Police Scotland's Recruitment Team is Leading the Force in AI Chatbot Innovation.

1st October 2025

The Challenge - 22,000+ staff members and 1,900+ annual hires.

Police Scotland's recruitment teams were spending a significant amount of time bogged down in answering repetitive candidate questions. This was taking valuable resources away from engaging with potential candidates.

They recognised the need for an additional tool that would free up their recruiters to focus on what truly matters: finding the best talent for Police Scotland. Delivering digital transformation.

The Solution: Oleeo's AI-Powered Conversational Chatbot

Police Scotland recognized Oleeo’s Chatbot as a solution for instant, 24/7 candidate feedback and communication. It efficiently answers questions, significantly reducing administrative time by handling up to 90% of candidate inquiries.

This frees recruiters to concentrate on strategic tasks like relationship building and candidate evaluation. Oleeo also guided Police Scotland through new regulations and eased concerns about integrating AI into recruitment.

"The introduction of AI into our recruitment function has been a really exciting time for us. It’s been very, very easy to adopt and deploy, and we were quite taken aback at how easy it was for us to introduce this into our organisation."