Highland Council's Trading Standards alert on Safety Recall of Tumble Dryers

8th October 2019

Highland Council's Trading Standards Team is urging consumers to check whether their tumble dryer is covered by a nation-wide product recall. Safety concerns affect a wide range of models and the manufacturer is offering a brand new machine at no cost to replace the problem items.

Trading Standards Manager David MacKenzie explained:"A wide range of brands are involved in this this recall. If you have a Hotpoint, Indesit, Creda, Swan or Proline tumble dryer and bought it before 1 January 2016 then you could be affected. You can check your appliance using the simple online tool at: www.dryerrecall.whirlpool.co.uk/ Advice can also be obtained by phoning 0800 151 0905".

Whirlpool will also arrange for a free uplift of an affected machine. If a consumer does not want a free replacement, there are other options, including:

Having it fixed by an engineer free of charge

Receiving an upgrade to a better machine for a discounted fee (from £59)

Receiving a partial refund depending on the age of the dryer

David MacKenzie continued: "Anyone who finds out that their tumble dryer is affected should stop using it and unplug it until it has been replaced or fixed. They can then phone 0800 151 0905 to arrange a solution that suits them. Consumer safety is our top priority at Trading Standards and we want to ensure that this recall is carried out comprehensively in the Highland area".

In order to get this important message across to consumers, Trading Standards are also issuing information through social media, council offices and local community publications.

Highland Council Trading Standards work in partnership with Advice Direct Scotland (ADS). Residents with a product safety or any other consumer concern can contact ADS who offer free and confidential consumer advice on Freephone 0808 164 6000 or by email through their webform at: www.consumeradvice.scot/contact-us/

 

Related Businesses

 

Related Articles

Yesterday : Local Authority

Highland Council's £2.1 Billion Investment Plan: Could Higher Interest Rates Put the Squeeze on Future Budgets?

Highland Council is planning to spend around £2.1 billion over 20 years on schools, roads, housing, community facilities and other infrastructure.   It is an ambitious programme, and one which could bring considerable benefits across the Highlands.  

17/9/2026 : Local Authority

New Industry Connect Highland programme to strengthen links between schools and employers

Secondary schools and employers across the Highlands are coming together through a new partnership programme designed to connect classroom learning with future career opportunities and help develop the Highlands future workforce.   Industry Connect Highland, developed through My Highland Future and Workforce North, will run throughout the 2026/27 academic year with an initial focus on Science, Technology, Engineering and Mathematics (STEM).  

15/9/2026 : Local Authority

Help Shape Highland's Future: Call for Ideas Extended Until November

Communities, businesses and residents are being given extra time to share ideas that will influence future development and land use across Highland.   The Highland Council has an open Call for Ideas survey, which is inviting people to share ideas on future development and long-term land use in Highland.  

12/9/2026 : Local Authority

Caithness This Week A Region Facing Big Decisions on Energy, Money and Its Future

Caithness has had a busy week, although the individual stories might not initially appear to have much in common.   Look a little more closely, however, and a pattern begins to emerge.  

10/9/2026 : Local Authority

 
Highland Council welcomes funding boost to support households struggling with fuel costs

The Highland Council has welcomed an increase of £750,000 of funding from the SSE Renewables Highland Sustainable Development Fund to support private householders experiencing extreme fuel poverty in Highland.   The two-year grant will support the delivery of the Council’s Energy Efficient Scotland: Area Based Scheme (EES:ABS), funded by The Scottish Government, which funds energy efficiency home improvements that can help lower fuel costs and improve living conditions for Highland residents.  

9/9/2026 : Local Authority

Councillors set to challenge huge Highland powerline plan

Highland councillors are set to reaffirm their opposition to a massive new 400kV powerline stretching across the region when they meet today.   The North and South Planning Committees are joining forces to consider the proposed Spittal–Loch Buidhe–Beauly transmission project, one of the biggest electricity infrastructure schemes ever proposed in the Highlands.  

9/9/2026 : Local Authority

 
Why Are Scottish Pupils Falling Behind England? The PISA Results Demand a Rethink

There are few subjects more important to parents than the education their children receive.  It determines not only what they know when they leave school, but increasingly their opportunities throughout adult life.  

9/9/2026 : Local Authority

From Abeyance to 18 Candidates: What Has Happened to Latheron, Lybster & Clyth Community Council?” 18 Candidates For 6 Seats

Following the close of nominations on Monday 7 September noon, the statements of persons nominated for each community council have been published on the council’s website.  Now able to confirm that out of 20 Community Councils seeking membership, 15 have formed, 4 have not formed and 1 may require an election as they exceed the number of available vacancies.  

8/9/2026 : Local Authority

Where Will the Cuts Fall? Scotland’s Public Services Face Another Squeeze

The Scottish Government is facing a difficult financial year.  But the real question for councils, NHS boards and other public bodies is simple who will absorb the pressure? The latest Scottish Fiscal Commission report contains an important warning for Scotland's public services.  

7/9/2026 : Local Authority

 
Highland Council opens statutory public consultation on a Tiered Fixed-Amount Visitor Levy proposal

All residents, businesses, community groups and visitors are being encouraged to have their say on a proposal for a tiered fixed-rate amount Visitor Levy in Highland.  The public consultation survey is now open (Monday 7 September) for a 12-week statutory period.