If you've used car finance, you may be owed compensation

8th October 2025

You used car finance for a motor vehicle, for example, a car, van, campervan or motorbike between 6 April 2007 and 1 November 2024 (this includes hire purchase agreements, such as Personal Contract Purchases.

Your lender included a discretionary commission arrangement (DCA), a high rate or commission, or a contractual tie that you weren't properly told about.

Not everyone will be owed money. But if you are, the amount you get will depend on many factors. Based on our proposed scheme, we expect people to receive an average of £700 per agreement.

This would include interest, which is normally paid on top of compensation. This would be based on the average base rate per year, plus 1% from the date you made the overpayment to the date compensation is paid.

Our scheme won't apply to you if you leased a car with Personal Contract Hire.

For full details go to
https://www.fca.org.uk/consumers/car-finance-complaints