Thinking Innovation - Five Top Tips For Making Your Customers More Valuable
13th July 2020
HIE organises training and courses for businesses.
This online webinar may be of interest.
21 July 2020 2.00 - 3.00pm
Join Michael Schrage, research fellow at MIT Centre for Digital Business, who will share his five top tips to create new value through investing in customers.
Most innovation investment and insights typically emphasise how better products, better services and better user experiences will lead to better brands and happier customers.
This may well be true but in a post COVID-19 pandemic marketplace - this innovation framework misses the mark. The real innovation challenge comes from rethinking how innovation can, and should, make your clients more valuable.
How can innovations be investments that increase ‘Customer Lifetime Value' for your business? This brief talk will share five key tips for making those innovation investments work.
REGISTER for this free even online HERE
Plans for Caithness to become the host site for a prototype generator for one of the world's most efficient, cleanest and lowest carbon forms of energy have taken a step forward. A bid to host the Spherical Tokamak for Energy Production (STEP) prototype fusion power plant was submitted by the Caithness and North Sutherland Regeneration Partnership (CNSRP) in March.
The mountain resort will enhance its summer offering with a new blue accessed gondola trail that, once completed, will be the UK's longest uplift accessed mountain bike trail. A new and more convenient controlled entry car parking system will also be installed for summer 2021 which will allow visitors the option to pre-purchase parking tickets online.
Scotland's development agency for the Highlands and Islands has set out its plans to create jobs and support an inclusive and green economic recovery over the coming year. Action for Jobs and Communities is the Highlands and Islands Enterprise (HIE) operating plan for 2021-22.
Virtual taster sessions are arranged for 24 June and 28 July for Pathfinder Accelerator, which is a six-month programme designed to help participants build a company or launch a new product saving time and money. Developed by Highlands and Islands Enterprise (HIE), the programme provides fast-track training and mentoring and will be delivered completely online.
IMPACT30 is a fully funded business growth programme, offering bespoke support from industry specialists. The deadline for the next round of applications is 21 June.
Charlotte Wright, who has led the development agency for the past five years, has announced she plans to step down in the summer for personal reasons. In a message to staff, Ms Wright said she had taken the difficult decision to resign after a great deal of careful thought.
Regional development agency, Highlands and Islands Enterprise (HIE) has awarded a new framework agreement for the procurement of specialist advise to support its clients. Business advisory firm, Anderson Anderson Brown (AAB), will identify, procure and manage specialist advisors who will support HIE clients as they recover from the pandemic and meet the challenges of Brexit.
Over 2,800 businesses which operate within the Scottish wedding industry have been supported by £25.9million worth of funding to help survive the ongoing Coronavirus pandemic. A total of 2,811 eligible firms received a share of the Scottish Wedding Industry Fund, which was provided by the Scottish Government and administered by a partnership of South of Scotland Enterprise, Scottish Enterprise and Highlands and Islands Enterprise (HIE).
A fully funded business growth programme aimed at nurturing life sciences and technology businesses is celebrating the completion of its third year. Pathfinder Accelerator was developed by Highlands and Islands Enterprise (HIE) to help businesses bring new ideas to market quicker.
A project to create a new luxury venue and holiday accommodation in Moray has secured up to £100,000 from Highlands and Islands Enterprise (HIE). The project, by Rothes Glen Limited (RGL), will create up to ten new full-time equivalent jobs in rural Speyside.