said: "The results from this year’s annual citizen’s panel survey highlight Highland as an inclusive and welcoming place to live, work and invest.
"This survey gives us a good steer in identifying areas which the public prioritise and helps us to support and focus on continuous service improvement. I am particularly pleased that people are more aware of how cruel hate crimes can be and that people want to live in a place that is diverse and welcoming.
"We need to build on this report, to learn from it and to remember there are things we can be proud of. As always, our thanks go to the panel members who continue to support us by responding to the survey."
The full 32-page survey report can be accessed on our performance web pages at: https://www.highland.gov.uk/downloads/download/407/how_we_are_performingpublic_
18 candidates are seeking election on Thursday 12 December 2019 for the three Highland UK Parliamentary general election constituencies. Caithness, Sutherland and Easter Ross constituency has attracted 5 candidates; Ross, Skye and Lochaber constituency 7 candidates; and Inverness, Nairn, Badenoch and Strathspey constituency 6 candidates.
Daviot Primary School is delighted to share that their children are pioneering virtual reality (VR) learning in Highland to help raise engagement and increase attainment for all pupils. The school recently acquired "ClassVR"; a simple to use virtual reality user interface made for education.
Highland Council's Trading Standards team is reporting mixed findings from its Autumn age restricted product test purchase programme. During the exercise, premises in Easter Ross, Inverness and Aviemore were test purchased for fireworks, cigarettes and vape liquids.
Over £2.3 million pounds of investment is set to benefit town centres across the Highlands with 30 transformational projects about to get underway to stimulate economic investment and to help towns diversify and flourish. The Town Centre capital grant fund from the Scottish Government is targeted to encourage town and city centres to diversify and flourish, giving new purpose and creating footfall.
Transport group chair calls for immediate research on viability of publicly operated Highland bus services. SNP Ness-side councillor Ron MacWilliam has written to members of the Highland Council Redesign board to urge them to consider options for publicly run bus services in the Highlands.
Highland Council's Placement Services Change Programme (PSCP) is helping make a real difference for the region’s most vulnerable young people. The Placements Team in Children’s Services has developed a creative, courageous and dedicated programme to work with multi-disciplinary professionals to identify children out with Highland whose needs can be met back in the local area.
Following the close of the Community Council Nominations on Tuesday, 29 October 2019, 20 community councils received more nominations than their maximum membership. After the withdrawal period where candidates had the opportunity to withdraw their nomination, The Highland Council has confirmed that 16 Community Councils will be contested.
BT are proposing to remove 110 payphones across The Highland Council area. Under Ofcom guidelines, the Local Authorities are responsible for co-ordinating consultation responses on behalf of their local community for any proposed removal of public payphones.
DINGWALL, Dingwall & Highland Marts Ltd., (October, 31st) sold 3,675 store sheep. Lambs (2,603) averaged £48.91 and sold to £85 gross for a Texel tup lamb from Wester Raddery, Fortrose. Ewes (890) sold to £79 gross for a pen of Texel crosses from Kinnahaird Farm, Contin. Feeding Sheep (182) sold to £170 gross for a Cheviot ram from Keppoch Farm, Dundonnell.
Following the recent call for candidates wishing to serve on Highland Community Councils to come forward a total of 120 Councils attracted sufficient interest to allow them to form from 12 noon on Friday 1 November. 20 Community Councils received more nominations than their maximum membership, and elections will take place for these Community Councils using a postal ballot.
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