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Intelligent CCTV Analytics Upgrade At 60 Scotrail Stations

15th April 2023

ScotRail is increasing the safety and security at 60 stations across Scotland by installing new CCTV cameras with upgraded intelligent video analytics.

The new cameras can analyse movements of customers on the platform to determine if members of the public are in unsafe situations, allowing ScotRail's CCTV monitoring team to alert station staff, signallers, and British Transport Police, if necessary.

Everything from monitoring passenger numbers which will assist with crowd management to behavioural analytics which can identify people lingering in stations can be controlled via the new camera units.

It’s hoped that the new equipment will help ScotRail identify vulnerable people and reduce fatalities on the railway, as well as combatting anti-social behaviour.

The upgrade is part of a £2million investment in the CCTV network on Scotland’s Railway, which, in 2018, saw ScotRail move from 220 scrolling CCTV monitors covering more than 280 stations to a 24-screen intelligent video wall in its customer service centres.

ScotRail has one of the largest CCTV networks in the UK, with more than seven thousand cameras monitoring over 350 stations, which the train operator remotely monitors from their two customer service centres in Paisley and Dunfermline, where they also answer calls from the station Help Points.

Michael Arnott, ScotRail Customer Information Operations Manager, said, "ScotRail is committed to ensuring Scotland’s Railway is a safe environment for our customers and our people.

"The new CCTV analytics system is designed to provide even more security and reassurance to anyone using the network.

“The introduction of this cutting-edge technology means that our customer service team will now be alerted when anyone enters into an unsafe or restricted area of the railway, allowing them to alert signallers to stop trains, if needed, which could potentially save a life."

The 60 stations where the new CCTV analytics system is being installed are:

Annan
Anniesland
Arbroath
Baillieston
Bargeddie
Barnhill
Barrhead
Bathgate
Bellshill
Blairhill
Blantyre
Cambuslang
Camelon
Cardonald
Carntyne
Cartsdyke
Cathcart
Coatdyke
Cupar
Dalmeny
Dalry
Drumgelloch
Drumry
Dumbarton Central
Dumbarton East
Dunfermline City
Easterhouse
Falkirk Grahamston
Falkirk High
Fauldhouse
Girvan
Hairmyres
Hillington East
Hyndland
Irvine
Johnstone
Kilmarnock
Kilpatrick
Kirkcaldy
Larbert
Livingston North
Lochwinnoch
Milliken Park
Mount Florida
Newton on Ayr
North Queensferry
Paisley Gilmour Street
Partick
Perth
Prestwick Town
Priesthill and Darnley
Saltcoats
Shettleston
Shieldmuir
Shotts
Stevenston
Wester Hailes
Whifflet
Wishaw