NorthLink Ferries to operate revised timetable during dry dock period
26th November 2018
NorthLink Ferries has published timetables confirming arrangement for the regular planned maintenance of its passenger vessels, with one vessel at a time due to be out of service between 13 January and 25 March 2019.
MV Hamnavoe, which operates between Scrabster and Stromness, will be removed from service for five days from 13 - 19 January and MV Hjaltland and MV Hrossey on the Aberdeen to Kirkwall and Lerwick route from 2 - 18 February and 19 - 25 March.
On the Pentland Firth route, freight vessel MV Helliar will provide a replacement bed and breakfast service for MV Hamnavoe with capacity to carry up to 12 passengers, while MV Hrossey and MV Hjaltland will provide additional north and southbound connectivity via Kirkwall by operating the peak summer schedule. Alternative travel arrangements for foot passengers will also be provided between NorthLink Ferries and Pentland Ferries at their respective terminals.
Similar to previous dry dock periods, a reduced service will operate between Aberdeen and Lerwick while MV Hjaltland and MV Hrossey are undergoing maintenance. This will result in the sailing of one vessel every other day from Lerwick to Aberdeen while daily freight connections will be continued with additional sailings of MV Helliar and MV Hildasay.
The scheduled dry dock period has been designed to minimise disruption to customers and takes place during the quietest time of year for both passengers and freight shipments. Time in dry dock allows each vessel to receive routine maintenance and necessary repair work.
Stuart Garrett, Serco's managing director at NorthLink Ferries, commented: "We have worked hard to minimise the impact of the maintenance programme on passengers. We have introduced arrangements that ensure travel demands will be met between Orkney and Caithness while MV Hamnavoe is in dry dock. This includes continuation of the popular bed and breakfast offer, introduction of our freight vessel MV Helliar and increased calls to Kirkwall by MV Hjaltland & MV Hrossey."
For more information about NorthLink Ferries and to view timetables, visit www.northlinkferries.co.uk
The Serco NorthLink freight ship Helliar is now running the Stromness to Scrabster ferry route while the Hamnavoe has its refit this week. Bad weather is affecting trips today and tomorrow per the Serco Northlink website - Updated Wednesday 16th January at 13:30 M.V.
Northern Isles ferry operator NorthLink Ferries has reported a 10 per cent increase in the volume of passengers who have travelled on the route network since the firm took over running the lifeline ferry service in July 2012. The passenger increase coincides with recent VisitScotland tourism figures which highlighted a rise in visitors to Orkney by 20 per cent since 2013, while the number of visitors to Shetland increased by 10 percent over the same period.
Northern Isles school pupils are calling for passengers' attention with the introduction of refreshed safety briefing announcements on board NorthLink Ferries passenger vessels. As part of the Scottish Government's Year of Young People 2018, the lifeline ferry service chose four students from Anderson High School in Lerwick for the announcement on MV Hjaltland and MV Hrossey and a further four pupils from Stromness Primary School in Orkney for the MV Hamnavoe recording.
In support of the Year of Young People 2018, and in partnership with Caber Coffee's Ethyco range, NorthLink Ferries is looking for two outstanding young people to apply for a travel bursary. The bursary is intended to be used towards the cost of attending a significant cultural or leadership event.
Serco NorthLink Ferries is proud to support local producers from the Northern Isles as they prepare for this year's Highland Show. In partnership with producers from Orkney, the Serco NorthLink lifeline ferry transported cheese, baked items, oatcakes, ice creams and of course rum and gin, that will be proudly showcased at the show.
Serco NorthLink Ferries celebrates being the first ferry company in Scotland to achieve the prestigious Investors in People Silver Accreditation, the most successful framework for business improvement through people in the UK. Stuart Garrett, Serco's Managing Director of NorthLink Ferries, joined the team at NorthLink Ferries' Stromness call centre to celebrate the achievement.
-- Rolling dry dock period to commence late January with final vessel complete by 20 February--. -- MV Arrow secured on short term charter -- -- Alternative travel arrangements in place for MV Hamnavoe -- NorthLink Ferries has today (Thursday 21 December) published timetables confirming arrangements for the regular planned maintenance of its passenger vessels, with one vessel at a time due to be out of service between 22 January and 20 February.
NorthLink Ferries is set to open bookings for travel to and from the Northern Isles for next year from Saturday (1 October). Peter Hutchinson, customer service director at NorthLink Ferries, said: "NorthLink Ferries is happy to announce that bookings for 2017 are to be accepted from Saturday.
NorthLink Ferries, managed and operated by Serco on behalf of Transport Scotland, has scooped a national award at this year's Guardian and Observer Travel Awards. Held in Scotland's capital on Friday 3 March, the ferry operator was awarded the title of ‘Best Ferry' at the annual ceremony, which celebrates the best in travel and tourism services across the world.
-- Location Fee Donated to Local Charity NorthLink Ferries is set to make its debut in the BBCs successful Shetland series this month. Passenger ferry MV Hrossey will appear in the third series of the crime television programme, which stars Douglas Henshall as Detective Inspector Jimmy Perez, due to air from Friday 15 January 2016.
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