Shop Smart And Stay Safe

8th March 2023

The public are being urged to be wary when buying products from online platforms and to check on GOV.UK whether they have been recalled.

The Office for Product Safety and Standards (OPSS) is working with its partners Netmums and the Child Accident Prevention Trust (CAPT) to encourage people to ensure they are buying safe products from reliable sources.

The eye-catching social media campaign, launched on (Tuesday March 7) concentrates on three main messages.

Consumers should be aware that not everything advertised on an online platform is sold by that platform.

They should search ‘product recalls' on GOV.UK to see if any problems have been identified with a potential purchase.

And if they think they have bought an unsafe product they should report it.

In England or Wales, report it to Citizens Advice on 0808 223 1133
In Scotland, report it to Advice Direct Scotland on 0808 164 6000
In Northern Ireland, report it to your local district council