Serco Northlink Ferries: Investors in People Silver Accreditation

20th June 2018

Serco NorthLink Ferries celebrates being the first ferry company in Scotland to achieve the prestigious Investors in People Silver Accreditation, the most successful framework for business improvement through people in the UK.

Stuart Garrett, Serco's Managing Director of NorthLink Ferries, joined the team at NorthLink Ferries' Stromness call centre to celebrate the achievement. Colleagues from the route network, in recognition of the joint effort taken to achieve the award, also joined them.

Stuart Garrett said: "I'm immensely proud that we are the first and only ferry company in Scotland to have achieved IIP Silver accreditation. The award came as a result of a great team effort by everyone at Serco NorthLink Ferries, and the team’s commitment to employees is one of the reasons why this is such a great place to work.

"I encourage other organisations to work with IIP to achieve accreditation. It takes dedication and hard work, but the benefits to your company in terms of business improvements and employee engagement are certainly worth the effort."

Serco has operated the Northern Isles service since July 2012 providing scheduled lifeline passenger and freight services to the Northern Isles. They employ 448 people across the Northern Isles and North East Scotland.

Serco has operated the Northern Isles service since July 2012 providing scheduled lifeline passenger and freight services to the Northern Isles.

Named as ‘Best Ferry’ at the Guardian and Observer Travel Awards 2016, NorthLink Ferries operate throughout the year with the MV Hamnavoe operating to Orkney on the Pentland Firth and MV Hjaltland and MV Hrossey sailing to Orkney and Shetland from Aberdeen. MV Hildasay and MV Helliar provide regular timetabled freight services to both Shetland and Orkney. NorthLink Ferries has offices in Aberdeen, Kirkwall, Lerwick, Stromness and Scrabster.

The Hjaltland and Hrossey ferries sail every evening from Aberdeen and Lerwick in Shetland and have 117 en-suite cabins along with a range of contemporary eateries, bars and retail shops showcasing the very best of island produce. The MV Hamnavoe, again with an excellent array of services on-board, provides a swift and reliable 90 minute crossing of the Pentland Firth between Stromness in Orkney and the Caithness towns of Scrabster and Thurso.