Trading Standards - Wifi Booster Scam Emails

25th June 2026

There have been reports of scam emails that appear to have been sent by internet providers such as BT or EE and offer customers the chance to win a Wifi booster by clicking on a link.

One of the scam emails includes the BT logo and branding and says that, as a 'valued customer', you can claim a 'priority reward' to receive a discount on a booster.

Another similar message includes the EE logo and says customers have an 'exclusive chance' to win a new booster, if they click a link and complete a short survey.

Links in these emails lead to scam websites which ask for personal and financial details.

How to Avoid
Before taking part in an offer or competition which is supposedly being run by a big brand, look at their official website or social media channels to see if it is genuine.
If you receive unsolicited WhatsApp messages, emails or texts offering prizes or deals, do not click on any links or open any attachments and never enter any personal or banking details.
Check the spelling and grammar in the email. Scam offers or giveaways often contain small mistakes and unusual wording.
Read the terms and conditions before taking part in any giveaway – many fraudulent prize draws or offers do not list basic terms and conditions such as deadline dates or details on how winners will receive their prize.
Contact your bank immediately if you think you may have made a payment to a scammer or if you are worried that a fraudulent transaction has been made from your account.