MV Helliar Replacing MV Hamnavoe 13th - 26th January
9th January 2020
The MV Hamnavoe is due to be in dry dock from 13th to 26th January 2020 (inclusive), and there will be additional north and southbound calls into Kirkwall by the MV Hrossey and MV Hjaltland. During this time the MV Helliar will provide a replacement service on the Pentland Firth route.
NorthLink Ferries MV Hamnavoe which operates between Scrabster and Stromness will have "Changing Places" installed during the upcoming dry dock period. These fully accessible facilities have an adult-sized, height adjustable changing bench, a hoist and a centrally placed toilet. NorthLink have worked closely with the Scottish charity PAMIS to ensure these are to specification and are delighted to be the first ferry operator to have these toilets on all passenger vessels.
The availability of an external power supply, a shore supply, will be utilised to complete the final vessel commissioning of the onboard modifications to the vessels electrical switchboard to accept shore power.
Various mechanical works will be undertaken including major services on the Port Main Engine, Starboard Main Engine and the Port Gearbox. All works are planned maintenance tasks complying with the manufacturers recommended service schedules and overseen by the manufacturers approved service engineers.
Dry dock maintenance will also be completed on propellers, shaft lines and stabilisers along with statutory out of water surveys and inspections by the Classification Society and Flag Administration.
The scheduled dry dock period has been designed to minimise disruption to customers and takes place during the quietest time of year for both passenger and freight shipments.
In January 2019 The Serco NorthLink freight ship Helliar ran on the Stromness to Scrabster ferry route while the Hamnavoe had its refit.
Stuart Garrett, Serco's Managing Director of NorthLink Ferries, said: "The wellbeing of our passengers and staff is always our top priority and since the outset of COVID-19 we have taken all the necessary precautions to ensure their health and safety. We have followed relevant guidelines and advice from the Government and health officials and continue to do so.
Serco, the international service company, has been selected as preferred bidder to continue managing and operating the lifeline Northern Isles Ferry Services for passengers and freight between the Scottish mainland and the Orkney Islands and Shetland Islands, providing essential access and supplies for the islanders. The outcome of the tender was announced by the Minister for Energy, Connectivity and the Islands to The Scottish Parliament this morning.
Company is first Scottish transport operator to introduce pioneering support service. Serco NorthLink Ferries has partnered with one of Scotland's digital start-ups to improve journeys for customers who require additional support.
Visitors to some of Scotland's main agricultural shows this summer could win free travel to the Northern Isles on board Serco NorthLink Ferries. Anyone stopping by the company's stand at the Royal Highland Show, Caithness Show, Turriff Show or Isles Shows will be able to enter a prize draw for a trip on board its vessels.
Northern Isles ferry operator Serco NorthLink Ferries is predicting its busiest ever holiday season. The company has just completed training for its 31 seasonal Passenger Service Assistants who have joined the team ahead of the summer surge.
Whether it's a day of pampering and relaxation or one of adventure and activities, Mother's Day is always the perfect opportunity to remind mums how special they are. As sons and daughters travel this weekend to see their mums, NorthLink Ferries is helping those still searching for that perfect gift by offering the chance to win a beautiful handmade pendant from Shetland Jewellery.
Serco NorthLink Ferries has been commended by the Minister for Energy, Connectivity and the Islands, Paul Wheelhouse, for developing young people from Shetland and Orkney and becoming the first and only ferry operator in Scotland to receive the highest Investors in People accreditation. As part of National Apprenticeship Week 2019, 11 apprentices with NorthLink Ferries met the Minister at NorthLink's Stromness office where they discussed the benefits of modern apprenticeships and the opportunities being presented to them by Serco, the operator of the lifeline ferry service.
NorthLink Ferries is set to star in a new STV documentary on Friday (08 March 2019), providing viewers across the country with a unique insight into life on board the company's passenger services. Titled All Aboard and broadcast at 8pm, the 30 minute programme follows MV Hrossey as she travels between Aberdeen and Lerwick, offering a behind the scenes chance to see the many roles of crewmembers as well as a glimpse into island life and the stories of those making their way to and from the mainland.
The Serco NorthLink freight ship Helliar is now running the Stromness to Scrabster ferry route while the Hamnavoe has its refit this week. Bad weather is affecting trips today and tomorrow per the Serco Northlink website - Updated Wednesday 16th January at 13:30 M.V.
NorthLink Ferries has published timetables confirming arrangement for the regular planned maintenance of its passenger vessels, with one vessel at a time due to be out of service between 13 January and 25 March 2019. MV Hamnavoe, which operates between Scrabster and Stromness, will be removed from service for five days from 13 - 19 January and MV Hjaltland and MV Hrossey on the Aberdeen to Kirkwall and Lerwick route from 2 - 18 February and 19 - 25 March.
[Printer Friendly Version]