Highland Council New Helplines to be launched tomorrow
23rd March 2020
The Highland Council is preparing to launch dedicated Freephone helplines from tomorrow. One will focus on providing advice and support for people who want to know how they can volunteer and for anyone needing assistance and help. There will also be helplines for anyone with education enquiries.
These helplines for Highland residents are in addition to the national telephone helplines and websites which are already up and we will be able to direct people to national support if relevant.
Chief Executive Donna Manson said: "We have a dedicated team of staff working round the clock on this. These dedicated helplines will provide people with a quick way to access the information they need and will complement what is being done nationally to make sure everyone is as informed as possible. We have a skilled and dedicated team of people ready to answer calls and assist.
"We are continuing to work closely with our Partners here in the Highlands and our officers are monitoring the local situation daily and following the advice given by government and NHS public health experts. We will continue to consider appropriate actions based on the national guidance, but in the meantime, I hope people use the Highland helplines to get the information they need."
Details of the helpline numbers will be publicised from tomorrow onwards and will be posted on this webpage on the Council's website https://www.highland.gov.uk/coronavirus
Related Businesses
Related Articles
As intimated in Highland Council's budget plan, a new senior management structure is to be implemented following approval by Council 14th March. It reconfigures the senior management team into two layers, rather than three and brings Highland Council into line with other benchmarked authorities.
Today, Morrison Construction introduced some of their local apprentices who are working on the UK Governments' Levelling Up Funded refurbishment project at the Northern Meeting Park in Inverness. All these apprentices have been recruited from the Highland area.
The by-election to elect a councillor to represent Ward 19 - Inverness South on The Highland Council has been won by Duncan Cameron McDonald - Independent who was one of the eight candidates who contested the vacancy. Voters in the ward went to the poll yesterday (Thursday 11 April) and the by-election count was held this morning in The Highland Council Headquarters in Inverness.
The Technology Placement Programme offers funding to businesses in the Highland Council area to cover up to 70% of the cost of employing a student or graduate. The Technology Placement Programme offers funding to businesses in the Highland Council area to cover up to 70% of the cost of employing a student or graduate.
Following the success of its Business Digital Grant scheme launched last year, The Highland Council is delighted to announce further funding. This is to help Highland companies access digital support alongside other business growth support.
The Highland Council is delighted to confirm a highly successful second year for Public Service Obligation (PSO) flights between Wick and Aberdeen. The period from April 2023 to March 2024 has seen a substantial increase in passenger numbers, with several months seeing over 1,000 passengers using the service, and overall the service has seen year on year growth of 25%.
Members of Highland Council, who met on Thursday 14 March 2024, approved a corporate Digital Ambition, which has been designed to deliver significant organisational change across Council services, recognising the current priorities within the organisation. The Strategy, which is embedded within the wider Council Delivery Plan, has been developed to focus attention and resources on areas of change which will deliver the greatest benefit to the Council.
The Council remains committed to supporting mentoring in our schools, including the support that is currently delivered through the MCR Pathways programme. Highland Council is currently undertaking a review of Employability Support provided by a number of different council services and how these relate to the work carried out by external partners and in our schools.
Highland Council members have considered and agreed a revised draft Highland Outcome Improvement Plan. The partnership plan has been reviewed and updated by the Community Planning Partnership.
Members at today's (14 March 2024) meeting of The Highland Council agreed the local authority's new draft Community Wealth Building Strategy. They were also asked to note that a period of public engagement on the draft will now begin, with a final strategy returning to full Council for consideration in September.