Scottish Water Consultation - Win Shopping Vouchers

8th January 2013

Retail vouchers up for grabs as Scottish Water reminds customers to have say on future services.

With the January sales well underway, customers who take part in a major consultation on the future of water and waste water services are in with a chance of winning shopping vouchers worth £100.

Scottish Water is seeking its customers’ views on future water charge levels and the extent to which they’d like to see less or more service improvements in return.

The consultation, which runs until February 12, also sets out Scottish Water’s future plans to ensure it can continue providing high quality drinking water to all customers, protect and enhance the environment, support the economy, communities and invest in future water services across Scotland.

Scottish Water is keen to hear the views of as many customers as possible from around Scotland.

Everyone who takes just a few minutes to respond – whether it’s through the dedicated consultation website www.scottishwater.co.uk/yourviewscount or in writing - will be entered into a prize draw, from which five winners will collect Marks and Spencer vouchers worth £100 each.

Douglas Millican, Interim Chief Executive of Scottish Water, said:“We will all have relied on water over the festive season. With Scotland’s population projected to grow and climate change expected to impact on the environment, it’s vital that we don’t take water for granted and think about steps we might need to take to protect this valuable resource and ensure we can continue to provide the best possible services to the people of Scotland well into the future.

“That’s why I’d encourage everyone to have their say on our major consultation between now and February 12. We want to hear customers’ views on what they pay for water services, as well as our plans to build increasingly reliable and resilient water networks, protect the environment, support the economy and communities.

“With the lowest average household charges in Great Britain, Scottish Water already represents great value for money. And I’m sure customers will appreciate the chance to win shopping vouchers by just taking a few minutes to have their say on our consultation.”

Launched in November, the dedicated consultation website features useful information for customers, interactive options and a video - www.scottishwater.co.uk/yourviewscount

Customers can have their say through the website or by writing to: Freepost RTBT-EEXB-EJRT, Scottish Water, Daldowie Office, Uddingston, Glasgow, G71 7RX

Once the consultation has closed Scottish Water will review customer feedback to help shape its final strategic projections and business plan for 2015-20, which will be published in October 2013.

Terms of Competition

By entering this competition, entrants agree to accept and be bound by the terms and conditions listed below:

• This competition is organised by Scottish Water, 6 Castle Drive, Carnegie Campus, Dunfermline, KY11 8GG
• Entry to the competition is free
• The closing date for this competition is 23:59 on Tuesday, February 12 2013
• The winners will be drawn at random on Wednesday, February 13 October 2013
• No employees of Scottish Water will be eligible for the competition
• Scottish Water reserves the right not to award a prize (and to select an alterative winner) if Scottish Water is aware or has reasonable grounds to believe that any prize winner is not eligible
• One entry per customer – those who have already responded will be eligible for the draw
• Prizes are non-transferrable
• No cash alternative will be given
• Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the individual’s prior consent. We will email the successful entrants after the draw
• In the event of any dispute regarding these terms and conditions, conduct, results and all other matters relating to this competition, the decision of Scottish Water shall be final and no correspondence or discussion shall be entered into
• If you cannot accept this prize for reasons of your own, you will notify us within 14 days and another winner will be selected